Hotel Surbhi Palace, Udaipur
Ranked 206 of 892 hotels in Udaipur
main road , 23 city station road outside, surajpole, Udaipur, Rajasthan 313001
Phone Number +91-9829480089
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I stayed in this hotel in the month of December during a holiday trip with friends and it was direct hooking. The overall experience with the hotel stay was great. The hotel was very neat and clean. The service was very fast. The destination of the hotel was wonderful. The location of the hotel was great. The parking facility in the hotel was excellent. The appearance of the hotel was marvellous with good facilities. The booking and front office average. The behaviour of the staff was kind and polite. The rooms of the hotel were premium. Very clean and neat room. The food served in the hotel was super and homely quality. There was a complimentary breakfast offered in the hotel. The activities like gym, spa, and swimming pool were not used by us. The WiFi facility was available.
We visited the hotel in November. Destination was very good, especially the Fateh Sagar Lake we liked the most, and we enjoyed a lot there. Location of the very poor because the hotel was very unhygienic actually, bed, pillow covers were dirty, and TV was not on, there was no remote and all these things. Appearance was also very poor as it was hygiene. Front office was also poor as it was not decorated or managed like hotel receptionist should be very attractive and customer handling capability should be there, so it was okay. Room was average as it was very dirty. Food and drinks, we did not each there actually. Complimentary breakfast was not available, even drinking water we bought from there they were not provided mineral water. Service was also very poor as we were actually asking for remote and TV and they were not giving remote and TV on time and we also asked them to change the pillow cover, but they did not change the cover. Other amenities were not there, it was zero. It was a holiday trip with family actually, but we stayed only for night. We booked the hotel directly. Overall experience of the hotel was very poor. Basically the hotel should provide and hygiene and cleanliness to their customers, others things come only secondary, but they were not cleaned actually.
I visited the hotel in September. Destination was good. Location of the hotel was good because it was in the centre of the city it was in urban area, so it was very hard to park the car, no space for parking. It was okay, room was nice, but the breakfast was not very nice, Appearance was good. Booking and front office was good. Service was good. Room facility was good. Food and drink was not good. Complimentary breakfast was there. Other activity was not there. WiFi was available, but the internet speed was not good. I booked the hotel online through my friend. Terrace was very good of the hotel. It was a shopping trip with friends. I would refer to other travellers. Overall experience of the hotel was good.
I had been in December month 2016 with my family. I booked the room through gobibo. The destination city was excellent. Location of the hotel was not convenient it was average. The appearance of the hotel is very good and the interior was very good. The check-in and check-out process was done on time. The staff at the hotel were well behaved and co-operative supportive. The service was good and they used to come on time. The room was neat and the facilities were also good in the room. The food I ate was delicious. They did not provide complimentary breakfast. They did not give WiFi facility. Overall it was good.
I visited last month. It was an official trip. Destination was good. Location of hotel was good it was near the main road. Front office was food, staff was friendly. Room was good, neat and clean. Appearance was good, I liked most was interior. Service was very good, as staff were co-operative. Food was good, not so spicy.
Hotel Surbhi Palace is ranked #206 among the 892 hotels in Udaipur with an average rating of 4.8 out of 7. On HolidayIQ, it has a total of 23 photos, 156 text reviews and 2 video reviews. it is rated top for its Destination, Location and Front Office.
The online booking price of the hotel ranges between Rs 1,900 to Rs 2,100 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Single (33%) and Group (29%) are the most common type of travellers that like to stay here. 29% of guests enjoy the hotel's relaxed environment, whereas 21% have rated the ambience as scenic nature.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.
Hotel Surbhi Palace is located at Ganesh Ghati which is approximately 2 Kms from Udaipur City railway station . Due to the close proximity, it is considered as one of the best stay option. Bhairav Mahadev Mandir (1 Km), Shri Mansa Purn Hanuman Mandir (1 Km), Shri Data Pati Hanuman Mandir (1 Km), Hati Mati Mataji Mandir (1 Km) and Bal Kalyag Rai Ji Temple (1 Km) are some of the popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.
Other amenities include Laundry Services, Doctor On Call, Room Service, AC and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
HolidayIQ Reviewer Shanu Dungarwal shares, “Famous tourist spot of Rajasthan,. Which is famous for its history & emperor who gave their life.” Read More
HolidayIQ reviewer Sujnanendra mishra says, "Often referred to as the 'Venice of the East', the lake city of Udaipur is known as the centre for performing arts and crafts. The lakes, palaces and nice people attract foreign and domestic visitor Read More
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