Horrific experience, high incompetence shown by jet airways staff, the flight was scheduled to leave ta 2:35 pm, but it left 12 hrs before that, there was no communication from Jet, when checked with them, they went on the offensive and said theyhave messaged and mailed the change in itinerary, which I never received, they didn’t have the courtesy to give a call and inform me about the changes, I waas travelling from a different to take my flight, when I made them aware of what they have done, they offered me a refund or a flight to Mumbai, I was suppose to be travelling to Pune, I said that I will require a cab or a mode of commute from Mumbai to Pune, and it is your responsibility to provide that. The response was Jet to either the take the flight to Mumbai or leave it . My way or the highway . Never going to travel with them, I almost missed my office the next day, have to take a cab from Mumbai to Pune for which I have to pay
The flight was delayed by 10 minutes and we received a SMS from airline which is appreciated. The food is always the same on all flights and for any time of travel (morning, evening, night). This needs to change.
The flight was comfortable from Indore to Pune. In flight entertainment - Jet Screen was available during this flight which kept me engaged. Indore Airport now has many food joints now which are recently opened like Sub Way, South Indian, Chinese food outlets. Jet Airways flight was on time and the in flight announcements was very clear to me. Bag handling was also very good.
Unfortunately after tyres of an Indigo flight (6E 7117) from Tirupati to Hyderabad burst on landing, our flight was diverted to Chennai, as intimated by the pilot that the Indigo aircraft got stuck on the runway, The pilot advised passengers to be calm and remain seated and assured us and provided proper assistance. Some of the passengers behaved rudely with the crew members. However, I appreciate all the crew members as they tried their level best and served properly . . I appreciate specially 'Girl power' and their spirit, thanks to the lady Officer of Chennai Airport and the ground staff for their attention, support, guidance and even provided me ticket Hyderabad to Pune without any charge as I missed the scheduled flight It is needless to mentioned that the disruption in operations was continued all through the day. I suffered a lot. Some co- travellers behaved rudely but majority of travellers like me understand the situation beyond control of anyone. After all there was an accident.
Pune is located at a distance of 585 km from Indore. Pune is well-connected by air, rail and road. However, the best way to reach Pune from Indore is by road. The travel time from Indore to Pune is about 9 hours and 30 minutes. The places covered during the journey are Indore – 23 km -> Mhow – 149 km -> Palasner – 82 km -> Dhule – 52 km -> Malegaon – 50 km -> Manmad – 47 km -> Kopargaon – 50 km -> Sangamner – 66 km -> Narayangaon – 65 km -> Pimpri– 16 km -> Pune. Petrol pumps run by IOC and BPCL can be found at regular intervals all along the route.