ITC Hotel Kakatiya Sheraton & Towers, Hyderabad

Ranked 9 of 1820 hotels in Hyderabad

6 -3 -1187, Begumpet, Hyderabad, Telangana 500016

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Reviews summary (135)

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Average rating

Front Office
4.1 /5
4.2 /5
4.3 /5
Food & Drink
4.3 /5
4.4 /5
4.4 /5
4.4 /5
4 /5

Reviews (135)

8 Reviews | 103 Readers

62 Reviews | 1108 Readers

Amazing hotel with outstanding services!


As part of my business trip to Hyderabad, I stayed at ITC Kakatiya It's one of the best 5-star hotel of India! In fact ITC hotels are class apart I took dinner at the Dakshin restaurant at Lobby level. My room on 11th floor was facing garden with green lawn and birds, keeping the mood intact throughout the stay Services are outstanding and they took care of all my requests promptly. Be my preferred choice for my future visits to Hyderabad!

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10 Reviews | 102 Readers

Good property but a few bad experiences


The property is good and rooms nice but the service is slow. We called for a shoe shine and shoe mit which came after 45 minutes. Found a cockroach near the mini bar where the kettle is kept. Its kind of a turn off coming from an ITC property which is otherwise fantastic.

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Great place


Had been visiting on work and service has been very good. I would definitely recommend this hotel for stay. The food, ambience is great. They room services are good and promptly response. The staff are very polite. The hotel as a good gym, swimming pool.

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18 Reviews | 24 Readers

3 Reviews

4 Reviews | 1 Reader

Very Good


Among most of the Business hotels ITC Hotels are one of the best, ITC Kakatiya located at centre of city the rooms, their excellent service, hospitality, food. The breakfast here is awesome. All this makes you feel like you need to visit this place again.

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2 Reviews | 1 Reader

Great stay


From My check in to check out the whole experience was great. I was greeted by one of the attended called cheshta. I never got a chance to think that the check in counter was busy and after that I have given a company till room and all the amenities has been explained. The room view was really great and the breakfast as well. The room interior is as good as it should be and what some one can think ITC should give. Each and everything was well planned and take care. I will definitely will come back soon for my next business trip and stay here only.

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7 Reviews | 7 Readers

Top Reviews

5 Reviews | 272 Readers

A very comfortable hotel situated in a nice place

Posted 5 Feb, 2015

The purpose of my visit to this hotel is I needed a quiet, comfortable place to stay as it just a 24 hours business trip. The overall experience was excellent and I will definitely choose the same property when I return Sadly as my stay was only 24 hrs, There was not enough time to enjoy the facilities like the swimming pool. However I could see it from my window and it looked really nice and in a great setting. The bed was very comfortable with a hard matter, which allowed me to sleep well despite the considerable time difference. The television was a modern flat-screen model with a large selection of both English and Hindi language channels All staff encountered were very friendly and helpful in particular the Concierge Department which arranged for someone to go out and buy a box of 200 Cigarettes for me. Normally I'd go out and buy them myself from the duty-free shop at the Airport but the company I Work for does not permit us to do so! They cost me 2000 rupees and they arrived within an hour. The room was spotless but sadly there were no coffee sachets and only 1 bottle of water in the room During this trip I Had room service, (excellent by the way) but on a previous stay I Went to a local restaurant 10 min walk from hotel situated in a small arcade. Excellent food and value for money The only thing which I Would do differently is when going out from the hotel by rickshaw is to take a map showing the location of the hotel. As if you are on the other side of town, its not guarantee that the rickshaw driver will know the hotel, and they often don't speak English.

