Hotel Rink Heritage, Darjeeling

Ranked 78 of 552 hotels in Darjeeling

No:8, Dr S.M Das Road,Beside Rink Mall,Darjeeling

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  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Dheeraj kaushik
  • Hotel Rink Heritage -
    Faris babu
  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Dheeraj kaushik
  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Faris babu

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What travellers are saying about this hotel

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Reviews summary (110)

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Experience Scale

Average rating

Destination
3.9 /5
Location
3.6 /5
Appearance
3.4 /5
Front Office
3.8 /5
Service
3.4 /5
Room
3.4 /5
Food & Drink
3.4 /5
Activities
2.9 /5

Reviews (110)


1 Review

Worst place to go for holiday

2.6/7
Posted 21 Jul, 2017

I traveled to Darjeeling with my family on a holiday trip in the month of May 2017. I booked my stay at Hotel Rink Heritage in online. The destination was good. It had a cool temperature with the bright atmosphere. It was a very pleasant to visit the spot. The hotel location was terrible. It was a very small way. It was only 3 feet road. No car can go only we could reach the hotel location by walk. It was not neat and well maintained. The appearance was average with the outlook. It was not much attractive. The front desk was very bad. We kept on calling them telling that we are waiting in front of respective post office and mall. It took half an hour to 40 minutes for a room boy to come. There was a communication gap. Rooms were average. The room interior was quite okay. All the amenities were presented. The room service was careless. They didn't give towels. Foods were dreadful. We took only dinner. It was not served on time. Dinner timings were on 8 oclock in the package but even in night 9 oclock they will not provide the food. They were delaying all their service. The didn't keep up their timings. There were no fun activities in that hotel. The overall service was adverse and disaster. I indicate the hotel executives to improve the facilities and services in the hotel.

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Normal Hotel

4.4/7
Posted 21 Jul, 2017

I visited Darjeeling in the month of May 2017. That was a honeymoon trip. I booked my stay through a travel agency. The location of the hotel was difficult to reach. The area was too congested. There were a market mall near the hotel. The exterior of the hotel was new and modern. The interior of the hotel interior was good. There was no parking in the hotel. We went to the hotel by cab. The reception staff was cooperative and good behaved. The reception area was not that much attractive. The food was normal. There was nothing special about the food. We booked a luxury room. The room was too small. There were all the facilities were available. The room was clean. The service staff was helpful. They were providing orders in time.

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I liked the hotel but tough to identify

5.1/7
Posted 21 Jul, 2017

On my holiday trip I visited Darjeeling with my friends in May 2017. I reserved my stay through online Yatra. Com. The location of the hotel was good but difficult to identify the hotel. The overall appearance of the hotel was very good. The front desk of the hotel was very good at service. The overall service in the hotel was good enough. The room was very good to stay. I did not have any food in the hotel. There were no other activities in the hotel.

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Poor Staff and Service

4.3/7
Posted 29 Jun, 2017

I visited Darjeeling in the month of May 2017 and I stayed in the Hotel Rink Heritage which I had booked online through Make My Trip. The hotel is located near to city and all shops market and transport is easy available. The appearance of the hotel was mediocre. The reception staff was not cooperative and the way they communicated with the guest was not impressive. They had an arrogant behavior. The service was terrible. We stayed there for four days but they didn't clean the room properly did not respond to our calls did not serve us our food on time and did not clean bathrooms. There was no AC in the room and no basic things available in the room. The food was not good and they didn't provide room service. We went by our own car and no parking facility was there. No special arrangements for kid's and no lift available. I will not suggest this hotel to other travellers.

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Delicious Food but Not Comfortable Room

5.3/7
Posted 29 Jun, 2017

On our Vacation along with my family. We went to Darjeeling and stayed at this hotel in the month of May 2017. The Darjeeling destination was extremely good. I booked it online through Make My Trip. We went by a rented a car and there was no parking facility. Good- The location of the hotel was deeply connected to the main road. It was far from the market and the main road. The appearance of the hotel was decent. The Front Office was spacious. The staff were well behaved. The check in and the check out was on time. The room service was prompt. We had Charla and Roti and it was delicious and served on priority. The restaurant facility was also there. Bad- The room was not comfortable and it was not spacious. Inside the room TV was not in good condition. There was no balcony in this room. We did not get water on time. Suggestion- My suggestion to the hotel the online photos were not matching with the actual part. They have to upload the right photos and provide a proper address with the landmarks.

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1 Review

Helpful Staff and Good Food

6.3/7
Posted 29 Jun, 2017

We visited Gangtok in Darjeeling we went there in the month of April 2017. We booked the hotel rooms online. Hotel location is very well located it is quite near to market. It is easy to do shopping. We came in our own transportation we came in two cars. We did not get any parking facilities. They do not have special rooms for drivers. Appearance was just fine. The best way to reach the hotel is the car. They do not have any travelling help desk for arranging cab facilities. Lift facility is there in certain parts of the hotel. Front office staff were very helpful and they possessed good communication skills. They greeted us very well. I would like to thank the service staff because I lost my bag it was mixed with other people's luggage. They helped me in getting my luggage back. The staff was very kind. We booked the deluxe room but it was not deluxe rooms. However the provided room was clean and tidy. They have all kinds of facilities. Food department was good My clients got all kinds of food they liked. We are happy with the food that we ordered. We ordered both veg and non-veg foods. Overall food is excellent. We used restaurant service. We suggest travelers to have food here. We would like the hotel to make some improvements they were not so professional but they were helpful.

