The stay in that hotel was during the month of November along with my friends for a holiday. The destination was good to travel. The location of the hotel was difficult to find and appearance was also good. Reception staff's was not responsive. Room was normal and many facilities were not working. Housekeeping services was good to attend. The food served was average in taste. WiFi services and travel desk services was also there. The overall experience staying in that hotel was average.
Location of the hotel is very good but condition and cleanliness of the rooms is not up to the mark. Hotel staff should concentrate on the service and cleanliness of the rooms and bed sheets and I think if these things get improved then this hotel will be the best choice in Shimla considering its prime location.
My stay in the Gulmarg Regency when I had been to Shimla during the month of January 2017. It was my holiday trip with friends. I would rate the destination as average. The hotel location was good with necessary available at the nearest. The appearance of the hotel was average. The staff at the reception was average. I booked this room directly at hotel. I would rate the services in the hotel were very good with immediate response. The rooms at the hotel were very good with comfortable beds and neat bathroom. I would rate food as very good, here we can get more local varieties.
I went to Shimla in the month of January 2017 and made my stay in the Gulmarg Regency. It was my holiday trip with wife. The city Shimla was average. The hotel location was good with necessary available at the nearest. I would rate the appearance of the hotel as average. Hotel front office was very good as they will respond quickly with appropriate information. I booked my room direct at hotel. The house keeping services in the hotel were very good but need to extend the availability. The hotel room was very good because of nice view and facilities. I would rate food as very good, here we can get more local varieties.
I went to Shimla during the month of January 2017 and booked the rooms in the Gulmarg Regency. It was my holiday trip with family. The destination Shimla was average. The hotel location was very good as it is nearest to the market place. I would rate the appearance of the hotel as very good. I would rate the front desk staff as very good as they are friendly and provided correct information. I booked this room directly at hotel. The services which were provided in the hotel were good with quick response. The rooms at the hotel were very good with comfortable beds and neat bathroom. The hotel food was good as we like the taste and ambience.
The location of the hotel was good. The internal and external appearance of the hotel was good. There was no delay in check in and checkout. The staff members in the hotel were helpful and quick in services. The room allotted to me was very good and it was well maintained with all required amenities in working condition. I ate food outside the hotel. There were no activities in the hotel.
Room rates are reasonable. Nice hotel receptionists are good behavior. Facilities are good and cleanliness are good. Nice room and location is a near by mall road, market, railway station, and car parking facility and intercom room service, veg and non-veg menu. Food are tasty. Business group are very happy. Room service facilities are good.
The location of the hotel was very good. The appearance of the hotel was good. The check in and checkout was done on time. The staff members were helpful and they were prompt in services. The room allotted to us was maintained very neat with needful amenities which were working properly. I did not eat food at this hotel. There were no activities in the hotel.
The overall experience was very good. The hotel was located nearby the main road. The surrounding of the hotel was excellent. I had booked this room online. The staff behaviour was cooperative. The reception area was nice. The provided room was comfortable and spacious. All amenities were available in the room. The complimentary breakfast was not provided by the hotel. The swimming pool was not arranged by the hotel.
I arrived in Shimla early morning, did not have much time to look so booked this online and arrived at the hotel as it was walking distance from the bus stand. I knocked at their gate for many times, no one responded. I knew I was early for check-in but I thought I could stay in the reception till its time. It was around 7 in the morning. When I finally found the main reception area and entered, there was no one there. It was dark and I figured the staff was sleeping in the corner, I informed them I have booked the hotel for the day and I could stay, to which he rudely answered "Come at 12". I said I will come at the mentioned time, but if there is a luggage room where I could leave my bags, the second time he responded harshly "Can't you understand if told once, come later". I have minded if they were mannerly in informing the same, but they were very rude and disrespectful I have never seen anyone respond this rude to a guest at their hotel. I decided I will lose the money I paid for it but never stand there for a minute, so I left the place, walked around and found another place which coasted twice the amount of Gulmarg Regency, but it did not matter at that time. With the bad customer service that you guys offered, I even informed the travel website about how terrible your service was, I hope they take you down from their site. Teach your staff how to treat their customers.
Gulmarg Regency is ranked #105 among the 886 hotels in Shimla with an average rating of 5.1 out of 7. It is one of the 65, 2-star in Shimla. On HolidayIQ, it has a total of 48 photos and 550 text reviews. it is rated top for its Destination, Location and Front Office.
The online booking price of the hotel ranges between Rs 2,300 to Rs 2,400 per night. The hotel offer 120 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (43%) and Couple (31%) are the most common type of travellers that like to stay here. 39% of guests enjoy the hotel's relaxed environment, whereas 19% have rated the ambience as romantic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.
Gulmarg Regency is located at The Mall which is approximately 1 Km from Shimla railway station . Due to the close proximity, it is considered as one of the best stay option. Kali Bari Temple (1 Km), The Railway Board Building (1 Km), Gorton Castle (1 Km), Scandal Point (1 Km) and Mahamai Temple (1 Km) are some of the popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.
Other amenities include Laundry Services, Doctor On Call, Room Service, Travel Assistance and Parking Facility. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
HolidayIQ Reviewer Rashi Baid shares, “A place with awesome climate rains and 24 degrees, windy in another word. Awesome place during the first week of July.” Read More
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