Central Heritage Resort and Spa, Darjeeling
Robertson Road, Darjeeling, West Bengal 734101
Phone Number +91-354-2258721 www.centralhotels.in/central-heritage
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The property is quite old but has a feel of british heritage. The rooms have heaters and AC and geysors and coffee machines. The room service is awesome. Please select the club rooms in the basement. This have wooden floors and spacious rooms. Please include breakfast along with your stay. This is quite awesome and spread is quite big. The sitting area and the lobby area with spa and children playing area and newly opened spa is very good
The Central Heritage Hotel is a true heritage hotel, the building dating back to as early as 1905 . . Reception was good. I was welcomed with a scarf - something truly homely. One bottle of packaged drinking water was complementary per boarder for the first night only. I guess this was a bit harsh. Usually, the bottle is given free to each boarder for their entire stay on a daily basis I stayed at the room 121. The room was fairly large enough to accommodate an extra bed comfortably in a double bed room. The room had basic facilities like electric kettle, tead and sugar sachets. Bathroom was clean with necessities like shampoo, soap, moisturizer, oil etc. Each room was fitted with an electric heater and few rooms like room 121 came with a fireplace although the fireplace was lit for an extra charge. Something not expected for a room with a rack price of more than IINR. 1000 per night on MAP basis Location is very good. Just a few blocks before the New Elgin, the mall is just a couple of minutes walk As for the food, there is a lot of scope for improvement. The food is practically devoid of any continental items, specially in the dinner time. Room service is another aspect which needs a little touch up. Commensurate to the tariff, the food variety should change to cater to all tourists. Specially, with the New Elgin a stone throw distance away, the Central Heriatage, I guess, needs to revamp its food and room service policy a little bit. Unlike many hotels, the reception is completely closed during night from inside and drivers waiting for the boarders for a trip to the Tiger Hill faces a tough tash communicating with them. I faced the difficulty myself and was about to miss the sunrise The location and the building being such an USP, the Central Herirage can definitely be much better than its present stage with just a little revamp. I hope to see it that way on my next visit there. Best of luck !!!
When I traveled at Darjeeling then I stayed in Central Heritage. Location of the hotel was not up to the mark. Appearance was okay. I made my booking online with the hotel. Check in and check out process was bit delayed. Booking and front office staff was below average. Overall services were sensible. There was no restaurant available, so I went outside the hotel for my meal. Interiors and exteriors were good. Rooms were spacious, neat, clean, and well maintained. Rooms were good. We got hot water in the room. TV was there and functioning properly. They did not provide any activity in the hotel. Darjeeling as tourist place is best. I went there with three families in the month of May.
Hotel is good. It is located in the main city. Location and appearance were fine. I faced problem with hot water. Rooms were very nice. Basic facilities like TV, geyser, etc were available in the room. Bonfire was organized there. I took my meal in the hotel. Food and drink were superb. I booked my room there already. There was no problem during check-in and check-out timing. Booking and front office were excellent. Services were very good. It was a couple trip. Darjeeling is a nice place for travelers.
Centrally located and very easy to reach. The hotel has great looks and the people in the front disk gave a warm welcome. Absolutely no hurdles in checking-in. The hotel has few games like caroom, table tennis and a small library which kids and family members will enjoy. We had initial problem with hot water supply and TV. The room service guys have replaced the TV quickly, however it took lot of time for resorting the hot water supply and we had to shiver many times for washing. But overall I rate the services offered as Very Good. The hotel has wonderful view, nice and traditional rooms with good hospitality. The price tag of 5000-6000 per room/day looks slightly higher, but still I definitely recommend to all those who want quality, cool, calm and sage place to enjoy the beautiful view and relax during their holidays.
The experience was very good at the hotel. It was a nice hotel, but the location was not good. It was near to the main market. The staff were helpful and the manger was also wellhead. I was happy with the room given to me. Check-in and check-out procedure was done on time. The interior of the hotel was nice. The room was spacious and maintained. AC was not there in the room, but other than all the basic amenities like heater, geyser and TV were there. The room service was good. They served all types of the food, but the rates were too high. Indoor and outdoor games were not conducted by the hotel. A parking space was there in the hotel. They had a good garden. I will recommend this hotel to other travellers. The sightseeing trip was organized by the hotel, but I went by my own vehicle. The hotel was value for money. I don't have any suggestion for the hotel improvement. It was a relaxing trip.
Central Heritage Resort and Spa is ranked #27 among the 552 hotels in Darjeeling with an average rating of 5.3 out of 7. It is one of the 6, 4-star Resorts in Darjeeling. On HolidayIQ, it has a total of 127 photos and 517 text reviews. it is rated top for its Destination, Location and Front Office. It was also named winner of the Better Holiday Awards in 2017 under Great Location.
The online booking price of the hotel ranges between Rs 3,000 to Rs 4,500 per night. The hotel offer 69 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (47%) and Couple (35%) are the most common type of travellers that like to stay here. 43% of guests enjoy the hotel's relaxed environment, whereas 23% have rated the ambience as romantic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.
Central Heritage Resort and Spa is located at Robertson Road which is approximately 1 Km from Darjeeling railway station . Due to the close proximity, it is considered as one of the best stay option. The Mall and Chowrasta (1 Km), Lloyd Botanical Garden (1 Km), Observatory Hill (1 Km), Bhutia Busty Gompa (1 Km) and Bengal Natural History Museum (1 Km) are some of the popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.
Other amenities include Backup Generator, Breakfast Services, Conference Hall, Doctor On Call and Laundry Services. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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