Hotel The Imperial, Gangtok

Ranked 238 of 698 hotels in Gangtok

Nayuma Cable Office, Tibet Road, Gangtok

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What travellers are saying about this hotel

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Reviews summary (12)

Best time to travel

Preferred with

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Experience Scale

Average rating

4 /5
3.9 /5
3.5 /5
Front Office
3.6 /5
4.1 /5
3.6 /5
Food & Drink
3.6 /5
2.4 /5

Reviews (12)

1 Review


Posted 6 Apr, 2018

Guys it's the worst hotel I have ever stayed. Please don't ever book this hotel. I will lay the details. The room is very dirty. All kinds of strains in walls. The bed has bugs and the mattress underneath is also strained and smells bad. We booked 3 rooms. All are of same condition. I will upload the pictures. Secondly the owner was drunk and was shouting at my father in Bengali slangs in front of my mother And my mother could not hold on. All this happened around 9:30 pm. We will inform police tomorrow and will ask for blood alcohol detection for the owner.

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2 Reviews

Never think about this hotel

Posted 15 Nov, 2016

I stayed in this lodge from 5-7th Nov 2016. I am sharing my experience with you based on that you decide. I booked from Standard Chartered old building Kolkata. 1. Geyser: Available only from 6-8AM after that cold water. 2. Location: kanchenjunga view is good. But hotel is far away from MG road. High road. 3. Manager: Is very pathetic/ rude/ irresponsible person. Before 1 month of this visit I booked Nathula but the manager delayed and we missed our ride for Nathula. 4. Room service is not available and room is not clean. In future I will not stayed again in that hotel. Best of luck.

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2 Reviews | 101 Readers

The room service was good

Posted 29 Jan, 2016

The room service was good. Reception support is also good. The location was although near to MG road but it was a very steep climb. This hotel is very close to the MG Market and All Market, so the location is quite good. The food is really yummy and the morning breakfast tastes real good in the open restaurant they have. One piece of advise is that the deluxe rooms may be a little more well lit! The service is good and the hotel staff is cordial.

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7 Reviews | 2129 Readers

Awesome place for an awesome experience

Posted 6 Jan, 2016

All the time in my travel diary anyone can find Gangtok as a awesome place to visit, tracking, relaxing and others everything a human need to go out of the crowd of busy ness. And in Gangtok where to stay? I suggest Hotel The Imperial. Staff? They are friendly. Food? Provided by hotel restaurant but its homely. Location? Perfect. It can be from taxi stand, MG route, market, cinema hall, ropeway Let's tell you one thing. There is much more best things here at Hotel The Imperial along with the one and only Gangtok. So come visit and experience.

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1 Review | 221 Readers

Good hotel to stay with good facility

Posted 14 Aug, 2015

This is a nice hotel and I went Gangtok on 11/08/2014. The view in 3rd floor very nice and the hotel service man is good for her fast service in order. The hotel room have a TV this is the very nice thing. The water are available in this hotel in any time.

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1 Review | 216 Readers

This Hotel is value for money

Posted 13 Jul, 2015

Last month we had been to this hotel, it was easy to find the hotel, and they provided pick up facility. It was located convenient and the staff in the hotel are good. Check-in and check-out process was done on time. The appearance of the hotel was good and clean. The room allotted was spacious neat and clean with all basic amenities properly working. We had Mountain View from the room. We have not taken food from the hotel. It was good hotel and they should maintain the same service and facilities. Overall, it was very good and enjoyed a lot and it was value for money. I had been with my family in June and a memorable trip too.

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3 Reviews | 866 Readers

Staff and services were excellent

Posted 11 Sep, 2014

Hotel is conveniently located within 10 minutes walking distance from Gangtok Mall. There was no delay in check in and check out. Staff and services were excellent. Room was average and amenities were good. Good food with all varieties were available. Appearance of the hotel from both outside and inside was good. Overall experience was good with the hotel. It was a value for money and would recommend it to other travellers.

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3 Reviews | 1256 Readers

Best place to stay in small budget

Posted 1 Sep, 2014

We just stay there when ever we go to Gangtok. The hotel is in ideal place. You can have all types of Bengali Food there. It's a 'feels like home' place to stay. The manager is very helpful. All the people working there are very good and very helpful. M. G route is at a 4 min waking distance from the hotel. Rooms are really good, with geezer in all bathrooms. I always suggest people to stay here. You can have a great view from the dining place. In small budget this is the best place I ever stay in.

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2 Reviews | 429 Readers

Sea facing room; good location

Posted 6 Aug, 2014

On arriving at this location booked the hotel on the spot. The AC was not working as a result another room was allotted. The beach was very near the hotel and the sea was visible from the rooms. I stayed in this hotel for 1 day. The location was good and rides were nearby. The staff behaviour and rooms service was good. The waiters were very helpful and gave prompt service. The rooms were neat and clean with AC, TV, and geyser provided therein. There were pick and drop facility probably but I did not avail them. There was no activity available. I visited this place with my family for relaxing and sea beach adventure in June 2014. It is recommendable to other travellers. A check should be made whether the AC or other items are working properly.

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9 Reviews | 6680 Readers

Excellent room services and helpful staff

Posted 10 May, 2014

I went to Gangtok on 04th April, 2014 and spent 3 nights at Hotel Imperial, which is situated at Tibet, Road almost 8 minutes working distance from MG route. As a destination Gangtok is very good and Mountain View from Hotel room added extra flavour. I very much appreciate the behaviour of Hotel staff. We got very warm welcome and they are very supportive. Room service is excellent. Manager and other supportive staff advised us about the interesting places to visit The points of improvement are: Front Office look required some improvement. CRT TV having very few channel and picture quality is very poor. Hot water is available only form 05:30 to 10:00. Very limited options of food & drinks available.

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Hotel The Imperial is ranked #238 among the 698 hotels in Gangtok with an average rating of 5.2 out of 7. On HolidayIQ, it has a total of 10 photos and 12 text reviews. it is rated top for its Service, Destination and Location.

The online booking price of the hotel ranges between Rs 1,200 to Rs 1,400 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (55%) and Group (27%) are the most common type of travellers that like to stay here. 45% of guests enjoy the hotel's relaxed environment, whereas 27% have rated the ambience as relaxing.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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