Hotel The Grand Mahal

, Srinagar

4 Star
49 of 1,360 Rank
0194-2461602
  • Hotel The Grand Mahal - The room
    The room Srikant
  • Hotel The Grand Mahal - Sitting area
    Sitting area Srikant
  • Hotel The Grand Mahal - The bed
    The bed Srikant
  • Hotel The Grand Mahal - View from room
    View from room Satyajeet Pattnaik
  • Hotel The Grand Mahal - View from room
    View from room Satyajeet Pattnaik
  • Hotel The Grand Mahal - The room
    The room Srikant
  • Hotel The Grand Mahal - Sitting area
    Sitting area Srikant
  • Hotel The Grand Mahal - The bed
    The bed Srikant

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What travellers are saying about this hotel

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Reviews summary (192)

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Experience Scale

Average rating

Destination
4.1 /5
Location
3.9 /5
Appearance
4 /5
Front Office
4 /5
Service
4.1 /5
Room
4.1 /5
Food & Drink
3.8 /5
Activities
3 /5

Guest Reviews


1 Review

Everything was good

6.0/7

It was a holiday trip as I m tourist agent. I stayed in the month of June 2017. I booked this hotel online. As for hotel location it has good view it has market and sightseeing places nearby. The exterior and interior was fine I liked it. The reception staff as they welcomed us fine and responded nicely. As I had booked deluxe room as I was expecting it was the same. As for food it was buffet system. The service was on time anything we ask they provided us. The hotel had pick up and drop facility. I would like to refer this hotel to others. Everything was good.

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1 Review

They provide the food beyond their time limits

5.5/7

We visited Srinagar it was a Holiday trip. I went there along with my family in the month of May 2017. We booked it online through a private travel agency. The location of the hotel was hassle free to reach. The location was a little interior to the dull lake. The transportation facility was provided by the travel agent. The appearance of the hotel was quite impressive. The hotel was surrounded by the maintains. There were a small lawn and parking facility in this hotel. The Front Office staff were warmly welcomed and they spoke nicely. Since we have reached very late night. The service the hotel was on time. The room was kept clean and neat. The bed and the blankets were comfortable. We have booked a deluxe room and they have upgraded they have provided the super deluxe room. The room ambience was good and the bathroom was not up to the mark. The food service was good in this hotel. Though we have reached late night they have prepared the dinner and served us. The North Indian foods were not tasty and we do not many options. As we are the South Indians the food was not comfortable. We have stayed there only for 1 night and we could not concentrate on the activities. We have checked out very next day early morning at 8:00 am. Overall it was a comfortable stay.

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1 Review

Outstanding hospitality but can improve in cuisine

6.0/7

On my holiday trip I visited Srinagar with family in May 2017. I reserved my stay through a travel agency in Coxs&Kings. The location of the hotel was very near to Dale lake easy to access it was on the way to Goldman and sonmark road malls and gardens were near to the hotel. The overall appearance of the hotel was excellent as the external look was not much impressive then outer look. The front desk of the hotel was excellent as they inquired us the schedule arranged cab lobby sitting arrangement. The overall service in the hotel was very good whatever we requested they provided they guided us through food menu made us comfortable by taking care helped in carrying luggage. The room was well maintained spacious interior ambience mattresses were clean bathroom was good internal space was good but cupboards were little old. The food in the hotel was very good non-veg was tasty. They arranged snacks breakfast with south Indian Karnataka food Maharashtra food but not much tasty can improve in taste. Not the food of south Indian was good. We took restaurant service but room service was also there. There were no other activities to the kids. I suggest the hotelier improve in snacks as they were providing south have to provide North snacks also.

