Hotel Rink Heritage, Darjeeling

Ranked 78 of 552 hotels in Darjeeling

No:8, Dr S.M Das Road,Beside Rink Mall,Darjeeling

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  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Dheeraj kaushik
  • Hotel Rink Heritage -
    Faris babu
  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Dheeraj kaushik
  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Arnab sanyal
  • Hotel Rink Heritage -
    Faris babu

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What travellers are saying about this hotel

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Reviews summary (110)

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Experience Scale

Average rating

Destination
3.9 /5
Location
3.6 /5
Appearance
3.4 /5
Front Office
3.8 /5
Service
3.4 /5
Room
3.4 /5
Food & Drink
3.4 /5
Activities
2.9 /5

Reviews (110)


1 Review

Helpful Staff and Good Food

6.3/7

We visited Gangtok in Darjeeling we went there in the month of April 2017. We booked the hotel rooms online. Hotel location is very well located it is quite near to market. It is easy to do shopping. We came in our own transportation we came in two cars. We did not get any parking facilities. They do not have special rooms for drivers. Appearance was just fine. The best way to reach the hotel is the car. They do not have any travelling help desk for arranging cab facilities. Lift facility is there in certain parts of the hotel. Front office staff were very helpful and they possessed good communication skills. They greeted us very well. I would like to thank the service staff because I lost my bag it was mixed with other people's luggage. They helped me in getting my luggage back. The staff was very kind. We booked the deluxe room but it was not deluxe rooms. However the provided room was clean and tidy. They have all kinds of facilities. Food department was good My clients got all kinds of food they liked. We are happy with the food that we ordered. We ordered both veg and non-veg foods. Overall food is excellent. We used restaurant service. We suggest travelers to have food here. We would like the hotel to make some improvements they were not so professional but they were helpful.

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1 Review

Delicious Food but Poor Staff

4.6/7

It was a vacation trip with my family and booked through a private travel agency. The location of the hotel was not up to the mark as it was very confusing to the travelers where to go. The road was too narrow and surrounded by dirt and bad odor. We also didn't get a taxi on time. The appearance of the hotel was excellent. Both interior and exterior were good. The front office staff were not impressive and the hotel manager was very rude. They did check in on time and at the time of check out they have asked us to check out soon. They have arranged a taxi which was costly. The cab facility was not good in this hotel and the cab drivers were rude. The service of the hotel was not up to the mark and they didn't help us to get our belongings inside the room. We have booked a super deluxe room and the room was spacious. It was furnished with bed wardrobe and coffee table. The room was kept clean and hygienic. The food was tasty and served on time. We have ordered vegetarian food in the restaurant and it was delicious. Overall it was a good stay at this hotel.

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Average Stay

5.0/7

We went on a vacation trip to Darjeeling with family and we booked the rooms online from Make My Trip. The hotel location is not good as it is not convenient. It is not located on the road. Vehicles cannot go inside and there is no parking space. We have to park vehicles and get down at a distance from the hotel and then walk towards the hotel carrying luggage. It is though very near to all places like malls and market. The appearance is not attractive. The front office is average. The check-in check-out is fine. The service could have been a little better. The room is fine and we had booked the deluxe room. They had a restaurant of their own but the food quality was average. There were no amenities provided. As I went there in peak season the rates were high. I suggest if your going on a own vehicle then do not go to this hotel as it is not secure. You will have to pay fine if parked on the main road.

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1 Review

Good Services and Clean Room

5.0/7

I visited a place called Darjeeling in the month of May 2017 with my family. It was a holiday trip. I booked a deluxe room in Hotel Rink Heritage with the help of a travel agent. The destination was splendid and outstanding the travelling people love to visit this place once in their lifetime. The hotel location was stunning and breathtaking we have to stop our vehicles 1km back and walk to the location because the roads are very dangerous. No vehicles can go through that roads to reach the hotel only by walk we can reach the location. Bike's also can't go and was a short road appearance not much interesting. Front office staff was polite in nature the welcome and send-off was fantastic. They rendered proper guidance to the services required. Rooms were clean neat and tidy. It was satisfactory with the required amenities provided there. The room service was also good and happy. They had fast and quick response. The refreshments was of good facility. They gave us North Indian food. We didn't like it much so we wandered to the outside hotel and there was other restaurant's outside. There was no kids play area and any other fun activities. We traveled there by our own vehicle. There was no parking. First of all there's no road at all to drive to the hotel location. The overall service was good and satisfactory. The response was proper and valid. This hotel is best to stay for 1 day and it is not suitable for enjoyable.

