Citizen Hotel, Surat

Ranked 44 of 245 hotels in Surat

Opp: Rly. St., Surat

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What travellers are saying about this hotel

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Reviews summary (14)

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Experience Scale

Average rating

Destination
3.9 /5
Location
4 /5
Appearance
3.8 /5
Front Office
3.9 /5
Service
3.6 /5
Room
3.6 /5
Food & Drink
3.6 /5
Activities
3.4 /5

Reviews (14)


2 Reviews

6 Reviews | 345 Readers

Excellent hotel with clean rooms for good tariff

7.0/7
Posted 20 Sep, 2015

The location is very nearby to the station. Very good service. Rooms are clean and very good. The tariff is also very good. Food is excellent. Best hotel to stay. The hotel staff is also very friendly. Overall very good experience. Happy with the service. Very much recommended.

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Surat
9 Reviews | 321 Readers

Nice hotel to experience like HOME

7.0/7
Posted 19 Sep, 2015

Me and my family had a great experience with this hotel, destination was very good, location was in city it self, hotel at first sight seems good, but front office was fine also, services. Also all type of service they are offering is very good. One must have to stay here to get ROYAL GUJARATI experience

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Delhi
5 Reviews | 1523 Readers

Nice stay with good service & food

4.6/7
Posted 15 Sep, 2015

It is good to stay here also good food. Service of hotel also good. But need to provide wi- fi that is much better for customers. Also hotels should be guide about local sightseens to customers. If possible provide local vehicle to visitors for local sightseens. Overall it is good experience.

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Bangalore
2 Reviews | 110 Readers

Very nice hotel to stay and clean environment

5.8/7
Posted 26 Jun, 2015

The hotel was very good and very clean environment. The rooms were spacious and clean with all the basic facilities. Location I was booked according to the concern. The only problem I faced with this hotel was that receptionist was not cooperative in nature. If you had asked something to that person they did not reply in a good manner, but all other staff were cooperative and well trained. So good place for stay.

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24 Reviews | 3235 Readers

Service part should be taken care, good view

4.6/7
Posted 8 Jun, 2015

The hotel located well with good view and its a nice stay. Service part was not up to the mark and food was nice . And yes room charges per day was also bit high as compared to the other hotels. I went all alone. One can also have visit to other hotels, many hotels are near by . .

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Rajkot
11 Reviews | 1064 Readers

Good kids activities and fast services

4.9/7
Posted 26 Apr, 2015

My family and I had a great experience with this hotel. Destination was very good, location was in city itself. Hotel at first sight does not seem good but front office was fine. Services were very fast, rooms were too good, food and drink was also fine and good activities for children.

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Bikaner
3 Reviews | 495 Readers

Spacious rooms and good service

4.6/7
Posted 18 Sep, 2014

A beautiful property with wonderful rooms and a great coffee shop. The rooms are very spacious and lavish. The coffee shop provides an elaborate spread of great cuisine and you can dip into any of the spread with at most delight. The conferencing venue is good, spacious and the pre function area just good for a lavish buffet. Overall a great place to stay. Food was served on that time when we need.

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Delhi
5 Reviews | 1082 Readers

Little rooms and well maintained staff

4.6/7
Posted 18 Aug, 2014

The hotel located at walking distance from the Surat railway station and thus makes it very comfortable to move around in the market or catching the train. The rooms are little small, but are maintained well. Staff was good and other amenities such as WiFi and TV were okay.

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Gwalior
3 Reviews | 1225 Readers

Poor quality services, unhappy.

4.2/7
Posted 16 Aug, 2014

I was here with my family. The hotel was not so good, but not so bad. The staff were not so helpful, they are rude. The rooms are not big, small bathroom and the food served the hotel was great. Hotel located well, easy to allocate room.

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Overview

Citizen Hotel is ranked #44 among the 245 hotels in Surat with an average rating of 5.2 out of 7. It is one of the 9, 1-star in Surat. On HolidayIQ, it has a total of 11 photos and 14 text reviews. it is rated top for its Location, Front Office and Destination.

The online booking price of the hotel ranges between Rs 2,000 to Rs 2,200 per night. The hotel offer 40 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (50%) and Group (30%) are the most common type of travellers that like to stay here. 70% of guests enjoy the hotel's colorful local culture, whereas 10% have rated the ambience as relaxed.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.

Citizen Hotel is located at Opposite Railway Station which is approximately 1 Km from Surat railway station . Due to the close proximity, it is considered as one of the best stay option. Sardar Patel Museum (3 Kms) and Dutch Gardens (4 Kms) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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