Mumbai To Nagpur

It was one of my bad experiences travelling with jet . . To start with, on our boarding pass it was mentioned that we have to board flight from gate 51 (as per the boarding pass) . Which got changed to gate #52 without any prior information. My original flight was scheduled at 7. 40, I was informed it's delayed by 30 min. However after security checks and boarding the flight we waited till 9. 15 before the flight took off for Nagpur. After reaching Nagpur, we were informed in flight, that our baggage will be on belt 3 (In Nagpur). Even that got changed to belt #4 .

I like the flight condition probably it was new one. Flying went smoothly. Weather was good so less turbulence. Food was great too Disappointed with time as it was 1. 2 hrs late.

The crew was very slow in serving . . Moreover least bothered about anyone calling for assistance. Infact they not even looked at the calling buttons of quite a few passengers. Very insensitive approach . Moreover, many passengers who had precooked their meals were not even asked, forget about serving them. Literally they had to ask for it in the end. The worst ever in-flight service I ever came across

My questions to Airlines . . 1 How did the airline miss the meal (as paid for on the ticket) for your passenger, and when did a “We sorry apology” become sufficient to accommodate passenger on more than an 8 hour flight …with other passengers enjoying their meals 2 How is possible that tickets are Changed, without notifying me? Who changed the tickets on be-half of owner? Why aren’t there an audit trail of any changes, as your check-in personnel couldn’t answer me 3 How did the airline manage to accommodate them, after we were told that the tickets are changed? Does this mean they going to experience the same treatment, whenever the interconnect in other countries ?.

Flight was in bad condition, it was stinking and washroom was so dirty that no one could stand also properly . Food what they provide it was just a name sake . Better stop providing that too, its Worst worst food ever any airline do provide on board and it is of very bad quality We people do not give that type of food to beggars or street people also, all this was half baked and packed food Better learn form Air India, Vistara (airlines which can be proudly said of Indian carrier airlines) what great quality of whole meal/breakfast they provide in spite of being cheaper tickets provided to citizens of India Better say jet airways, not to provide any meals and learn form indigo, on chargeable basis also they serve good quality products on board