Citrus Backwater Spa Retreat , Alappuzha (Alleppey)
8/504A-504N, Karimba Valavu, Paravoor Village Punnapra North
Phone Number +91-4772288611 www.citrushotels.com
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When I selected this property I was not sure if this is the correct choice, I read a lot of reviews and some of them were really bad. But I decided to go with this as all the bad reviews had a reply from the Management and they acknowledged the concerns. Now after my stay there I never regret the decision. It was one of the best stays me and my family had in years . . From the time I called in to the resort to find my way to the time I checked out I never had a minute of regret. Yes I could have got a better deal if I had booked directly as the package that includes food, free massages and a lot of other things for the same price I had paid Now for the real meat of the review, Everyone in the resort from the security personnel to the room boys, reception to the Manager and to the cleaners to the waiters all had a smile always and were going out of the way to help every family and ensure that their stay was memorable. I read a lot of reviews of food being bad and overpriced, but no one mentioned that the quantity of food served was double than the normal. I ordered a fish curry in Kerala style the quantity was more than enough for two people and my kids and also one need to understand that Kerala Style has coconut milk and not everyone can take coconut milk so order food that you know. They have Chefs from Kerala and also one person from North of India so order your food according to your taste and not as speciality dish of the place. The food from my lunch to dinner to Breakfast was all wonderful. I was on Ala-carte for both Lunch and Dinner as my package was not great but cost wise I paid around INR. 3000 ($50) for three people for two times and with the taste and quantity I cannot complain. Food was phenomenal as I ordered what I liked and not what was special of Kerala. The best part was the events that were organized by the Manager and his team. I reached at 12:45 and got my room by 1:20 after a one hour break for Lunch and a small shower there was a paddy walk, I avoided this as I was not in a mood to walk for 30 minutes with two of my kids. Then I spend time with my family playing food ball in the small field they had and also played a round of pool. From 5 to 6 we had a Sunset house boat ride and that was more than enough to like the place and see the Alleppy backwaters. Typically in every resort you just are left alone but in Citrus the team arranged a get together from 0630 PM to 0730 PM and a lot of the Guests were there and there was a lot of fun games with prizes to be won too and we all started talking to each other and got to know a lot of people and made new friends too and then the stay seemed pleasant. At dinner we had a great performance of a classical dance by a wonderful dancer and due to the evening event a lot us started sitting together and we all were having a great time and no one wanted to get back to the room to watch TV again. I did not turn on the idiot box the whole time I was in Citrus. These activities really made a difference to my Stay and thanks to the Manager Pradeesh who made our evening beautiful and the kids too moved it. They Citrus staff are a one great family and a great team, we loved our stay there. I know it is a big review but I assure you your stay will be a memorable one. Yes lastly the best time to Kerala is from October to February so plan accordingly after that it gets hot and a lot humid.
We had stayed at citrus allepey for 1 night and it was a memorable stay for us. Here's our story :. We reached a pick up point and got lost to find the exact point, as the directions were not given properly. Jumped into the boat at the last minute before its departure (lucky). An upgrade of the pick boat is needed. The ride towards resort was beautiful, the picturesque backwaters brings a smile on your face. We were in for a surprise when we reached the resort, we had booked a lake view room but got upgraded to Pool Villa. The front desk staff were good and took care of the check in immediately. The rooms were massive, beautifully done decor with big king size bed overlooking the stunning backwaters. A small plunge pool inside the villa to relax was feather on the cap. The bathrooms were spacious. We had a private garden in front of the villa and you can go fishing in the lake (ask for the reception to give a fishing kit). They serve tea in the evening at the floating restaurant overlooking the paddy (beautiful). They arrange a backwater trip for all the guest and it was pretty good, for us it got a bit late due to another group who had their tour. But even then a late evening trip is well worth it. The dinner & lunch buffet were pretty decent, great taste and easy on your pockets. The traditional dance performance during the dinner was a treat to your eyes. Overall an excellent property and had a memorable experience. Thanks Citrus
The stay in Citrus Retreat Alleppey was comfortable. The service of the staff was excellent with quick response. The room stay was comfortable spacious, neat and clean with all basic amenities were provided. The food quality and taste was good. The destination to Alleppey was excellent. The location of the hotel was superb. The appearance of the hotel was excellent and the outlook of the hotel was traditional. Complimentary breakfast was provided and food quality and taste was good varieties were provided was not in reasonable rates. Activities like pool were available. The trip was with my family for relaxation in the month of April. The hotel can be recommended to other travellers and the stay was value for money.
Very nice hotel for complete relax. Warm welcome don't have to wait for check inn superb staff the only thing which I don't like was lots of flies. Special thanks to Mr. Chan any problem you have chan sir will definitely solve it. Very good stay at this hotel enjoyed a lot.
It was one of the best resort and very good hospitality. Location was very good, situated between the backwaters and view from the hotel was very good. There was a huge swimming pool also available for all the guests but we had swimming pool attached to our room for our relaxation. All modern type facilities including gardens and sports room was also there. Food was excellent with varieties like Kathakali dance was also available at the time of dinner which gave us a pleasant feel of staying. It is a place where one will love to stay for more number of days. Further, hotel also had big boats for pick and drop. We felt like we were in heaven.
Citrus Backwater Spa Retreat is ranked #2 among the 882 hotels in Alappuzha (Alleppey) with an average rating of 6.0 out of 7. It is one of the 75, 3-star Spas in Alappuzha (Alleppey). It is part of the "Citrus Hotels & Resorts " chain of hotels in India. On HolidayIQ, it has a total of 100 photos, 175 text reviews and 3 video reviews. it is rated top for its Location, Appearance and Destination. It was also named winner of the Better Holiday Awards in 2017 under Great Location.
The online booking price of the hotel ranges between Rs 6,600 to Rs 8,000 per night. The hotel offer 93 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (51%) and Couple (40%) are the most common type of travellers that like to stay here. 68% of guests enjoy the hotel's relaxed environment, whereas 23% have rated the ambience as romantic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.
Citrus Backwater Spa Retreat is located at Punnapra North .
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.
Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
HolidayIQ Reviewer Paras Arora shares, “Alleppey beach is also a good place to visit. Though it's not very good it offers a good view of sunset and evening is the best time to visit Alleppey. Non-vegetarian especiall Read More
HolidayIQ Reviewer Gayathri Chablani says, “A great place to relax This is a place everyone should visit once in their life. Where you can go alone to discover your lost self, just read a book or go with your Read More
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