Hotel Residency, Darjeeling

Ranked 128 of 552 hotels in Darjeeling

Rock Vill Road Near Telephone Exchange

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What travellers are saying about this hotel

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Reviews summary (43)

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Experience Scale

Average rating

Location
3.4 /5
Appearance
3.3 /5
Front Office
3.6 /5
Service
3.6 /5
Room
3.4 /5
Food & Drink
3.2 /5
Activities
3.1 /5
Destination
3.6 /5

Reviews (43)


1 Review

Average stay

3.6/7
Posted 17 Jun, 2017

I visited Darjeeling. I visited there in the month of May 2017. This is a holiday trip with family. I booked my stay directly. I went there by bus. This is not like a hotel they made some rooms in a house. The front office didn't respond well. Lift facility is available. I booked the nonac room. I had food in this hotel and it was nice. The service was not up to the mark. They gave a complimentary food. Other amenities are also provided.

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Delhi
1 Review

Overall average hotel.

4.0/7
Posted 17 May, 2017

We visited the hotel in the month of April 2017 as a holiday trip with friends. The destination of the hotel was average its a nice place. The location of the hotel was average as it was not easy to reach the hotel. The appearance of the hotel was average. The front office and reception services were average. The staff were friendly cooperative. The hotel was booked through booking. Com. The rooms facility provided by the hotel was average. The room infrastructure was good. The overall services provided by the hotel were average. The food and drinks offered by the hotel was average they did provide us. The activities were not offered by the hotel were average. The overall experience of the hotel was average.

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Meerut
1 Review

It was a good stay.

5.3/7
Posted 17 May, 2017

It was our holiday trip to Darjeeling with family. The water supply was good there was the power back up at the hotel all the facilities were comfortable at the hotel. The hotel service was good they were prompt and attended to us well. The staff were well behaved and supportive. The room was clean spacious the interior was okay. I had food from the hotel it was delicious the food quality was nice. It was a bit of hassle to reach the hotel from the airport. There was market nearby. The overall look of the hotel was fine. The front office service was good they were polite and check in was done on time. They did carry our luggage till the room. There were no extra activities available at the hotel.

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Kolkata
1 Review

Below average hotel in Darjeeling.

3.3/7
Posted 17 May, 2017

I went to Darjeeling in the month of May 2017 and made my stay in the Hotel Residency. It was my holiday trip with family. I would rate the destination as below average. I would rate the location as average as my parents were finding it difficult to get to the hotel as its location is very steep. The appearance of the hotel was below average as it is not up to the mark. The staff at the reception was poor as reception area was not good. I booked this room at hotel online. The house keeping services in the hotel were poor because we had to call them and ask them to clean the toilets as it was not clean when we got there. The rooms at the hotel were average because it was of old fashion style rooms and the TV also very old as it was not working properly. The food which was served in the hotel was average. There was no activities were available at the hotel.

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Terrible hotel in Darjeeling.

2.5/7
Posted 17 May, 2017

We went to this place for a holiday trip in the month of May 2017. The destination was excellent as the weather was best. The location of the hotel was average as it was located near to centre area of the city and it could be reached easily to the market. The appearance of the hotel was terrible. The interior decorations of the hotel were very terrible as it looked like a home which was turned into a hotel. The front office was terrible. The staff were not helpful and we did not like their service which was provided to us. The service was average. They provided us breakfast but the quality of the food was terrible. The room was also terrible as the bathroom was of old fashion and the room was not maintained properly. The other facilities like swimming pool spa were not available but WiFi was there but it was not working properly I can rate it as average. The indoor and outdoor games were also average. The overall experience was below average. We booked this hotel via online and when we got there they charged us extra.

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1 Review

Not Recommendable

4.3/7
Posted 4 May, 2017

Centrally located the hotel is some random place which is maintained by a family which lacked facilities I was promised a good service with breakfast and drinks but the place did not have a restaurant and I was charged more for food. The rooms were maintained but the toilets were dirty stayed for a day but I would not recommend this place.

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1 Review

Spacious room with all amenities

5.0/7
Posted 26 Mar, 2017

The overall stay at the hotel was good. The destination was very good. The surrounding of the hotel was very good as it was convenient. The ambience of the hotel was good. The rooms in the hotel were good as it was neat and clean and was well maintained; all the amenities provided were in working condition. The front office and booking service were not good as the hotel was a bit expensive. The food and drink provided were very good as there were many varieties of food in the menu and there was also complimentary breakfast that was provided. The staff at the hotel were friendly. It was a business trip with colleagues in the month of February.

