I went to Kerala with family my entire booking was from make my trip I really enjoyed but while retiring from Kochi airport to Ahmedabad in go air they damage my luggage and have not got good response from go air crew.
Being a frequent traveller in all airlines I personally experience the best service in all aspects. I My travel on 8-8-2018, 6E667 from Ahmedabad to Cochin was my first worst experience ever. I often travel in all Airlines GoAir, Spicejet & they do provide us with either complimentary or paid meals regardless of the flight duration. I was disappointed with 6E667 as their was no option of either paid meals or complimentary specially for a 2hour afternoon flight. Just because your flight rates are cheap that doesn't give you a reason for not providing meals to your passengers. Today all airlines provide cheap flight rates with the option of paid meals. I am sure that our passengers are not so poor that they can't afford paid meals. Kindly improvise.
During travel there was proper guidance and support from the staff. Punctual was maintained both the times, at arrival and at departure. We had one stop flight and we spent one hour at Mumbai Airport and the SpiceJet staff guided us safely on-board and also headed safely to another flight. We were happy and appreciated their support.