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1 Review

Horrible Experience

3.6/7

I went to Darjeeling on a holiday trip along with my family and I booked it through a private travel agency. We traveled on a private transportation provided by our travel agent. There was no parking space. The parking was very tough and we have to walk more than a half km with our luggage to reach the hotel. The location of the hotel was not good for staying with family. There was a lot of open pot holes and bad odor. The appearance of the hotel was not hygienic. The front office staff were not friendly and they did not respond properly. Most of the time front office staff were not available on their seat and they did not take orders on phone properly. The rooms were comfortable and I had booked 2 deluxe room. Out of the 2 rooms 1 room the door lock was not proper. They have provided 1 water bottle and 1 towel for each room. They have not replaced a room towel for 2 days. The restaurant of the hotel is just next to a pot hole and was not comfortable to have food. Due to the bad odor we felt like vomiting. It was a very bad experience. Both restaurant and the room service was too poor. The breakfast and dinner were served very late. The breakfast was served after 9. 30 am and it is not an ideal for the tourist's location. Most of the visitors need their breakfast at 7. 30 am in the morning and they have to move out for the sightseeing. The dinner was started serving at 9. 30pm which was too late. Overall service of this hotel was poor. There was no lift facility and no other activities in this hotel. My suggestion to the hotel - They have to provide basic amenities inside the room like water and the towel. I will not recommend this hotel to any other travelers who will be visiting Darjeeling. The management was just money minded and they were not caring about the guests after the check in. Overall it was a very bad experience.

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Beautiful Room but Average Service

6.0/7

We visited Darjeeling in the month of May 2017. It was a family trip. We booked the room online from Make My Trip. We reached the hotel by taxi. The location was alright but the road leading to the hotel was dirty and no proper roads and parking facility is available but we had to go inside the cross roads it was in another place when we reached the hotel it was different altogether Appearance was beautiful the room were very clean and beautiful. The front office staff was courteous and normal. The service is average even after many requests the response was late. Whenever we asked for water they were providing it after a long time. When we are preparing the tea few things were missing so if we are trying to call the staff. The phone is not working. Then we had to go to the reception staff personally and then complain after sometime we were getting the tea. This was the problem with the service department. The room had hot water facility as the weather was cold we did not require AC and had TV for entertainment. We had breakfast the food was alright. There were no activities on the premises. There were no special arrangements for children like playing area or food courts. There is no lift facility in the hotel. I will suggest the hotel to other travelers but I want to highlight one thing that there should be prompt service. They should take care of customers. The food they prepare should be hygienic. The kitchen should be clean it should not be dirty inside. Apart from these everything is fine.

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An Average Hotel

5.3/7

We visited Darjeeling it was a family trip. We visited in the month of May 2017. We booked the room online from Make My Trip. The location was inconvenient as we had difficulties in finding that place. The appearance was alright there were no garden or greenery surrounding the hotel. From the room we could see the whole mountain view. We reached the hotel not by own vehicle we arranged the other vehicle and reached the hotel. The best way to reach the hotel is by cab. The hotel does not have cab facilities. Lift facility is not there. The Front office is fine. I had booked for two adult and two children. It was deluxe room was not spacious but price was high. They did not provide the mattress for kids. In toiletries we did not get few things. The food department is good we had breakfast in the hotel had butter toast it was hard and cold. They should improve on such things. We suggest other travelers have food in Greenery Restaurant which is nearby. The hotel has a separate restaurant and a dining hall. They do not have extra activities for children and elders.

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Bad Experience

3.6/7

I stayed in this hotel in the month of May 2017 and I booked it online. The location of the hotel was very bad and it is completely surrounded by drainage. The entrance of the hotel was terrible. The rooms are very bad and not at all spacious. There are no activities and amenities. When we are vacating the room they charged extra money for pillow covers and for blankets. They should improve many things in the hotel like maintenance of the room parking place for the vehicles room atmosphere etc. It is not advisable for travelers. Better they should choose another hotel rather than this.

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Excellent Room with Beautiful View

5.3/7

I visited in the month of April 2017 it was a business trip with my colleagues. The appearance of the hotel and location were very good. The room was excellent the window view has a beautiful scenery I enjoyed a lot in the mornings and evenings. There is no lift facility in the hotel. Overall the services are good nice experience and stay in the hotel.

