Flight was delayed inordinately and there is no response from the staff either at check-in or after regarding delayed flight. No updates, except the display board flashing Delayed updating the delay from two hours delay to about 5 hours from scheduled departure. Had a difficult time.
Expected indigo counter to be little more proactive with customer service as I am a mom of 2 daughters, supposed to travel with them but had to cancel mine and send only my daughters as my dad is in death bed . . Customer service simply followed instructions which was right as per book rule but there should be few exceptions and thatís how you make a difference in customer service! Not only I lost my money (all 4 of us couldnít travel) but the experience I got will be like a scar that I canít forget . I am an international traveler. I wish indigo customer service went above and beyond for passengers with exceptions, family travelling with kids. Not just indigo, I happened to travel in air India and experienced the same! Should we blame population as a reason for such negligence or management as a reason for not training employees ?. Wish Indian transportation customer service is better than what it is now !.
Spicejet, on multiple occasions, has disappointed me with very bad sense of punctuality. There have been 3 occasions when the flights were delayed by more than 3 hrs and this was one such experience. First we were told that flight had a technical error. After about 1. 5 hrs, we were made to board and then told again that the technical error has cropped up again. We were made to deplane and overall this took 3. The deplaning process was done at their own pace with practically no updates whatsoever. After multiple such experiences of such huge delays, I personally will not travel neither recommend anybody else to travel on Spicejet
I travel on this flight frequently to go vizag and never I had a good experience. Either flight will be delayed or service inside the flight will be bad or the baggage will be coming very late on to the belts . . My recent flight is on 25th May 2018 which got delayed due to technical problem. They made us to wait inside the flight for 2 hours and every 20 mins they keep announcing that the flight will be ready in next 20 mins. SpiceJet has arranged for refreshments as the flight got delayed and they served roasted Peanuts which are going to get expired end of this month and they taste very bad. When informed to the flight attendants about the issue, they responded very aggressively saying that they don't do it intentionally.
I feel fine with Spice Jet travelling but the fare cost for emergency trip it's too costly as of my knowledge also don't have any discount facilities. If providing good discount then it's helps to selecting flight travel while regular journey other then emergency travel period Regards ,. Jogendra Kumar Palo
HolidayIQ brings to you the complete guide on how to travel from Chennai to Visakhapatnam the best way. Chennai to Visakhapatnam is a scenic route spread across a distance of 612 km. Visakhapatnam is accessible from Chennai by roadways and railways. Most preferred way of transport from Chennai to Visakhapatnam is by train, a journey of around 12 hours, but can stretch to 18 hours depending on train type.By BusLot of buses operate on this route at various price ranges making it very convenient for travellers. Different type of buses operate on this route like A/C Sleeper (2+1), Non A/C Sleeper, Volvo A/C Multi-Axle Semisleeper, Volvo A/C Multi-Axle Semisleeper. APR Travels, TNSTC, AVK Travels are the major operators of Chennai to Visakhapatnam route. With HolidayIQ book bus tickets from Chennai to Visakhapatnam & also explore the availability of buses. Plenty of government and private buses travel between Chennai and Visakhapatnam. On an average, Chennai to Visakhapatnam travel time is 12 hours.By TrainFind complete information about Chennai to Visakhapatnam train status, schedule, train timetable and train availability. Board train from Chennai to Visakhapatnam, a journey of about 12 hours. Visakhapatnam Junction is the nearest railway station. It is about 2 kms from Visakhapatnam. The places covered between Chennai and Visakhapatnam are Gudur Junction (138 kms), Ongole (292 kms), Eluru (490 kms), Samalkot Junction (630 kms), Narasingapalli (731 kms), Duvvada (763 kms)By CarIf you wish to travel from Chennai to Visakhapatnam by road instead, find the complete guide about taxis from Chennai to Visakhapatnam. Take a car or hire a taxi from Chennai to Visakhapatnam. The cost of cab ranges from INR 5 per kilometer, depending upon the type of car. Additionally, you have to pay toll tax. Suitable for families travelling with kids and groups.By FlightFind flights from Chennai to Visakhapatnam, explore the availability and Book Flights tickets from Chennai to Visakhapatnam. A number of flights fly directly between Chennai to Visakhapatnam. Several cab and taxi services are available outside the airport to travel from airport to other parts of Visakhapatnam. Vishakapatnam airport is the nearest airport near Visakhapatnam. It is about 9 kms from Vishakapatnam airport to Visakhapatnam.