Hyphen Ujjwal Premier, Jaipur
6 D Villa,Staion Road, Khasa Kothi, Jaipur, Rajasthan 302001
Phone Number 0-141-4510000 www.hyphenhotels.com
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This was my 2nd visit and I have chosen this hotel as it is near to railway station and my concerned work area. Last time I came across a lizard in my room and on complaining my room was changed but again there was a small lizard of which I did not complain again as she was too small but when I told the manager about this then he offered me a free dinner to compensate this inconvenience and I should not put any negative feedback on any hotels reviewing sites. I agreed as it was a petty issue but as I stayed on for next 3 more days I experienced more problems from staff side like the person RAHUL did not wake me up at the told time and I missed my business meeting which made me stay for 2 more days causing me financial loss and yet again, no one cared. However, being human I let it all be forgotten and still gave them good reviews hoping for better services in next visit as I travel to Jaipur every month This time when I checked in room and when taking key from front desk person told RAHUL not to disturb me and gi=ive me a nice peaceful room as I needed a peaceful sleep due to a hectic journey. Such a room was given where AC was so placed that its remote not working and flow of air was direct to my bed. The mechanic who was sent AFTER MY COMPLAIN that too in the evening, said upon checking that it's swing and direction flow can not be changed as there is some problem in AC and then left. I suffered from headache full day and night. No one cared to change room even after seeing my sufferings even when I asked for it And again, a lizard appeared in the room but went behind the bed when I stood up. I was so sleepy that I did not cared much and went back to sleep. On getting up I went to reception and asked for manager but was told he is on leave. My cab was on door and the call from the driver made me leave hotel I asked for Wi-Fi password twice at time of check-in and I was told by front office person RAHUL that I will get it on my Mobile number but I did not get it till the next day of checkout WORST was this that I placed DO NOT DISTURB ( DND at night before going to sleep as I take medicine and then sleep each night BUT, still after seeing DND I was woken up and that too, at 2. 30 AM of night for a wrong food delivery. Worst is the staff PRABHAT who disturbed me did not feel sorry for it. He was rude. In all hotels it is a rule that if the DND BUTTON IS ON then the service staff should ask at reception before ringing door bell to disturb the guest and this was not at all taken care of. Videos of my interaction with waiter and the front office persons can be seen on youtube as there is no option of posting videos here. Also, at the time of video making when the person became aware of recording then his voice went low as compared to previous time when he was deliberatey rude. VIDEO LINK 1-. Be/zcFqMwV2GKo. VIDEO LINK 2-. Be/kOgwnPF3zoU. VIDEO LINK 3-. Be/JV-tbmcGWz4. HYPHEN GROUP running the UJJWAL PREMIER Hotel in Jaipur is totally unprofessional in appointing such mediocre staff. I personally feel that to save money they do not care for providing training in any way and keep untrained non-hotel background people to save money however, they forget that one untrained person can cause a lot of guests loss in long term Overall, it was the worst experience of my hotel stay at Hyphen Jewel PREMIER and management does not care to even be concerned for it. Never ever going to stay here again in life. Avoid it even if you get it for free .
Hyphen Ujjwal Premier is ranked #618 among the 1928 hotels in Jaipur with an average rating of 5.8 out of 7. On HolidayIQ, it has a total of 54 photos, 241 text reviews and 6 video reviews. it is rated top for its Destination, Food & Drink and Room. It was also named winner of the Better Holiday Awards in 2017 under Great Location.
The online booking price of the hotel ranges between Rs 3,200 to Rs 3,500 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Single (46%) and Family (24%) are the most common type of travellers that like to stay here. 51% of guests enjoy the hotel's natural surroundings, whereas 31% have rated the ambience as relaxed.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.
Due to the close proximity, it is considered as one of the best stay option. Jangleshwar Ji Temple (1 Km), Shaheed Smarak (1 Km), Panchmukhi Hanumanji Temple (2 Kms), Madho Behariji Temple (2 Kms) and Ridhi Sidhi Pol (2 Kms) are some of the popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.
Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and AC. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
HolidayIQ Reviewer Akash Aggarwal adds, “City Palace, a beautiful palace in the city of Jaipur, is surrounded by large walls on all sides. It also houses audience halls, pavilions and many oth Read More
HolidayIQ Reviewer Ashish Bhargava adds, “Awesome place with beautiful attractions. Jaipur, also known as the Pink City is one of the most scenic places to visit in India. Many places like Jantar Mantar, Aamer Read More
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