My flight got delayed and we came to know after reaching the Airport although the Airline knew that the flight is getting delayed they never informed us. Due to this we missed our connecting flight and the SpiceJet said that since you have booked through MakemyTrip they cannot help had I booked through their our site they would be able to do something. I guess, will have to be careful when buying tickets using third party.
For the first time in my life travelling with my infant twins the most horrible experience. The co pilot didn't turn up for a 2 hours and indigo made us seat for nothing . . On top of it pilot opened up cockpit to keep passengers busy inviting them inside making it extremely risky and clostrophobic for peole
Web check in process is very easy to us we are travelling first time by flight. Each and every minute announcement by airport authorities so get easier to reach and make my trip msg for all details and reminder gate number and other information
I was unnecessary charged for my laptop bag just because my main checked baggage was 1kg more. The staff was not listening to me and not at all accommodating. They made a scene for 1/2 he in front of the public and humiliated me. For such a small issue your airline is paying them so much salary ??? Which is more important ??? 1 kg excess or your employees time spent effectively ??? Please issue a refund! My Mobile number is: 9829083089. I have an audio recording of the whole conversation.
It was worst experience with SpiceJet that I came across today. I had booked SpiceJet SJ341 from Hyderabad to Jaipur for 03-Apr-2018 05:45 AM in 22 days advance. Last night I came to know that flight will be delayed by 2h and 25 minutes and new timing will be 08:10 AM. I had checked on SpiceJet website and its also showing new timing as 08:10 AM. To confirm I called SpiceJet customer care and got the same information from them and all our conversation recording is saved on my Mobile. When I reached the airport at 7 AM they told that flight is already departed at right time I. E. 05:45 AM, It is pre-pond. I surprised how can they pre-pond without informing the passengers and SpiceJet executives are not ready to listen to me. I forward the recording and after listening to the same they agree that this is their mistake and some communication gap. After 1 hour they arranged ticket with AirAsia flight and my parent reached Jaipur. I am not expecting this kind of service from SpiceJet.
Jaipur is located at a distance of 1390 km from Hyderabad. Jaipur, the ‘Pink City’, is well-connected Hyderabad by air, rail and road. However, the best way to reach Jaipur from Hyderabad is by air. Direct flights from Hyderabad to Jaipur take close to 2 hours.