We reached the resort on 22 December and stayed for 4 days and 3 nights. We were welcomed with a soothing welcome drink. The resort is nestled between the backwaters and the sea. There are several types of villas, each heroin a particular trait of the surrounding beauty. We stayed in the sunrise villa which has balconies overlooking the backwater. The villa was duplex with 2 bathrooms, one on each floor. The villa also has an open veranda on the ground floor and a spacious balcony on the first floor. The bedroom upstairs is very spacious with sufficient storage space. Bathrooms were well equipped with all toiletries. Room was very neat and tidy. So were the toilets. The beach was a stone's throw away from the resort. The morning and evening visits to the beach were rejuvenating. The resort has a restaurant and a wine parlour. We used the ayurveda services which was excellent in its service, staff and quality. Our expectations on food were high as Kerala is known for an incredible variety of food. But we were disappointed to say the least. Breakfast was very mediocre. There was a Christmas eve gala dinner on the 24th, with a good spread and it was tasty too. However, people from ouside were also invited. This, coupled with some lackadaisical management, led to the event becoming an absolute mess. The? 2000 they charged per person also seemed a tad overpriced. On the morning of the 25th, there was a huge crowd for breakfast but no proper arrangements had been made; not enough tables had been set up. So the takeaway is: anyone looking to stay here, plan to have food from one of the many eateries available at a walkable distance in the Munambam beach direction . On the first day, we had asked the reception staff to arrange for a boat ride on the third day, and we reminded them of it every time we passed by the reception. They said that the boat ride had been confirmed. On our third and last day of the stay, they flatly said that the boat was not available and that we would have to wait another hour for it. This was unacceptable as we had made other unavoidable plans and ended up having to cancel the boat ride. For anything that we asked them, they offered to call us and inform us, which they never did. Just another example of some appalling guest service . Overall, I rate the location and rooms as excellent, but food, guest service and arrangements as very poor. We had lot of expectations based on the feedback on this resort, but except for the location and rooms, we are at loss for the money they charged.
I went to Kochi (Cochin) in the month of January 2017 and made my stay in the Cherai Beach Resorts. It was my holiday trip with family. The city Kochi (Cochin) was very good because of its weather. I would rate the location as very good transportation is easy from this place. I would rate the appearance of the hotel as good as it is very clean. I would rate the front desk staff as good because of their responsive on time. I booked this room through online. The house keeping services in the hotel were very good but need to extend the availability. The rooms at the hotel were good because of facilities and decoration. I would rate food as good because of taste and price is not high.
I visited the hotel in the month of May. It was a holiday trip with my family. The location was excellent and hotel appearance was very good and front office staff were friendly and there was no delay in check in and checkout. It was an online booking. Room was good and all amenities were there in working condition. The food was nice. Complimentary breakfast was not provided.
Rooms were comfortable. The room was old traditional Kerala style. The overall services of the hotel were good. On time services were provided. The hotel location was very good. The food was available and the quality was also good. Tea, coffee was served quickly. Check in and checkout process was on time. The interior and exterior of the hotel was good and well maintained. I didn't use any activities. Group booking was done by my friend. I would definitely recommend this to others. The restaurant closing time should be increased.
My overall experience in this hotel was good. The hotel has good location which made us convenient to reach the place. I found no trouble while checking process. The front office and staff were good in this hotel. The hotel had good rooms to dwell in with fine amenities. No activities available in the hotel. In the July month I stayed in the hotel. The look of the hotel was very good. Food was excellent with complimentary breakfast served in varieties. It was my official trip.
I had booked online and stayed in November, overall it was good, nice service, pleasant stay. I went on an official trip with colleague, Destination was nice, good beaches and nice sightseeing place. The hotel was located near to the spa and main area and close to Railway station and very close to the beach. Reception staff were helpful and there was no delay in check in and checkout, service was excellent and on time, room were neat and spacious with all amenities working and washroom was also well maintained. The food was good and tasty hotel provide complimentary breakfast. Gym was available, I would recommend this hotel to upcoming travellers.
Destination and hotel location was excellent it was on the beach with beach front view. I stayed in November on a holiday trip with family and had booked online, the room was shabby and the hotel was not clean, the water supply was very horrible. The appearance was average, they could improve on the ambience, front office staff's was very good, pleasing staff's and co-operative. The food was not nice and there was no variety. Room was not clean and no maintenance, bed was not comfortable. There were no extra activities. Pick and drop was arranged by the hotel. I would suggest this hotel to improve on the ambience and food service.
We enjoyed our holiday peacefully in this hotel. I loved Back River view, gardens, Ayurveda spa services etc. We stayed in cottage scattered in gardens. It was great stay in natural environment. This resort possesses vegetarian and non vegetarian delicacies we tried vegetarian and it was just amazing.
I stayed in Cherai Beach Resorts. The location of the hotel was good. The appearance of the hotel was good internally and externally. The check in and checkout was done on time. The staff members in the hotel were helpful and friendly. The room allotted to us was maintained well with all amenities working properly. The food served in the hotel was good in quality and taste. There were no activities in the hotel.
I stayed in Cherai Beach Resorts. The location of the resort was excellent. The appearance of the resort was excellent internally and externally. The check in and checkout was done on time. The service in the resort was excellent. The room allotted to us was maintained excellent with all amenities working properly. The food served in the resort was excellent in quality and taste. There were many activities organized in the resort.
Cherai Beach Resorts is ranked #35 among the 1335 hotels in Kochi (Cochin) with an average rating of 5.6 out of 7. It is one of the 14, 5-star Resorts in Kochi (Cochin). It is part of the "Club Mahindra Holidays" chain of hotels in India. On HolidayIQ, it has a total of 71 photos, 233 text reviews and 1 video reviews. it is rated top for its Appearance, Location and Front Office. It was also named winner of the Better Holiday Awards in 2017 under Great Location.
The online booking price of the hotel ranges between Rs 2,500 to Rs 12,000 per night. The hotel offer 14 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (55%) and Couple (25%) are the most common type of travellers that like to stay here. 48% of guests enjoy the hotel's relaxed environment, whereas 25% have rated the ambience as hypnotic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.
Cherai Beach Resorts is located at Cherai . Cherai beach (1 Km) and Pallipuram Fort (4 Kms) are some of the popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay.
Other amenities include Laundry Services, Doctor On Call, Restaurant and Parking Facility. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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