The indigo management showed utter disregard and closed the counters and didnít allow us to board the flight. We reached the airport on time. There were around 8 people who could not board the flight due to mismanagement. Some people were shouting that the management sold the tickets in black. We were later asked to consider othe options and check with reservations. They said next flights will be 8000 plus or13k plus . Later when raising our voices and shouting at them, the management rerouted us via Delhi and Mumbai to Indore at no extra cost. But 6 hours got wasted. I was supposed to reach Indore at 6:300 but reached at 12:30
We were 2 Traveller and we have checked in 30 kg luggage. Rest material were asked to remove from check in baggage and forced us to carry the same as hand baggage . . Even they did not consider 31 kg with 3 kg hand carry. Other flights normally adjust hand carry luggage capacity with check in luggage .
I nearly missed my flight because I had assumed my flight was to depart at 18 30 instead of 18 05 from Hyderabad. I know it was a mistake from my end to not verify the flight timings but it would have been helpful if you guys sent a message on the day of travel detailing the flight timing and gate no. And so and so.
Improve Check-in process to avoid long run queue lines introduce any alternate method for fastest check-in process and people who are suffering with back pain/ above middle age people who are crossing 50 years cannot stay 15 - 20 minutes in the queue lines because of calcium deficiency. Please suggest to GMR International Air Posts Ltd authority to invent any new methodology.
Indore is located at a distance of 791 km from Hyderabad. Indore is well-connected to Hyderabad by road, rail and air. However, the best way to reach Indore from Hyderabad is by air. There are few direct flights from Hyderabad to Indore, and the journey takes a little less than 2 hours. While SpiceJet provides direct flights to Indore, Indigo, Air India, Jet Lite and Jet Airways are some of the airlines that provide conecting flights to Indore from Hyderabad.