Diamond Plaza Hotel, Surat

Ranked 48 of 243 hotels in Surat

6/3014, Unapani Road Opp.Railway Station Surat

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What travellers are saying about this hotel

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Reviews summary (13)

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Experience Scale

Average rating

Destination
3.9 /5
Location
4 /5
Appearance
4 /5
Front Office
4 /5
Service
3.9 /5
Room
3.9 /5
Food & Drink
3.6 /5
Activities
3.8 /5

Reviews (13)


1 Review

Had a pretty good stay overall

4.5/7
Posted 5 May, 2017

Travelled to Surat on official trip. Booked the room directly. The destination was average. The location was convenient and good as it was near the railway station. The hotel appearance was average. The reception staff was good. The overall service was good. I booked the AC room, the room was clean and the toilets were good. There was no complimentary food provided, I had food from outside. The food in the place was average. There were no activities available. There was WiFi facility provided, it was good at a normal speed network connectivity.

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Jammu
5 Reviews

I am not very happy with the service provided at the hotel.

4.4/7
Posted 21 Apr, 2017

It's an average hotel nothing great about it. I am still staying in the hotel. Everything is fine just the service here is bit weak. The service at the hotel is not very prompt they should improve their service. The room is standard its clean. I have to call and tell them almost 3 to 4 times to get it cleaned. They proactively don't get the bed linens clean. It's my business trip to Surat. The food at the hotel is good they provide what I desire to eat. There is no one to guide and manage the staff here. If you tell them they get it done but proactively they don't clean the room. The location is within the city and its close to the railway station, near the bus stand you get all kinds of transport available within reach. The overall look of the hotel is regular. It's not a great hotel but you won't face any issues here. They do have WiFi available here its free. From last two days am facing issue with cable connection and I have informed them but it still not getting rectified. I booked the hotel directly.

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1 Review

Overall a nice stay

5.9/7
Posted 19 Apr, 2017

I visited in the month of march. It was a business trip. The location was very convenient. The appearance of the hotel was good, decoration of the exterior view was nice. The room was good and comfortable. Overall services were excellent. Front office reception was excellent and responsive. WiFi facility was available there, that was very good. Overall the hotel was good. But they should improve their room services, the room should be maintained bed sheets, the pillow was should be well washed and clean.

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Ahmedabad
2 Reviews

Overall stay at this hotel was average

4.0/7
Posted 14 Feb, 2017

In the month of October 2016 I stayed in this hotel. It was business trip. My hotel destination was average, as I did not like the place much. I would rate hotel location average, since it was not conveniently located. Appearance of the hotel was average, as it was not much clean. Booking and front office would be average because they were not responsive. Room which I stayed was average because A/C was not working. When I called reception to rectify A/C they asked money. The service in the hotel was average since it was slow. The food in the hotel was good in taste. I booked hotel directly. Overall stay at this hotel was average.

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8 Reviews | 1 Reader

Very good in all aspects with all basic amenities

6.0/7
Posted 16 Nov, 2016

I had been visit to this hotel in the month of January 2016 for official purpose. Destination was very good. Location of the hotel was inside the city and was very good. Appearance of the hotel was excellent from interior and exterior. Check in check out was on time. Service was very good and was on time. Staff of the hotel were cooperative and good. No activities were held at the hotel. Food was very good in quality and quantity, variety dishes available. Room was neat and clean. All amenities were available with working condition. WiFi facility available in the hotel. Hot and cold water facility available in the hotel. Parking facility available in the hotel.

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Surat
2 Reviews | 3 Readers

The breakfast was provided

7.0/7
Posted 16 Jun, 2016

The hotel was located nearby the railway station. I had visited this hotel for alone. The hotel building was newly renovated. There was no difficult in check in and checkout. AC, TV and geyser was provided in the room. The provided room was neat and clean. The breakfast was provided in the hotel. The WiFi facility was available in the hotel. Garden was not available at the hotel. I don't have any suggestion for this hotel. I would recommend this hotel for other travellers.

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3 Reviews | 3 Readers

The service was on time

5.6/7
Posted 2 May, 2016

I had visited this hotel with my friends. There was no activity arranged by the hotel. The food was good in the hotel. The room was neat and clean. All the amenities were provided in the room. The vegetarian food was provided in the hotel. The service was on time in the hotel. The behaviour of the was good in the hotel. The check in and checkout was on time in the hotel. The hotel was located in the city. I don't have any suggestion for this hotel. I would recommend this hotel to upcoming travellers.

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Bangalore
2 Reviews | 37 Readers

Good hotel & average services

4.0/7
Posted 6 Jan, 2016

The Diamond plaza hotel what very good hotel. It was convenient for me. The hotel did not provide any transportation facility. They have done good service. Rooms were good. I have taken food quality and quantity was excellent. There was no activities. Parking places was sufficient. There is no suggestion to this hotel. Overall is a average hotel.

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Delhi
1 Review | 80 Readers

It was a total luxurious experience

6.0/7
Posted 6 Sep, 2015

I went to Surat for a business meet and stayed at diamond plaza. Really mesmerized to get the environment at the hotel. Just above my expectation. The catering and hospitality staff is really professional and fully cooperative. It was a total luxurious experience. Housekeeping services are also immensely prompt. I would like to give 4. 5 stars overall.

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5 Reviews | 445 Readers

Good hotel and satisfied with the stay

6.0/7
Posted 10 Jul, 2015

Quite a good hotel and nice location of the hotel, we had a stay for 2 nights. Their in house restaurant offers tasty breakfast and food is very good. But we were having 1 extra person and we could not accommodate him in the same room. They gave us taxi services for local work in the city, but it was costly. And the room was a clean, tidy and very maintained for a very nice sleep. Though my room windows was facing the road, their glass help in removing the noise levels from the vehicles. I am satisfied with the stay.

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Overview

Diamond Plaza Hotel is ranked #48 among the 243 hotels in Surat with an average rating of 5.5 out of 7. It is one of the 9, 1-star in Surat. On HolidayIQ, it has a total of 20 photos and 13 text reviews. it is rated top for its Front Office, Appearance and Location.

The online booking price of the hotel ranges between Rs 1,400 to Rs 1,600 per night. The hotel offer 40 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Single (69%) and Group (23%) are the most common type of travellers that like to stay here. 85% of guests enjoy the hotel's colorful local culture, whereas 15% have rated the ambience as offbeat.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

Diamond Plaza Hotel is located at Unapani Road which is approximately 1 Km from Surat railway station . Due to the close proximity, it is considered as one of the best stay option. Sardar Patel Museum (3 Kms) and Dutch Gardens (3 Kms) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay.

Other amenities include Restaurant. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

Amenities

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