Hotel Dolma 21, Darjeeling

Ranked 94 of 552 hotels in Darjeeling

Coochbehar Road, Darjeeling, Darjeeling, West Bengal 734403

Phone Number www.hoteldolma21.com

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What travellers are saying about this hotel

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Reviews summary (47)

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Experience Scale

Average rating

Destination
3.9 /5
Location
3.4 /5
Appearance
3.3 /5
Front Office
3.6 /5
Service
3.6 /5
Room
3.7 /5
Food & Drink
3.4 /5
Activities
2.7 /5

Reviews (47)


Coimbatore
4 Reviews | 2 Readers

The room was comfortable

5.5/7
Posted 14 Oct, 2016

The activity was not conducted at the hotel. The best part of this hotel service. The complimentary breakfast was given by the hotel. The service was not delayed. I didn't face any problem in check in and checkout. The room was comfortable and clean. I would recommend this hotel for upcoming travellers.

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1 Review

Good and convenient hotel to stay

4.9/7
Posted 10 Oct, 2016

The hotel was located conveniently to travel and I did not face any difficulties in finding the hotel. The appearance of the hotel was good and the staff members were good in services. The room was good with all the amenities in proper working condition and there was no delay during check-in and check-out process. The hotel was valuable for the money.

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Hotel was located in city

6.3/7
Posted 7 Oct, 2016

There were no activities arranged by this hotel. The WiFi connection was not available in the hotel. The hotel was located in the city. The check in and checkout was done on time.

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1 Review

Appearance was good

5.0/7
Posted 26 Aug, 2016

I visited this hotel with my family and the stay was good. The hotel was located conveniently and I did not find any difficulties in finding it. The appearance was good and the staff were very good in services. The room allotted to me was good with all the amenities in functioning condition. There was no delay during check-in and check-out process. The hotel is worth for the money.

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Delhi
1 Review | 138 Readers

Our stay in this hotel was very good

5.4/7
Posted 20 Jan, 2015

Our stay in this hotel was very good. We had a very comfortable stay in your hotel with good room, service and hospitality. The location and view of the scenery from your hotel was very good. The food quality and taste of the food in the restaurant was very good and reasonable.

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Adilabad
7 Reviews | 157 Readers

Memorable stay where everything was nice

4.9/7
Posted 12 Jan, 2015

Memorable stay, everything was nice. Staff were helpful and friendly. Wish to stay here again and all places of interesting is nearby and staff managed to get taxi for sightseeing. We shall recommend to all travellers coming here to stay in this hotel. Food and room service needs improvement, and geyser should be maintained properly.

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Delhi
2 Reviews | 234 Readers

Poor services; helpful staff

3.9/7
Posted 3 Jan, 2015

The service was very poor. There was no staff available for basic facilities. Also the hotel landline was not working so it was very difficult to locate the hotel. There was no morning tea available there. And even when there was power cut that was an awful experience there was no backup facility. The staff will try to help you but there manager didn't seem to be cooperative hence there was no one to look after.

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Jaipur
3 Reviews | 139 Readers

They should provide cab facility

4.0/7
Posted 27 Dec, 2014

Location wise the hotel was not good. The hotel was a little bit far from the city. The staff behaviour was good. The room service was not that so good. The interior and exterior appearance of the hotel was average. There was delay during check-in and check-out process. The room allotted to me was good. It was spacious, neat, clean and well maintained. Pillows, bed sheets and blankets were neat and clean. TV and geyser were working properly. I had a beautiful mountain view from the room. 24 hours hot water facility was provided. The food quality and variety was good. The price of the food was not so expensive. Swimming pool and games were not there in the hotel. Parking facility was there in the hotel, but it was not so good. They provided transportation facility for sightseeing. The overall stay was good in the hotel, but the approach road was not good. My suggestion is they should provide cab facility.

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Adra
2 Reviews | 189 Readers

Good room and location but average service

4.6/7
Posted 25 Dec, 2014

I visited Darjileeng. Place is nice, hotel location is good, bathroom is neat and clean. Room is good but service of the hotel is not good. They should improve on the service otherwise it's good. They should provide variety item on dinner if someone wants to take and staff is okay.

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Chennai
2 Reviews | 134 Readers

Food quality was good and economical

6.5/7
Posted 24 Dec, 2014

The interior of the hotel was good, but the exterior of the hotel was not that good. The food quality was good and it was reasonable. The experience was good in the hotel. I didn't face any delay during check in and checkout. We face difficult to find the hotel. It was walk able distance from bus stand and railway station. The staff were professional, friendly and helpful, they were quick to attend our requests. The room was well-maintained, spacious, neat and clean. The activities were not provided in the hotel. They organize a sightseeing trip, but we didn't avail it. The hotel stay was value for money. I will recommend this hotel to other travellers.

