The hotel was terrible. The location wise the hotel was below average. This hotel had no restaurant facility and there were very less restaurants available nearby this hotel so this was inconvenient for us to have a restaurant. The appearance wise the hotel was very poor. The service in the hotel was very poor. The room was very small and amenity like geyser was there but it was operated by services. There were no activities in the hotel. I ask about WiFi facility. The overall experience in hotel was very bad. I would not recommend this hotel.
I had visited this hotel with my family. The provided room was very good. The check in and checkout was done on time at the hotel. The hotel was very good. The location of the hotel was good. The staff were well behaved in the hotel. I would like to recommend this hotel to upcoming travellers.
Not far from Shillong centre point. HOTEL Serene is a very good location for staying in Shillong with family and friends. Just 2 minutes walking distance from centre point. Serene offers good rooms in a cheaper rate than others comparing the room conditions. Rooms are spacious and toilet conditions are very good. Hotel manager and his staff are quite helpful in every matter. Though they don't offer much variety in food but there are plenty of restaurants nearby along with KFC. Hope you will find a good time in serene. I am Enjoyed There!
My experience with the hotel was not good, not because of bad rooms or service but because of misunderstanding and not a humble behaviour by the hotel owner and the staff. There was a confusion from my side and the staff side related to the booking of my room which I have booked through stayzilla, but instead of solving the problem, they keep on saying thaits your fault. A good host is one who is responsible for his guest. Well finally I had tried to settle down the matter and paid the more amount for the better room however in the same hotel. Room was good, good ambience, and the house keeping staff was also good, hotel is in the main market so location wise good. If they had talked to me in a good way then I would have given 6/7 stars but because of their "for granted" nature I will give tham 3/7, these 3 starts only for the good rooms and some good service man.
The behaviour of the staff’s was co-operative. This hotel was located in centre of the city. I had faced technical problem in the hotel. The charger plug was not available in the hotel. The transportation facility was not available at the hotel.
The rooms are really good with clean tiled bathrooms. Environment of the hotel is maintained and staff are really cooperative. Location of the hotel is good as it is located in the police bazaar (the main market of Shillong). Breakfast is also delicious and rates were also reasonable.
Not far from Shillong centre point. HOTEL Serene is a very good location for staying in Shillong with family and friends. Just 2 minutes walking distance from centre point. Serene offers good rooms in a cheaper rate than others comparing the room conditions. Rooms are spacious and toilet conditions are very good. Hotel manager and his staff are quite helpful in every matter. Though they don't offer much variety in food but there are plenty of restaurants nearby along with KFC. Hope you will find a good time in serene. Enjoy!
Hotel Serene is located at the police bazaar and can be very easily located. The appearance of the hotel was not much appealing but, the stay was very much comfortable. The staff was friendly and supportive. The food was affordable and tasty. All and all it was an amazing experience with a homely and comfortable stay at this hotel.
Hotel Serene which is located in the police market, G. S. Road, Shillong is a very good hotel for food and lodging. The hotel is not so much big also, but it is very comfortable to stay there. The Service and Activities of the hotel is also very good. The rooms are very luxurious looking. I loved to stay at that hotel very much.
I went to Shillong with my family for a short trip at the end of May. The weather was nice. We stayed in Hotel Serene which is located in the heart of the city. From outside it was not impressive but it provides a very cozy feeling from inside. The double bedded room was good enough to provide basic leisure requirements. Bed was comfortable, room illumination was nice and soothing. Moreover bathroom was a nice one. Service by the staff were excellent. Food was very nice though they don't have a restaurant. Overall it is a nice budget hotel.
HOTEL Serene is ranked #48 among the 236 hotels in Shillong with an average rating of 5.6 out of 7. On HolidayIQ, it has a total of 17 photos and 10 text reviews. it is rated top for its Destination, Location and Room.
The online booking price of the hotel ranges between Rs 1,200 to Rs 1,600 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Group (50%) are the most common type of travellers that like to stay here. 30% of guests enjoy the hotel's connectivity, whereas 30% have rated the ambience as relaxed.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.
Bara Bazaar (Iewduh Market) (1 Km), Wankhar Entomology Museum (1 Km), Motphran (1 Km), Wards Lake (1 Km) and Meghalaya State Museum (1 Km) are some of the popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.
Other amenities include AC, Breakfast Services, Doctor On Call, Parking Facility and Room Service. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
Hike to the Shillong peak and let the photographer in you run amok. Do visit Mawlynnong, the cleanest village in Asia, which is just a couple of hours away.How to get there: ShillongClosest airport - ShillongClosest rai Read More
HolidayIQ Reviewer Madhuri Agrawal shares, “A clean and green heaven. We did a family vacation in Shillong, and it turned out to be a great place to get together and relax Read More
Are you the business owner of HOTEL Serene, Shillong ?
You can respond to reviews, manage your listing, add photos, and get more reviews by partnering with HolidayIQ!
Hurry up and claim your property now!Manage your listing > Get more reviews for your property >