Cocoa Tree Residency, Munnar

Ranked 51 of 696 hotels in Munnar

Nullatanni, Munnar, Kerala 685612

Phone Number www.cocoatreemunnar.com

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  • Cocoa Tree Residency - Exterior View
    Exterior View
  • Cocoa Tree Residency - Reception
    Reception
  • Cocoa Tree Residency - Room
    Room
  • Cocoa Tree Residency - Room
    Room
  • Cocoa Tree Residency - Exterior View
    Exterior View
  • Cocoa Tree Residency - Reception
    Reception

Best rates for your stay

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What travellers are saying about this hotel

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Reviews summary (45)

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Experience Scale

Average rating

Destination
4.1 /5
Location
3.9 /5
Appearance
3.9 /5
Front Office
3.9 /5
Service
3.7 /5
Room
4.1 /5
Food & Drink
3.2 /5
Activities
3.1 /5

Video Review (1)

Vishnu

 
155 Reviews | 8 Readers

"Awesome rooms and facilities"

01:45
Overall Rating
7.0 /7
  • 274

Guest Reviews


Bangalore
1 Review

The destination was good

4.6/7

The destination of the hotel was good. The location of the hotel was good. The room was clean and neat. There were no activities arranged by this hotel. I had visited this hotel with my family.

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Behaviour of the staff’s was co-operative

5.8/7

The garden was not available in the hotel. There was no problem in check in and checkout. The behaviour of the was co-operative. The food quality was good. The activity was not conducted at the hotel. I had visited this hotel with friends. I had booked the room on the spot. There was no suggestion for this hotel.

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Bangalore
2 Reviews

All amenities were provided

5.0/7

Overall experience was good in the hotel. The hotel location was good. The hotel appearance was nice. Check in and checkout was done on time. Service was good in the hotel. I taste food from the hotel. The activity was arranged by the hotel. All amenities were provided in working condition. WiFi facility was available in the room. The hotel was located centrally. Complimentary breakfast was not provided by the hotel. I would suggest this hotel to provide complimentary breakfast. Behaviour of the was friendly.

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1 Review

Average location and need to improve in more cleanliness

5.0/7

I had been to this hotel in the month of November 2016 with friends for relaxation purpose. Destination was very good. Location of the hotel was located centre of the city and easy to locate. Appearance of the hotel was good from interior and exterior. Check in check out was on time. Food I had taken from outside and they did not provide complimentary breakfast from the hotel and there was no restaurant facility available. Service was on time was good. Staff of the hotel were friendly and cooperative. Room was neat and clean was spacious. Basic amenities were available with working condition. There was WiFi facility at the hotel. No activities were held at the hotel. Need to improvement more cleanliness.

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Bangalore
1 Review

Complimentary breakfast was provided

5.0/7

The complimentary breakfast was provided things on time. All amenities were working in the room. The check in and checkout was done on time. There were no activities arranged by this hotel. The overall service of the hotel was good.

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Cochin
1 Review

Overall service was good

5.1/7

I had visited this hotel with my family for relaxation trip. The appearance of the hotel was good. The check in and checkout was on time. The overall service was good in the hotel. The room provided by the hotel was neat and clean. All amenities were available in the room. The activities were not available in the hotel. The food and drinks were available in the hotel was good. I would not suggest anything to0 this hotel.

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1 Review

Excellent room facility but location was average

4.0/7

I visited to Munnar and stayed in this hotel. The location of the hotel was average. The appearance of the hotel was average internally and externally. There was no delay in check in and checkout. The staff members were helpful and friendly in service. The room allotted to us was maintained excellent with all amenities working properly. I ate food outside the hotel. There were no activities in the hotel.

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Delhi
2 Reviews

The check in was on time

5.1/7

The destination of the hotel was good. The hotel was located in the city. The ambience of the hotel was good. The hospitality of the hotel was very nice. The check in and checkout was on time. The room provided by the hotel was neat and clean. All amenities were available in the room. The service of the hotel was good. The food was good in the hotel. The activities were not available in the hotel. I had visited this hotel with my family for relaxation trip. I would not suggest anything to this hotel.

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Delhi
1 Review

Overall service was excellent

6.1/7

Transportation facility was available nearby the hotel. The hotel appearance was nice. Check in and checkout was done on time. The overall service was excellent in the hotel. Allotted room was neat and clean. I taste food from the hotel. The activity was not arranged by the hotel. I had visited this hotel with my family for relaxation purpose.

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1 Review

Recommendable and good stay

5.0/7

I visited this hotel in the month of April 2016 with friends. Destination was very good. Location of the hotel was inside the city and there is no parking facility available in the hotel. Appearance of the hotel was excellent from interior and exterior. Check in check out was on time. Service at the hotel was average. Non AC room was neat and clean was excellent. All amenities were available in the hotel. I had taken food from outside. No activities were held in this hotel. I will suggest this hotel to other others.