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Good Staff and Food

6.3/7

It was an awesome trip Darjeeling in the month of May 2017. The appearance of the hotel was very good. The front office was excellent and the staff was quick respond. Food service was average. They provided complimentary breakfast was not at all tasty. There is an issue about the room there is a door lock system and always I had a problem with it. There is no parking place. They provided room for driver also it was good. Overall it was completely a good stay.

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Top Reviews


Beautiful Room but Average Service

4.3/5
Posted 29 Jun, 2017

We visited Darjeeling in the month of May 2017. It was a family trip. We booked the room online from Make My Trip. We reached the hotel by taxi. The location was alright but the road leading to the hotel was dirty and no proper roads and parking facility is available but we had to go inside the cross roads it was in another place when we reached the hotel it was different altogether Appearance was beautiful the room were very clean and beautiful. The front office staff was courteous and normal. The service is average even after many requests the response was late. Whenever we asked for water they were providing it after a long time. When we are preparing the tea few things were missing so if we are trying to call the staff. The phone is not working. Then we had to go to the reception staff personally and then complain after sometime we were getting the tea. This was the problem with the service department. The room had hot water facility as the weather was cold we did not require AC and had TV for entertainment. We had breakfast the food was alright. There were no activities on the premises. There were no special arrangements for children like playing area or food courts. There is no lift facility in the hotel. I will suggest the hotel to other travelers but I want to highlight one thing that there should be prompt service. They should take care of customers. The food they prepare should be hygienic. The kitchen should be clean it should not be dirty inside. Apart from these everything is fine.

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Well receiving and good hospitality

3.7/5
Posted 12 Jun, 2017

The Hotel Rink Heritage was my stay in the month of January 2017 when I had been to Darjeeling. It was my holiday trip with couple. The destination Darjeeling was good to enjoy with family. The hotel location was very good as it is nearest to the market place. The appearance of the hotel was average. The staff at the reception was very good because of 24/7 availability. I booked my room through online. The services which were provided in the hotel were very good because of quick response and politeness. The hotel room was good with ambience and facilities. The food in the hotel was average.

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Gwalior
1 Review

Good Hotel In Low Price

4/5
Posted 19 Jul, 2017

I went to Darjeeling for a holiday trip with my family in last April. I booked a hotel through online there. The destination was very good. We liked the geological park, tea garden and tiger hill. Location of the hotel was good and the appearance was very good. The front office of the hotel was excellent and the staff service was very good. Room facilities were excellent. It was neat and clean. We didn't take food in that hotel. They make non-veg and we are pure vegetarian that's why we didn't take food. There were no other activities in the hotel.

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Bad Location

3.4/5
Posted 19 Jul, 2017

Darjeeling is a nice place. The location was not good, it was a communication problem some vehicle could not enter the hotel campus. The external appearance of the hotel was good, it was well decorated. The reception was also good and polite overall services were good but they provide thing late at night. The room was good, I didn't take any food there. Activities were good. I booked the room directly.

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Nice service

3.5/5
Posted 19 Jul, 2017

I arranged a family trip to Darjeeling and I stayed in the Hotel RINK HERITAGE HOTEL. Geological Park and tea garden of the Darjeeling was amazing. The Place was the very beautiful place. The Hotel was near about the main city and near the market. The Hotel's look of the Hotel fine and beautiful colour. Reception guided us about the tour place of the Darjeeling. Service of the Hotel very likeable. The room of the Hotel was very good. We got all facilities in the room. They provided us hot water, drinking water. And all facilities were available. The food of the Hotel was delicious and good quality. I like a sweet dish of the Hotel. There was no other thing in the Hotel one can go safely and stay in this hotel without any problem.

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Overview

Hotel Rink Heritage is ranked #78 among the 552 hotels in Darjeeling with an average rating of 4.9 out of 7. On HolidayIQ, it has a total of 11 photos and 110 text reviews. it is rated top for its Destination, Front Office and Location.

The online booking price of the hotel ranges between Rs 3,500 to Rs 3,900 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (64%) are the most common type of travellers that like to stay here. 65% of guests enjoy the hotel's relaxed environment, whereas 11% have rated the ambience as colorful and traditional.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

Due to the close proximity, it is considered as one of the best stay option. Bhutia Busty Gompa (1 Km), Toy Train (1 Km), Singhalia National Park (1 Km), Lloyd Botanical Garden (1 Km) and The Mall and Chowrasta (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include 24 Hours Front Desk, AC, Backup Generator, Doctor On Call and Laundry Services. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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