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Overall the stay was good and recommendable

5.9/7
Posted 16 Mar, 2017

My stay in the Hotel Residency when I had been to Darjeeling during the month of December 2016. It was my business trip with alone. The city Darjeeling was very good because of its weather. I would rate the location as good because it is at main center. The appearance of the hotel was good because it is clean and neat. Hotel front office was good since they are always available with correct information. I booked my room through online. The services which was provided were average. The hotel room was average. The hotel food was very good because price is very comfortable with more varieties.

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1 Review

Patna
1 Review

Good to stay but should maintain it

4.9/7
Posted 15 Feb, 2017

I had booked Hotel Residency when I had been to Darjeeling during the month of January 2017. It was my holiday trip with friends. My travel destination was good because scenic place with appropriate weather. My hotel location was very good because of transportation facility. The appearance of the hotel was average. I would rate the front desk staff as average. I booked this room directly at hotel. The house keeping services in the hotel were very good but need to extend the availability. The hotel room was very good because of nice view and facilities. The food in the hotel was very good because we can get fresh and tasty food.

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Top Reviews


Hotel location okay

3.8/5
Posted 28 Mar, 2017

I stayed in this hotel in December. Hotel location was okay as the area was not that much good. Overall experience at this hotel was good and I was satisfied with it. The food was very tasty. Hotel service was prompt and quick. Room was spacious although a bit small. Travel desk was available at the hotel. There was no other activity available at the hotel. It was an online booking. The only problem I faced is the hot water rest all the things are good. I would recommend this hotel to other travellers.

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Experience was really good with excellent facilities

4.3/5
Posted 17 May, 2017

My visit to Darjeeling in the month of December 2016 and stayed in the Hotel Residency. It was my holiday trip with family and friends. The destination Darjeeling was very good as it is comfortable to stay for couple. The hotel location was average. The appearance of the hotel was good because it is clean and neat. Hotel front office was very good as they will respond quickly with appropriate information. I booked my room direct at hotel. The house keeping services in the hotel were good because of responsible quick service. The rooms at the hotel were good because of facilities and decoration. I would rate food as good because of taste and price is not high.

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The room was average

3.2/5
Posted 28 Mar, 2017

I visited this hotel in December. It was a leisure trip with family. The hotel location was very far from the city and not convenient. The hotel appearance was good nothing great as such. There was no garden at the hotel. Front office was average as it was not digitalize. They were not aware how to handle the clients. There was no delay in the check in and checkout. The hotel service was provided on time. Room was average as it was old one. All the basic amenities were in working condition at the room. The food was okay as it was not much great. Complimentary breakfast was provided but we had to keep on reminding them about the same. It was an online booking and the paid amount was reasonable. WiFi was available.

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Visakhapatnam

I liked the reception and room

3.4/5
Posted 17 May, 2017

My stay in the Hotel Residency when I had been to Darjeeling during the month of January 2017. It was my holiday trip with family. The city Darjeeling was good as it is joyful. The hotel location was very good as it is nearest to the market place. I would rate the appearance of the hotel as average. I would rate the front desk staff as average. I booked this hotel via online. I would rate the services in the hotel were good because of availability of service. The rooms at the hotel were very good with comfortable beds and neat bathroom. The hotel food was average.

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Well receiving and good hospitality

3.5/5
Posted 22 May, 2017

My visit to Darjeeling in the month of December 2016 and stayed in the Hotel Residency. It was my holiday trip with friends. I would rate the destination as very good. I would rate the location as good because it is at main center. The appearance of the hotel was good because it is clean and neat. I would rate the front desk staff as very good as they are friendly and provided correct information. I booked this room through online. I would rate the services in the hotel were very good with immediate response. Rooms which we stayed in were good with facilities and hygiene. I would rate food as good because of taste and price is not high.

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Overview

Hotel Residency is ranked #128 among the 552 hotels in Darjeeling with an average rating of 4.7 out of 7. On HolidayIQ, it has a total of 4 photos and 43 text reviews. it is rated top for its Service, Front Office and Destination.

The online booking price of the hotel ranges between Rs 1,200 to Rs 2,000 per night. The hotel offer 1 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (72%) and Group (23%) are the most common type of travellers that like to stay here. 77% of guests enjoy the hotel's relaxed environment, whereas 9% have rated the ambience as colorful and traditional.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.

Due to the close proximity, it is considered as one of the best stay option. Bhutia Busty Gompa (1 Km), Toy Train (1 Km), The Mall and Chowrasta (1 Km), Observatory Hill (1 Km) and Singhalia National Park (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include 24 Hours Front Desk, Doctor On Call, Laundry Services, Parking Facility and Room Service. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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