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67 Reviews | 139338 Readers

Staff provided some sort of hotel and room orienta

Posted 22 Aug, 2013

In one line, this hotel lived upto every expectation that we had from a ITC hotel. We had asked for an early check in and the entire check in process did not take more than 5 minutes. Everything was ready by the time we reached the reception. All we had to do was give our id proof and sign the form. However would have loved if the staff provided some sort of hotel and room orientation.The lobby is grand and opulent and very tastefully done.The base category room, which is the executive room is spacious and has all amenities that any 5 star hotel has. We had a lovely view from our room which was on the higher floors. Our room overlooked the garden and the road in front. For ladies travelling alone, this hotel has a Eva wing whose access is controlled. Room service is efficient and quick. Every call for room service was answered within 2 rings and room service never took more than 5 minutes. Prompt and efficient. What we loved is the breakfast buffet. They have a huge spread covering continental, Chinese, South Indian, North Indian, cereals, cold cuts, six types of juice and cold coffee and sweets. Do try their continental. Its awesome. However would not recommend their the Chinese in their coffee shop. There is enough scope for improvement there. The staff at the coffee shop were attentive and helpful. Would like to appreciate their effort in engaging my 3 year old kid while we had breakfast and dinner.This hotel, like the other ITC hotels, has a kid\'s pool but no kid\'s play room. Being a business hotel, we did not expect it but it would be good if ITC hotels start a kid\'s play room in their hotels. Wherever possible, we choose ITC over other 5 stars because its a Leed Platinum Certified hotel which means the hotel ensures our stay does not create any negative impact on the environment. One of the reasons why we love this chain. Overall a satisfying experience and would definitely recommend and would stay here again whenever we go to Hyderabad

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14 Reviews | 2163 Readers

Grand One in Hyderabad

Posted 17 Nov, 2015

Amazing Hotel, I had great fun staying for one night in this hotel for a business purpose. I love to stay in ITC hotels and this was most memorable stay I ever experienced. Clean and spacious rooms, very comfortable beds with good interiors I have ever seen. Food is very tasty, caring of servicing people is good and helpful. The food system and drink arrangement was good. Everything from first to last was perfect. Room service is good. Everything is superb and I enjoyed the stay. The aroma was refreshing. The main area, the cuisine everything is decently maintained.

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1 Review | 76 Readers

Nice experience in Hyderabad

Posted 30 Oct, 2015

Very nice being here, enjoyed myself. The ambience which was provided here is as excellent as any other hotels. The atmosphere is very pleasing, natural and I like the way the trees are arranged. One my best days in my life which I would not forget these days.

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1 Review

The food price was reasonable

Posted 2 Feb, 2016

The hotel was located near to the city. The ambiance at the hotel was clean and tidy. The interior and exterior of the hotel was well maintained. The staffs at the hotel were friendly and polite. The check in and checkout procedure was done on time. The room which they allocated to me was comfortable and well maintained. The amenities in the room were functioning well. The view from window was very nice. The room was so cosy. The food quality was very good and the price was reasonable. The hotel served only vegetarian food. The indoor and outdoor activity was not arranged by the hotel. The overall experience at the hotel was very memorable and value for money. I would like to visit this hotel again. I would like to recommend this hotel for other travellers.

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ITC Hotel Kakatiya Sheraton & Towers is ranked #9 among the 1820 hotels in Hyderabad with an average rating of 6.0 out of 7. It is one of the 22, 5-star in Hyderabad. It is part of the "ITC Hotels Ltd" chain of hotels in India. On HolidayIQ, it has a total of 82 photos, 135 text reviews and 2 video reviews. it is rated top for its Location, Appearance and Destination. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 10,400 to Rs 12,300 per night. The hotel offer 188 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Single (45%) and Group (22%) are the most common type of travellers that like to stay here. 66% of guests enjoy the hotel's colorful local culture, whereas 13% have rated the ambience as relaxed.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.

ITC Hotel Kakatiya Sheraton & Towers is located at Begumpet which is approximately 1 Km from Hyderabad Deccan Nampally railway station . Due to the close proximity, it is considered as one of the best stay option. Horticultural Museum (1 Km), Hyderabad Public Gardens (1 Km), Public Gardens (Bagh-e-aam) (1 Km), Birla Planetarium (1 Km) and BM Birla Science Centre and Archaeological Museum (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.

Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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