ITC Grand Central , Mumbai

Ranked 20 of 2455 hotels in Mumbai

287, Dr Baba Saheb Ambedkar Rd, Parel, Mumbai, Maharashtra 400012

Phone Number www.itcwelcomgroup.in

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  • ITC Grand Central  - Court Yard with Porch
    Court Yard with Porch
  • ITC Grand Central  - Lobby
    Lobby
  • ITC Grand Central  - Execuitve Club Room
    Execuitve Club Room
  • ITC Grand Central  - Restaurant
    Restaurant
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  • ITC Grand Central  - View of the room
    View of the room Suryansh Haria
  • ITC Grand Central  - Bedroom of the hotel
    Bedroom of the hotel Divya K
  • ITC Grand Central  - Breakfast served
    Breakfast served Nihal Shaikh
  • ITC Grand Central  - Breakfast served
    Breakfast served Nihal Shaikh
  • ITC Grand Central  - Breakfast served
    Breakfast served Nihal Shaikh
  • ITC Grand Central  -
    Srinjoy sengupta
  • ITC Grand Central  -
    Srinjoy sengupta
  • ITC Grand Central  -
    Srinjoy sengupta
  • ITC Grand Central  -
    Srinjoy sengupta
  • ITC Grand Central  -
    Srinjoy sengupta
  • ITC Grand Central  -
    Vijay kumar
  • ITC Grand Central  - View of the room
    View of the room Suryansh Haria
  • ITC Grand Central  - Bedroom of the hotel
    Bedroom of the hotel Divya K
  • ITC Grand Central  - Breakfast served
    Breakfast served Nihal Shaikh
  • ITC Grand Central  - Breakfast served
    Breakfast served Nihal Shaikh
  • ITC Grand Central  - Breakfast served
    Breakfast served Nihal Shaikh
  • ITC Grand Central  -
    Srinjoy sengupta
  • ITC Grand Central  -
    Srinjoy sengupta
  • ITC Grand Central  -
    Srinjoy sengupta
  • ITC Grand Central  -
    Srinjoy sengupta
  • ITC Grand Central  -
    Srinjoy sengupta
  • ITC Grand Central  -
    Vijay kumar

Best rates for your stay

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Reviews summary (214)

Best time to travel

Preferred with

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Experience Scale

Average rating

Front Office
4.4 /5
Service
4.4 /5
Room
4.4 /5
Food & Drink
4.4 /5
Destination
4.4 /5
Location
4.3 /5
Appearance
4.4 /5
Activities
4 /5

Video Reviews (7)

Srikanth Kesavarapu

Bangalore
36 Reviews | 67096 Readers

"Awesome hotel in Lower Parel, M..."

01:39
Overall Rating
7.0 /7
  • 258

Yash jain

 
3 Reviews

"Luxurious lobby"

01:00
Overall Rating
7.0 /7
  • 225

KAPIL LAKHWARA

 
8 Reviews | 4 Readers

"Executive Room - Excellent room..."

02:03
Overall Rating
7.0 /7
  • 250

Babitaporwal

 
5 Reviews

"Amazing lobby"

01:11
Overall Rating
7.0 /7
  • 228

Yash Porwal

Mumbai
5 Reviews

"Amazing dinner"

00:25
Overall Rating
7.0 /7
  • 208

Shreyas

 
6 Reviews | 1 Reader

"Workout place"

00:41
Overall Rating
7.0 /7
  • 227

Guest Reviews


44 Reviews | 310 Readers

Ideal Choice

5.6/7

ITC Grand Central is very well situated in the city center . It is very well connected with the city and it is the ideal hotel to stay . The rooms are spacious have city side view and are luxurious . It is an amazing hotel to stay and spend time . Also a great choice to hold conferences

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Mumbai
9 Reviews | 21 Readers

Beautiful hotel

6.0/7

I regularly stay at the ITC Grand Central. Decided to write a review now post my last stay on 11th Aug. The staff is very helpful and sweet. The hospitality is great. The services are impeccable. I always have a wonderful stay experience at ITC. The Tower rooms are fantastic. The food is absolutely delicious at Hornby's Pavilion. Our special thanks to Fabian & Aniruddha at Hornby's - they are very helpful and friendly and provide exceptional service; Sima, Gaurav, Chelsea, Assumption, Sequoia from the front desk are very helpful and welcoming and provide great service I always have a wonderful stay here, the service is impeccable.

