I stayed in Hotel Misty Rock. The location of the hotel was excellent. The internal and external appearance of the hotel was excellent. The check in and checkout was done on time. The service in the hotel was excellent. The room allotted to me was excellent with all required amenities in working condition. There was Wi-Fi facility provided in the hotel. The food provided in the hotel was excellent in quality and taste. There were no activities in the hotel.
Overall, experience was good at this hotel. The location of the hotel was good and located inside the city. The appearance of the hotel was good in look internally and externally. There was no delay in check in and checkout. The staff members were helpful and friendly in service but I did not take much of the service. The room allotted to me was good and it was well maintained with all required amenities in working condition. Food I ate was good in taste and quality. There were no activities happening in this hotel. Parking facility was good and I will recommend this hotel for upcoming travellers.
The allotted room was neat and clean. The service was good in the hotel. The check in and checkout was done on time. The food facility was not good in the hotel. The activity was not conducted at the hotel. I would recommend this hotel for other travellers.
The stay in Misty Rock was good. The hotel stay was good and the food was good with the accommodation. The location was good near to the main road. I stayed in Misty Rock with family. The check in and check out process was done on time. The service of the hotel was good. The location of the hotel was easy to find
We booked hotel Misty Rock for 2 days. On last month. As we were planning to visit Ooty with my family. We reach in eve due to some block and we all were exhausted. So finally when we reached. We just received warm welcome from staff and we were so happy for that gesture.
I stayed in Misty Rock with family. The check-in and check-out process was done on time. The service of the hotel was good. The location of the hotel was easy to find. The appearance of the hotel was good. The hotel room was good, spacious and comfortable with all amenities. The food quality of the hotel was average. There were no activities. The staff of the hotel were good. I would suggest the hotel to improve the bathrooms.
I and my family stayed for 2 days in Hotel Misty Rock for 2 day. We like the ambience and atmosphere very much. The hospitality was nice. With good food and excellent service. The hotel is very affordable. I can recommend this hotel to my friends and family. We felt very comfortable with family. And they also arrange Bandhipur tour package without service charge. They provide our children with play area.
Rude and very rigid behaviour of the Receptionist (Misty Rock Hotel, Gundlupet) : . . I stayed in this Hotel for 2 days (from 23rd May, 2015 to 25th May, 2015). I know it is a not a very expensive hotel and how much I should expect with the services. So I don't want to raise any other issue. But Behaviour is something which is a very basic thing in service industry. One can ignore the warmth in the service, less tasty food, lizard in the room wall, delay in service, cleanliness (because it was just a two days stay), but No One can ignore rude behaviour (when you have not done anything wrong or misbehaved). The behaviour of this Receptionist was terribly annoying. I don't know why he did so While checking out I asked him for the final bill which he gave. I checked the bill and inquired why the breakfast is included here as it should be complimentary. He denied in a very rude tone that breakfast is not complimentary. I asked him again that can you check it again because according to my knowledge it should be complimentary. This time he replied in more Rude Tone and was not paying attention to me. I asked him that why he is getting rude to me and he said - You just pay the bill and breakfast is not included. I said I'm not talking about Breakfast, that I'll check with Yatra. Com. But you tell me why are you getting Rude. He completely ignored my words and showed me that he is not listening and busy in some other paperwork. I asked him to tell his Name and the give me the Number of the Hotel Manager. He denied me to tell his name and the Manager's number as well. It was a shocker for me that how a person from the service industry can behave like this. I managed to get the Manager's number from Internet and called him. He said that he'll call me back and disconnected. I called him again but he disconnected and after some time text ed me that he is driving. After some time I received a call from a unknown number asking me for Dr. Victor. I said wrong number and my name is Parmeesh Kumar. She took some name who gave her my number and she was calling me regarding Misty Rock hotel booking. I informed her that I'm already staying in the same hotel and checking out also I informed about the Receptionist's behavioural issue and asked her to give any higher authority number or the Hotel owner's number. She assured me that she is going to raise this matter and call back again. After some minutes she called and gave me a number of Hotel's MD (Mr. Rishu). I called him and explained the same for which he apologized and assured me to take care of this matter and call me back. He called the Receptionist on the reception's phone, conversation was in some local language which I don't understand. Receptionist gave him his side of story MD called me back, apologized again and said that he had some words with the receptionist. He said that I don't need to pay for the breakfast. I told him that I've not spent last 1 hour just to save couple of hundreds of Rupees. I'm raising all this because your receptionist disrespected me without any reason. You should take some action for the same. He replied, " I know, we have several complains like this but the problem which we are facing is - we are not getting good people in this Hotel's area I said that I'll not take this, and don't want any favour of couple of hundreds. I'm going to make the full payment (including breakfast - as I checked with Yatra. Com which was not complimentary). But I'm not satisfied with the resolution. Even after all this I hardly see any change in the attitude of the Receptionist. He said to not pay the Breakfast bill and said sorry again without feeling nothing (just to complete his task given by Hotel's MD) FEEDBACK : Mr. Owner, its not a customer's problem that you are not getting any good hirings. There are numerous of Management / Hotel Management institutions in India. If you are willing to hire, you can hire staff from anywhere. You can't leave your customers in disgrace with this immature resolution.
The stay in Misty Rock was good. The hotel stay was good and the food was good with the accommodation. The food quality was good. The location was good near to the main road. The appearance was good looking and it was maintained. No delay in check-in and check-out. The room stay was spacious and maintained clean with all basic amenities were provided. No activities were provided. The trip was with my wife for relaxation in the month of May. The ambience in the reception was average. The staff were helpful and guiding us. The stay was value for money and it can be recommendable to others to stay.
Very good hotel and good location. Rooms were awesome and rates were reasonable and a bit negotiations are possible at the reception. The only problem was, we cannot open the windows as there was some mosquitoes problem. And there is also no need of opening it.
Hotel Misty Rock is ranked #120 among the 567 hotels in Mysore with an average rating of 5.5 out of 7. On HolidayIQ, it has a total of 5 photos and 35 text reviews. it is rated top for its Food & Drink, Room and Appearance.
The online booking price of the hotel ranges between Rs 1,200 to Rs 2,600 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (40%) and Couple (40%) are the most common type of travellers that like to stay here. 49% of guests enjoy the hotel's relaxed environment, whereas 20% have rated the ambience as scenic nature.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.
Other amenities include Laundry Services, Restaurant, Travel Assistance, Parking Facility and 24 Hours Front Desk. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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