I book this property for my family on 4th Feb. 2018 for dates 17th April to 20th April by their website they have sent me booking confirmation mail. On 28th March 2018 I got mail from same website that they have canceled my booking due to rate hike in pick season . I was completely shock and due to this my tour was got massed up. When I ask for clarification by calling they said its system generated mail, we can not help you. I said its your company website and I did booking directly with you than how can you do this. But they were pathetic and told me that if you want to re-book this property you can do booking with current higher tariff rate only(Almost double) My total package cost is 39K and new booking rate package cost is 82k . I said I can not afford this rate hike. And if its your system mistake than why you took 50 odd days to inform me because I did booking on 4th feb and they have canceled my booking on 28th march and what is the guaranty that if I do booking now and on 14th you will not cancel my booking. They said its our system. I strongly recommend guys. Don't put in to trap as they don't have any ethics in business. They are concern with money only .
On my family holiday trip I went to the Coorg in the month of December 2016. I booked my stay through online. The maintained swimming pool gym etc. Were available in the hotel. The appearance of the hotel was good. The location of the hotel was in the good area. The food was tasty and good quality. We had complimentary breakfast in the hotel. The reception staff was cooperative. The spa rates were reasonable. The WiFi was available. The room was clean and comfortable. That was located on the hill.
The overall experience at this hotel was good. The destination was good as the sightseeing places and climate was good. The location was good as it was convenient to travel. The appearance of the hotel was good as the building was good. The receptionist at this hotel was good since the people at the reception were nice. The services at this hotel were good because the staff were good to respond. The room at this hotel was good as required amenities in good condition. The food at this hotel was good as the taste and quality was good. I have used the swimming pool and it was very good. The tariff was some eight thousand. It was a vacation trip and it was good to stay. The best thing of the hotel is only the location. The room were not up to the mark and there was lot of problem at this hotel.
The hotel is conveniently located and it was good hotel. The surrounding both in interior and exterior was good and the staff were very friendly and good in services. The room allotted to me was average with all the required amenities in good condition and food was good. There was no delay during check in and check out process. The hotel was worth for the money.
I had been to this hotel in the month of December 2015 official purpose with family. Destination was average. Location of the hotel was located inside the city and was easy to locate and near to bus stop. Appearance of the hotel was good from interior and exterior. Garden facility available. There was no delay while Check in check out. Service was good. Staff were friendly and cooperative Room was neat and clean and was spacious. Basic amenities were functioning properly. Food I had taken from outside. No activities were held in the hotel. Tariff was not comfortable.
I had been to this hotel in the month of November 2015 with family for relaxation purpose. Destination was very good. Location of the hotel was inside the city and near to bus stop. Appearance of the hotel was very good from interior and exterior. Check in check out was done on time. Service was on time and was very good. Staff of the hotel were friendly and cooperative. Room and toilet was neat and spacious. Amenities were available in the hotel. I had taken food from the hotel was very good in quality and quantity hotel. Activities were held at the hotel and were very good. Tariff of the hotel was forty one thousand. Need to improve in outdoor games.
The sightseeing was not arranged by the hotel. The appearance of the hotel was very nice at the hotel. The provided room was very nice at the hotel. The garden was available at the hotel. I had visited this hotel with my family. The location of the hotel was good. The WiFi facility was not provided in the room. All the facility was provided in the room. I don't have any suggestion for this hotel.
It was a good experience staying in this resort. Overall we had fun with all my friends. The staff behavior was good. The location of the resort was nice. Enjoyed a lot with all my friends, it was a mood refreshing experience. We had some activities in resort.
I had visited this hotel with my family. The hotel was located outside the city. The transportation facility was far away from the hotel. It was a newly constructed hotel. The garden was available in the hotel. The food quality was excellent in the hotel. The money spent at the hotel was worth. The activity was arranged by the hotel. All amenities were provided in the room.
The room was neat and clean. All amenities were available in the room. The parking place was available in the hotel. The service of the hotel was very good. The activities were not available in the hotel. The food was good in the hotel. I had visited this hotel with my family for relaxation trip. I would not suggest anything to this hotel.
Heritage Resort is ranked #17 among the 1122 hotels in Coorg with an average rating of 5.7 out of 7. It is one of the 34, 3-star Resorts in Coorg. On HolidayIQ, it has a total of 181 photos and 451 text reviews. it is rated top for its Appearance, Location and Destination. It was also named winner of the Better Holiday Awards in 2017 under Great Location.
The online booking price of the hotel ranges between Rs 9,500 to Rs 10,000 per night. The hotel offer 42 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (50%) and Couple (36%) are the most common type of travellers that like to stay here. 65% of guests enjoy the hotel's relaxed environment, whereas 21% have rated the ambience as romantic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.
Heritage Resort is located at Madikeri . Abbi Falls (3 Kms) is the most popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.
Other amenities include Restaurant, Laundry Services and Parking Facility. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
Are you the business owner of Heritage Resort, Coorg ?
You can respond to reviews, manage your listing, add photos, and get more reviews by partnering with HolidayIQ!
Hurry up and claim your property now!Manage your listing > Get more reviews for your property >