Hotel Diana Heights, Kochi (Cochin)
Near Athani Junction, Cochin International Airport, Nedumbassery. Kochi
Phone Number +91-4802474160 www.dianaheights.com
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Video Reviews (5)
I went in February 2015. Very warm front office staff. Received me with a welcome drink. Stay was very pleasant Plus:. Room size was large. Yes, it was huge. Advise to travelers is that, if you are travelling with 3 people then book a single room only. It was quite spacious. Food and breakfast was authentic south Indian quality. Complimentary breakfast. Staff was very helpful and proactive. Free drop to airport. Awesome swimming pool Overall, it was great feeling to stay there. It was close to lot of places of interest in Kochi. Vehicles were readily available to go to Kochi city.
Hotel Sian Height is on excellent location just 5 min drive from Cochin international airport. Hotel exterior is so beautiful. Internal services are so good like its massage parlor, spa, swimming pool etc. Hotel staff are so wellhead. Rooms interior is so cool and well design with all comfort.
My stay in the Hotel Diana Heights when I had been to Kochi (Cochin) during the month of December 2016. It was my business trip with friends. The city Kochi (Cochin) was average. My hotel location was very good because of transportation facility. The appearance of the hotel was good because it is clean and neat. The staff at the reception was average. I booked this hotel via online. The house keeping services in the hotel were very good but need to extend the availability. The hotel room was very good because of nice view and facilities. The food which was served in the hotel was good, we can have a large menu of items.
Location of the hotel is not convenient near the airport and the appearance of the hotel was good. There was no delay while check-in and check-out process. They were responsive. The service provided by the hoteliers was good. They gave room service on time. The staff at the hotel were well behaved. The room allotted to me was good the interior was good and maintained with basic amenities. I stayed in December month 2016. I did not avail food from the hotel. Overall had very good stay and recommendable hotel.
Stayed in this hotel for one night. The property is very good, clean and very well maintained. But I was shocked to see the service of the staff. It's extremely poor Problems faced -. Upon arrival, I found that creamer (milk powder) was not provided along with the tea and sugar in the room. Upon contacting them, initially they said that they would send it. Nothing happened for the next 10 minutes and I called again. They mentioned that they are out of creamer and provided milk instead. (Later in the evening they managed to get a small packet of milk powder) The room was booked for 3 people. We asked for a third towel. Had to contact them 4 times before they gave us additional towel Prior booking, I had confirmed from the hotel that an additional cot would be provided and not only a mattress for the third guest. However, when requested for the bed, we were initially given only a mattress and were told that cot is not mentioned in your booking voucher. It was only after the manager, Mr. Joseph came in picture, was the cot arranged The double bed in the room made a lot of noise, probably due to old wood At the restaurant, the food took an hour to be served and when asked for additional bread (Indian) it took another 10 minutes to serve. Once finished, I asked the waiter for a finger bowl and I was told that the wash room is outside and I can wash my hands there In short, I couldn't believe that the service of a 'Luxury' hotel could be so bad If some efforts are made in training the staff, the hotel would be truly a 'Luxury' hotel.
Hotel Diana Heights is ranked #25 among the 1248 hotels in Kochi (Cochin) with an average rating of 5.7 out of 7. On HolidayIQ, it has a total of 50 photos, 489 text reviews and 5 video reviews. it is rated top for its Destination, Appearance and Front Office. It was also named winner of the Better Holiday Awards in 2017 under Great Location.
The online booking price of the hotel ranges between Rs 3,500 to Rs 4,500 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (35%) and Couple (31%) are the most common type of travellers that like to stay here. 37% of guests enjoy the hotel's relaxed environment, whereas 30% have rated the ambience as scenic nature.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.
Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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