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1 Review

Comfortable stay

5.3/7

I visited Hotel The Grand Mahala at Srinagar as it was a family trip in the month of April which I booked through the company. The location was good with calm and nice atmosphere there was also Shalimar garden Interior was marvelous but the exterior was not that good as compared to interiors. The reception and front office was friendly The rooms and services were also good washroom was also neat and clean I had both veg and non-veg quality of food was excellent Extra activities should be provided when the hotel is so good There was lift facility available

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1 Review

Good service

6.4/7

I visited Hotel The Grand Mahala in Srinagar. I was on a holiday trip with my family in the month of June. The place was excellent and easily accessible with good sight seeing. Interior and exterior was good Location of the hotel was very good and appearance was also excellent. I booked directly Room was excellent with good services. It was neat and tidy Did not take part in other activities. It was a deluxe room and clean toilet I had food restaurant as there was buffet system and was good. They also packed breakfast as we were going out early for sight seeing. Breakfast was included in the package Reception gave a warm welcome Lift was available in the hotel but no pick and drop facility I would suggest the hotel to others no problem in finding the location. Overall it was good comfortable and friendly staff.

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Jitendra

4.5/7

Good hotel but a little bit far from airport and railway station. Room was good but room service not okay as coffee maker was there but no material. Toilet accessories was not provided second day. If you want to see tv it is connected to light so you have to keep the light on while watching tv

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Srinagar
1 Review

Comfortable stay at the hotel.

6.4/7

I visited Srinagar in the month of May 2017 and stayed in this hotel. It was a holiday trip with my client. I would rate the destination as good as there were many places to visit. The location of the hotel was excellent as the view from the hotel is very beautiful. The appearance of the hotel was excellent as interior was well maintained. I would rate the front office as good as the room was allotted on time. The room service was excellent as it was done on time. The room was good as it was very clean and interior was well designed. Food at the hotel was good as the quality and taste is nice. The hotel tariff was reasonable price. Overall experience was good. There was no activities available at the hotel. I would prefer to go and stay there.

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Rajpura
1 Review

Very good hotel in Srinagar.

4.9/7

My stay was in Hotel The Grand Mahala in the month of May 2017. It was holiday trip with family. Destination I would rate it as very good. The location of the Hotel was good as it was conveniently located. The appearance of the hotel was good since it was neat and dinning was good. View was good. Booking and front office was good since staff were helpful. I booked the room directly. Room allotted to me was good since it was well maintained and well furnished. Overall service of the resort was good while they were quick to attend us. Food served in the hotel was good in taste and quality. WiFi facility was not working at the hotel so I would rate it as average. There was free WiFi facility available in the resort. Overall experience was good.

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Kolkata
1 Review

I had terrible experience at the hotel.

5.0/7

I went to Srinagar in the month of May 2017 and made my stay in the Hotel The Grand Mahala. It was my holiday trip with family. The city Srinagar was very good as it is joyful and had beautiful weather. The hotel location was good. The appearance of the hotel was good as it is hygienic. The staff at the reception was very good as they were friendly and polite to us. I booked my room through a travel agent. I would rate the services in the hotel was very good as they were cooperative. The hotel room was good as it was hygienic. The food which was served in the hotel was average as there was no variety in food at the hotel. There was no additional facility available at hotel I would rate it as below average.

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Very responsive service

6.0/7

It was a holiday trip with my family. The destination was good the location of the hotel was excellent also. The appearance of the hotel was very good. Front office reception staff were very responsive as well as the overall services were also good. The room was spacious and comfortable the food was also good and nice quality but there were not so many varieties of foods in the menu. Overall a great hotel and I had a nice stay there.

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Overview

Hotel The Grand Mahal is ranked #49 among the 1360 hotels in Srinagar with an average rating of 5.4 out of 7. It is one of the 14, 4-star in Srinagar. On HolidayIQ, it has a total of 14 photos and 192 text reviews. it is rated top for its Room, Destination and Service.

The online booking price of the hotel ranges between Rs 5,600 to Rs 6,100 per night. The hotel offer 40 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (53%) and Couple (24%) are the most common type of travellers that like to stay here. 54% of guests enjoy the hotel's relaxed environment, whereas 16% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.

Hotel The Grand Mahal is located at Shalimar Road . Shalimar Gardens (1 Km), Nishat Bagh (3 Kms) and Rainwari (3 Kms) are some of the popular sightseeing attractions located near the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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