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Top Reviews


1 Review | 151 Readers

Tariff of the hotel was a bit high; no activities

3.4/5
Posted 12 Nov, 2014

The hotel was conveniently located. They were no issue in finding the place. The room was spacious, neat and clean. Only hot water was not available in the room. All amenities where they but not in good conditions. The was a view of mountain good and pleasant. The interior and exterior appearance of the hotel were good. The quality of food was good with good service system. The sightseeing has to be managed. They were no special activities available in this hotel. The traffic was a bit high.

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Delhi
3 Reviews | 304 Readers

Spacious rooms with good amenities, delicious food

4.5/5
Posted 4 Jul, 2014

Hotel was very good. Rooms were big enough. Food was delicious inside the hotel. Very beautiful view of Kanchenjunga from the hotel. Nicely built from inside. Basic amenities were easily available. The behaviour of the staff was good. Lighting in night was good. Various types of services were provided by the staff.

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Delhi
9 Reviews | 2329 Readers

This hotel is not worth staying

1.4/5
Posted 24 Jun, 2014

We are a family including two senior citizens. We had booked two rooms of this hotel paying a higher value in comparison to other hotels, on the basis of the facilities claimed on the site of MMT. But actually the facilities provided are of a lower value hotel. Thus the hotel charged a higher value on the false facilities claim over net . . First, the hotel claims Parking facility available. But the hotel is situated in a street where vehicles other than residents are not allowed. One of the hotel staff was present at the entry of the street. We had requested him to kindly request the policeman to allow our vehicle too up to the gate of hotel. But he totally denied with a comment that he had nothing to do with us and he was there to help some other vehicle to reach the hotel gate. Hence, we had to climb upward with our luggage approx. 200 meters to reach the hotel. Daily we had to travel this distance down and up. On check out again we had to walk down with luggage up to main road. When a vehicle cannot enter in the street, how the parking facility was useful to customers. Hotel never mentioned this fact on it site that one has to walk on foot every time with or without his luggage up and down approx. 200 meters. Mineral Water, Daily Newspaper, hair dryer, mini bar and tea/coffee maker was not available. No Exhaust Fan hence smell in the room. In the name of bathroom toiletries only soap was available. After continuous complaint for two days the TV was repaired. WiFi is available only in reception and not in rooms. Hotel Claims as "All rooms offer excellent views of the snapped Kanchenjunga range". There was a wall in front of our window, hence no views of any type was seen, this claim is fake. Hotel staff was Rude and non co-operative except the lady in the reception. Breakfast was having no choice. Never on the time, hence all our programs were delayed. For lunch or dinner one has to wait for two to three hours time after placing order

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Kolkata
3 Reviews | 390 Readers

Facilities were very good

3.8/5
Posted 18 Jul, 2014

When I traveled to Darjeeling then I stayed at Dolma 21. It is located at walkable distance from the main road. The location of hotel is good. Look wise, it is excellent. Rooms were fine. Rooms were very spacious. TV, sofa, geyser, hot water, and other basic amenities were available. A good view was visible from hotel rooms. Hotel manager's behavior was good. Coffee maker and tea maker were not there. Services were very good. Whatever we ordered, we got that immediately. No outdoor activities were organized there. Reception staff was cooperative and helpful. Food was very nice. Food quality was good. Darjeeling is a beautiful place for tourism. I went there alone in June.

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3 Reviews | 2294 Readers

Hotel dolma is nice and beautiful

3.9/5
Posted 2 Sep, 2013

Darjeeling is a nice place. Hotel dolma is nice and beautiful and staff is good and outlook is very nice and toy train is awesome hill station is very nice and great room great food grate service and it was a great experience (in sort great hotel)

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Overview

Hotel Dolma 21 is ranked #94 among the 552 hotels in Darjeeling with an average rating of 4.8 out of 7. It is one of the 48, 2-star in Darjeeling. On HolidayIQ, it has a total of 27 photos and 47 text reviews. it is rated top for its Destination, Room and Front Office.

The online booking price of the hotel ranges between Rs 3,800 to Rs 4,500 per night. The hotel offer 18 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (64%) are the most common type of travellers that like to stay here. 38% of guests enjoy the hotel's relaxed environment, whereas 26% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.

Hotel Dolma 21 is located at Cooch Bihar Road which is approximately 1 Km from Darjeeling railway station . Due to the close proximity, it is considered as one of the best stay option. Tibetan Buddhist Monastery (0 Km), Kawlay Dara View Point (0 Km), Singhalia National Park (1 Km), Toy Train (1 Km) and Bhutia Busty Gompa (1 Km) are some of the popular sightseeing attractions located near the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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