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Overview

Cocoa Tree Residency is ranked #51 among the 696 hotels in Munnar with an average rating of 5.2 out of 7. On HolidayIQ, it has a total of 4 photos, 45 text reviews and 1 video reviews. it is rated top for its Destination, Room and Front Office.

The online booking price of the hotel ranges between Rs 1,400 to Rs 8,900 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (63%) and Group (30%) are the most common type of travellers that like to stay here. 81% of guests enjoy the hotel's relaxed environment, whereas 9% have rated the ambience as colorful and traditional.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.

The hotel ensures you are well taken care of during your stay.

Other amenities include 24 Hours Front Desk, AC, Backup Generator, Doctor On Call and Laundry Services. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

Ambiance

What does this property look?

    ...the appearance of the hotel was fantastic...
    ...appearance of the hotel was very good from interior and exterior...
    ...the appearance of the hotel was excellent internally and externally...
    ...the appearance of the hotel was average internally and externally...
    ...the hotel appearance was beautiful...

How was the hotel?

    ...the hospitality of the hotel was very nice...
    ...the best part of this hotel was ambience...
    ...the ambience of the hotel was very good...
    ...the overall experience at this hotel was good and is worth for money i spent...
    ...the ambience of the hotel was good and room allotted to me was well maintained with required amenities...

Location

How is the location?

    ...the destination of the hotel was very good...
    ...the destination of the hotel was excellent...
    ...the outlook of the hotel was very good...
    ...the location of the hotel was very good...
    ...the location of the hotel was average...

Describe the travel?

    ...it is very close to the bus stop...
    ...my visit to this hotel was in the month of may 2016 and the hotel was located near to the bus stand, it was easy to travel...

Service

How was the service?

    ...the overall service of the hotel was average...
    ...service at the hotel was average...
    ...all the services were very good...
    ...the overall service of the hotel was good...
    ...service was good in the hotel...

How was the service of the staff?

    ...staff members in the hotel were very good and quick in service...
    ...the staff at the hotel were good...
    ...i would rate the front desk staff as very good as they are friendly and provided correct information...

Was the staff helpful?

    ...the service of the staff in the hotel was friendly and helpful...
    ...staff of the hotel were friendly and cooperative...
    ...the staff members in the hotel were helpful and quick in services...
    ...the staff members were helpful and friendly in service...
    ...staff were cooperative and friendly...

Value For Money

Value for money


Food

Is there complimentary breakfast?

    ...food i had taken from outside and they did not provide complimentary breakfast from the hotel and there was no restaurant facility available...

What was the quality of food?

    ...the food quality was very good...
    ...food was very good, cost was reasonable quality and quantity was very good...
    ...the food was very nice in the hotel...
    ...the food was good with quality and quantity...
    ...the food was nice with quality and quantity...

How is the bar/pub at the hotel?

    ...the food and drinks were available in the hotel was good...

How and what kind of food is served at the restaurant?

    ...i didn’t taste food from the hotel...

Was food available at the restaurant?

    ...the variety of food was available in the hotel...
    ...i think there was not food facility...

Rooms

How was the room?

    ...the provided room was very nice at the hotel...
    ...the provided room was very good at the hotel...
    ...spacious and comfortable room was allotted...
    ...the rooms at the hotel were good because of facilities and decoration...

Describe the bedroom size

    ...the allotted room was spacious with clean...

How pricey are the rooms?

    ...the room price was reasonable in the hotel...

Were the rooms clean?

    ...the room was maintained very clean but wifi was not working in the room...
    ...the provided room was clean and neat...

Were the facilities and room ready?

    ...the room was not neat and clean...
    ...the room facility was well maintained...

Is wifi available?

    ...wifi facility was available in the room...
    ...the hotel management did not conduct other activities and i would suggest the hoteliers to provide wifi facility in room...

Was wifi strength good?

    ...the wifi connection was provided in the room...

Were water bottles provided?

    ...the hot water facility was not provided in the room...

Amenities

How was the office?

    ...the booking and front office was excellent...

Any transport, drop or pick up facility available?

    ...the transportation facility was available nearby the hotel...

How is the parking space?

    ...the parking area was good at this hotel and the hoteliers have maintained the hotel very well...

Is parking facility available?

    ...the parking place was not available at the hotel...
    ...parking facility was available at the hotel...
    ...there was no parking place was available at the hotel...
    ...the parking area was available the hotel...
    ...the parking facility was not good...

Activites

Describe the garden?

    ...the garden was not available in the hotel...
    ...the garden was available at the hotel...
    ...in that sense cocoa tree residency is a failure cause if there is an emergency situation like fire or natural calamities, there is no scope for evacuation as international hospitality norms endorses same laws applicable and considering it as a guests fundamental right as long as he is paying the room rent and for the amenities...

What type of trip?

    ...i had visited this hotel with my friends for relaxation trip...
    ...i had visited this hotel with my family for holiday trip...
    ...i had visited this hotel for family trip...

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