Crystal Palace Hotel, Darjeeling

Ranked 95 of 552 hotels in Darjeeling

29 & 30 HD Lama Rd Darjeeling

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  • Crystal Palace Hotel -
    Roshann agarwal
  • Crystal Palace Hotel - Crystal Palace Hotel
    Crystal Palace Hotel Mahadeb Pal
  • Crystal Palace Hotel -
    Divya kerketta
  • Crystal Palace Hotel -
    Divya kerketta
  • Crystal Palace Hotel -
    Roshann agarwal
  • Crystal Palace Hotel -
    Divya kerketta
  • Crystal Palace Hotel - Crystal Palace Hotel
    Crystal Palace Hotel Mahadeb Pal
  • Crystal Palace Hotel -
    Divya kerketta

Best rates for your stay

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What travellers are saying about this hotel

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Reviews summary (37)

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Experience Scale

Average rating

Destination
3.7 /5
Location
3.5 /5
Appearance
3.4 /5
Front Office
3.4 /5
Service
3.4 /5
Room
3.4 /5
Food & Drink
3.3 /5
Activities
2.6 /5

Reviews (37)


Kolkata
3 Reviews

Good Hotel and Accommodation

5.9/7
Posted 10 Mar, 2017

The Crystal Palace%2C Hotel was my stay in the month of December 2016 when I had been to Darjeeling. It was my holiday trip with couple. The place where I had been to was good. The hotel location was good with necessary available at the nearest. The appearance of the hotel was average. The staff at the reception was average. I booked this room through online. The house keeping services in the hotel were very good but need to extend the availability. The hotel room was very good because of nice view and facilities. The hotel food was average.

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1 Review | 1 Reader

Kolkata
5 Reviews | 13 Readers

1 Review | 1 Reader

Good stay and good facilities

5.4/7
Posted 26 Feb, 2017

I had been to Darjeeling during the month of February 2017 and booked the room in the Krystal Palace. It was my holiday trip with family. The destination Darjeeling was good to enjoy with family. My hotel location was good as number of options for shopping is more. I would rate the appearance of the hotel as average. Hotel front office was very good as they will respond quickly with appropriate information. I booked this room directly at hotel. I would rate the services in the hotel were very good with immediate response. The rooms at the hotel were very good with comfortable beds and neat bathroom. The hotel food was average.

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2 Reviews | 3 Readers

1 Review | 1 Reader

1 Review | 1 Reader

The reception staff’s was good

5.8/7
Posted 2 May, 2016

The hotel was good. The reception was good. All amenities were provided in working condition in the room. The room was spacious and clean. The behaviour of the was co-operative. The activity was not provided at the hotel. The food quality was good. The overall experience was good.

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Kolkata
2 Reviews | 535 Readers

Good service and food

5.6/7
Posted 22 Feb, 2016

The location is good, it is nearer to the Mall. Service is excellent. All the staff are very wellhead. Food offered is of really good quality and of our choice. The rooms are spacious and you can see the Kanchenjunga from the room through the windows. Bed and mattresses are quite good and warm. Room heaters are also available.

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Top Reviews


Bangalore
5 Reviews | 352 Readers

The hotel price is reasonable and recommendable.

3.3/5
Posted 27 Aug, 2015

I stayed in Crystal Palace Hotel with my family for relaxation purpose. The location of the hotel was convenient to find. The check-in and check-out process was done on time. The appearance of the hotel was good. The hotel does not provide WiFi facility. The hotel food quality was okay and limited varieties for vegetarians. The hotel room was spacious and well maintained with all amenities. There were no activities. The staff of the hotel were friendly and helpful in providing service. The hotel price is reasonable and recommendable.

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Chennai
31 Reviews | 2532 Readers

Incredible stay with great rooms

4.5/5
Posted 20 Oct, 2015

I had booked one standard rooms yet it was too adequate for burning through special night life. The inn staff is extremely co-agent and inviting. The rooms is great and all that much cleaned. Our bundle was including breakfast and they gave us our own decision of nourishment each time and with great amount. They additionally mastermind our touring. They have orchestrated us heated water each time when we require. Boiling hot water takes 30 minutes, yet it might be because of frosty climate. Inn staff is extremely co-agent and helpful. They have masterminded touring for us. Our bundle was including breakfast. Breakfast was likewise great enough. All together it is an incredible.

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1 Review | 544 Readers

Small room; average staff and managers

3.5/5
Posted 5 Dec, 2014

Hotel location was easily accessible. Nature of the staff was not proper. Manager of the hotel was not co-operative. I will not stay there again. They did not listen to the customer problem. This should be improved. Appearance wise, it was good. Room allotted was small. They took full charges for the room but I was not satisfied with the service. Geyser was not working properly and the taps were also not proper, they have a leakage problem. Maintenance was not proper, rest was cleaned on asking. No view was available from the room. We had food from outside because there was not proper service. Check in and check out was on time. There was no activity. Finally, Darjeeling is a nice place. Money wise, it was not good. I will not recommend this hotel to others. Manager's behaviour and housekeeping needs to be improved.

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Bhubaneswar
4 Reviews | 10123 Readers

Staff were friendly and cooperative

3.8/5
Posted 6 Oct, 2014

I went to Darjeeling with my friends in the month of June. After visiting many Hotels we found Crystal Palace to be the most suitable for our purpose of stay i.e. To have fun . . The Manager and staff are friendly and co-operative to the extent possible. The rooms are big and all the necessary facilities are available to make a person feel at Home. The location is also hardly 100 metres away from Big Bazaar and taxi stand. Nice place to start your day at Darjeeling.

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Delhi
5 Reviews | 4236 Readers

An average Hotel

3.1/5
Posted 9 Oct, 2015

Hotel rooms were average. Facilities like WiFi, complementary Breakfast were not available. Service was poor. Hotel was very average. But location of the Hotel was very near to Mall side. Only 5 minutes from Mall. Hotel facilities should be more unfriendly. I will suggest please think twice before booking this Hotel.

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Overview

Crystal Palace Hotel is ranked #95 among the 552 hotels in Darjeeling with an average rating of 4.7 out of 7. It is one of the 48, 2-star in Darjeeling. On HolidayIQ, it has a total of 12 photos and 37 text reviews. it is rated top for its Destination, Location and Front Office.

The online booking price of the hotel ranges between Rs 2,300 to Rs 2,600 per night. The hotel offer 18 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (67%) and Group (23%) are the most common type of travellers that like to stay here. 45% of guests enjoy the hotel's relaxed environment, whereas 21% have rated the ambience as adventurous.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.

Crystal Palace Hotel is located at H.D Lama Road which is approximately 1 Km from Darjeeling railway station . Due to the close proximity, it is considered as one of the best stay option. Observatory Hill (1 Km), The Mall and Chowrasta (1 Km), Mahakal Temple (1 Km), Bengal Natural History Museum (1 Km) and Lloyd Botanical Garden (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay.

Other amenities include Restaurant, Travel Assistance, Room Service and 24 Hours Front Desk. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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