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1 Review

Delicious Food but Poor Staff

4.6/7
Posted 29 Jun, 2017

It was a vacation trip with my family and booked through a private travel agency. The location of the hotel was not up to the mark as it was very confusing to the travelers where to go. The road was too narrow and surrounded by dirt and bad odor. We also didn't get a taxi on time. The appearance of the hotel was excellent. Both interior and exterior were good. The front office staff were not impressive and the hotel manager was very rude. They did check in on time and at the time of check out they have asked us to check out soon. They have arranged a taxi which was costly. The cab facility was not good in this hotel and the cab drivers were rude. The service of the hotel was not up to the mark and they didn't help us to get our belongings inside the room. We have booked a super deluxe room and the room was spacious. It was furnished with bed wardrobe and coffee table. The room was kept clean and hygienic. The food was tasty and served on time. We have ordered vegetarian food in the restaurant and it was delicious. Overall it was a good stay at this hotel.

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Top Reviews


Beautiful Room but Average Service

4.3/5
Posted 29 Jun, 2017

We visited Darjeeling in the month of May 2017. It was a family trip. We booked the room online from Make My Trip. We reached the hotel by taxi. The location was alright but the road leading to the hotel was dirty and no proper roads and parking facility is available but we had to go inside the cross roads it was in another place when we reached the hotel it was different altogether Appearance was beautiful the room were very clean and beautiful. The front office staff was courteous and normal. The service is average even after many requests the response was late. Whenever we asked for water they were providing it after a long time. When we are preparing the tea few things were missing so if we are trying to call the staff. The phone is not working. Then we had to go to the reception staff personally and then complain after sometime we were getting the tea. This was the problem with the service department. The room had hot water facility as the weather was cold we did not require AC and had TV for entertainment. We had breakfast the food was alright. There were no activities on the premises. There were no special arrangements for children like playing area or food courts. There is no lift facility in the hotel. I will suggest the hotel to other travelers but I want to highlight one thing that there should be prompt service. They should take care of customers. The food they prepare should be hygienic. The kitchen should be clean it should not be dirty inside. Apart from these everything is fine.

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Well receiving and good hospitality

3.7/5
Posted 12 Jun, 2017

The Hotel Rink Heritage was my stay in the month of January 2017 when I had been to Darjeeling. It was my holiday trip with couple. The destination Darjeeling was good to enjoy with family. The hotel location was very good as it is nearest to the market place. The appearance of the hotel was average. The staff at the reception was very good because of 24/7 availability. I booked my room through online. The services which were provided in the hotel were very good because of quick response and politeness. The hotel room was good with ambience and facilities. The food in the hotel was average.

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Gwalior
1 Review

Good Hotel In Low Price

4/5
Posted 19 Jul, 2017

I went to Darjeeling for a holiday trip with my family in last April. I booked a hotel through online there. The destination was very good. We liked the geological park, tea garden and tiger hill. Location of the hotel was good and the appearance was very good. The front office of the hotel was excellent and the staff service was very good. Room facilities were excellent. It was neat and clean. We didn't take food in that hotel. They make non-veg and we are pure vegetarian that's why we didn't take food. There were no other activities in the hotel.

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Bad Location

3.4/5
Posted 19 Jul, 2017

Darjeeling is a nice place. The location was not good, it was a communication problem some vehicle could not enter the hotel campus. The external appearance of the hotel was good, it was well decorated. The reception was also good and polite overall services were good but they provide thing late at night. The room was good, I didn't take any food there. Activities were good. I booked the room directly.

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Nice service

3.5/5
Posted 19 Jul, 2017

I arranged a family trip to Darjeeling and I stayed in the Hotel RINK HERITAGE HOTEL. Geological Park and tea garden of the Darjeeling was amazing. The Place was the very beautiful place. The Hotel was near about the main city and near the market. The Hotel's look of the Hotel fine and beautiful colour. Reception guided us about the tour place of the Darjeeling. Service of the Hotel very likeable. The room of the Hotel was very good. We got all facilities in the room. They provided us hot water, drinking water. And all facilities were available. The food of the Hotel was delicious and good quality. I like a sweet dish of the Hotel. There was no other thing in the Hotel one can go safely and stay in this hotel without any problem.

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Overview

Hotel Rink Heritage is ranked #78 among the 552 hotels in Darjeeling with an average rating of 4.9 out of 7. On HolidayIQ, it has a total of 11 photos and 110 text reviews. it is rated top for its Destination, Front Office and Location.

The online booking price of the hotel ranges between Rs 3,500 to Rs 3,900 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (64%) are the most common type of travellers that like to stay here. 65% of guests enjoy the hotel's relaxed environment, whereas 11% have rated the ambience as colorful and traditional.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

Due to the close proximity, it is considered as one of the best stay option. Bhutia Busty Gompa (1 Km), Toy Train (1 Km), Singhalia National Park (1 Km), Lloyd Botanical Garden (1 Km) and The Mall and Chowrasta (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include 24 Hours Front Desk, AC, Backup Generator, Doctor On Call and Laundry Services. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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