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Bangalore
4 Reviews | 17 Readers

Appearance of the hotel is excellent as it is a seven star hotel

6.4/7

I accommodated this hotel in the month of September in Mumbai and it was a business trip. As a destination it was very good city. Location of the hotel was good. Appearance of the hotel is excellent as it is a seven star hotel. Reception service was very good but I had a delay in the check in service. And I had an issue with the access card. Hotel service is excellent. Room was very good since I had a problem with the rest room. Food was excellent. An activity like spa was available and was excellent. Overall a good experience in this hotel.

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1 Review | 17 Readers

The food quality was so nice

5.6/7

I had visited this hotel in December it was my business trip with my colleagues the overall stay in this hotel was good. The hotel was located nearby the airport and the environment was too super. The hotel building was very brand new and the service was done on time the staff were very co-operative. All amenities were provided in the room in working condition and about the food quality it was so nice they provided complimentary breakfast. I use the activity in the hotel and free WiFi was available in the room.

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Mumbai
1 Review | 1 Reader

One of the best 5 star hotel so far

6.6/7

Can't explain the greetings from the staff when I entered . Food is excellent, their service and cleanliness all over the hotel. The roof view and the interior just amazing. Like the way everyone was doing their job perfectly. Definitely one of the hotels i'd love to visit again and again .

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erode
2 Reviews

Overall experience was good

5.5/7

The hotel was located in the city. I had visited this hotel with my family. The overall experience of the hotel was very good. I was satisfied with this hotel stay. The check in and check out was done on time at the hotel. There was no suggestion for this hotel. I would like to recommend this hotel to upcoming travellers.

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Goa
1 Review | 1 Reader

Overall service was good

1.4/7

Last month during August I had made my visit. Overall stay of mine in this hotel was average. No good facilities were provided to me in this hotel. Officially I had made my visit therefore I did not notice the activities in this hotel. Rooms were average at condition. Staff were average too. All facilities in the hotel were provided but no WiFi provided.

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Bangalore
1 Review

Food was good in the hotel

7.0/7

The location of the hotel was awesome. The appearance of the hotel was very nice. Everything was superb in the hotel. The activities were not available in the hotel. The room provided by the hotel was neat and clean. All amenities were available in the room. The food was good in the hotel. I would not suggest anything to this hotel.

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Excellent stay

7.0/7

Excellent. Very good ambience. Excellent services. Food is superb. Value for money. Worth staying. Very good property. We always prefer this hotel. Location is very convenient. Easily accessible. Nice view. Good rooms. Good service. Housekeeping is also good.

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1 Review | 4 Readers

Comfortable stay

5.7/7

Stay was comfortable, property is good, rooms are smaller and air conditioning is okay types. Staff is cooperative, very centrally located, all other amenities are fantastic, rooms have a nice elegant furniture, beds are very comfortable.

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Overview

ITC Grand Central is ranked #20 among the 2455 hotels in Mumbai with an average rating of 6.0 out of 7. It is one of the 33, 5-star in Mumbai. It is part of the "ITC Hotels Ltd" chain of hotels in India. On HolidayIQ, it has a total of 53 photos, 214 text reviews and 7 video reviews. it is rated top for its Service, Appearance and Destination. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 9,200 to Rs 13,900 per night. The hotel offer 242 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Single (35%) and Couple (28%) are the most common type of travellers that like to stay here. 43% of guests enjoy the hotel's colorful local culture, whereas 23% have rated the ambience as scenic nature.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.

ITC Grand Central is located at Lalbagh which is approximately 2 Kms from Mumbai CST railway station . Due to the close proximity, it is considered as one of the best stay option. National Gallery Of Modern Art (1 Km), Jehangir Art Gallery (1 Km), David Sassoon Library & Reading Room (1 Km), Lal Bahadur Shastri Statue (1 Km) and Keneseth Eliyahoo Synagogue (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.

Other amenities include Restaurant, Laundry Services, Doctor On Call, Room Service and AC. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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