I stayed in Ilbert Manor, Mussoorie with my family and friends for 3 nights/4 days during May 2017. I'll try to write a fair and honest review based on my experience in this hotel A quick summary:. * Location: 4. 5/7 * View/surroundings: 4 * Rooms: 2 * Internet connectivity: 1 * Food: 4 * Service: 2/7 * Overall: 3/7 (avoid if you can) Detailed review:. The hotel is located at about 1+ kilometer away from Gandhi junction (Mall Road) in Mussoorie, which is a plus point. Moreover, the hotel does provide a shuttle service for pick and drop (which is a small car that can seat 3 adults and a child in addition to a driver). So the size of the "shuttle" makes it unviable to utilize it if you are in a larger group The view/surroundings are also decent but not great. A major eyesore is the Mussoorie Municipal Corporation's massive garbage dump which is clearly visible (and sometimes smellable) from the balconies Rooms are where this hotel loses its credibility completely. The level of cleanliness fails to cut the mark, mainly due to the wooden ceiling that continuously sheds small chips of wood and ash, that fall all over the floor and bed while you are awake or asleep. I checked this with other guests across multiple rooms and confirmed they too had this issue. Table fans that are wall mounted are your only help if you feel hot during your stay (which does happen when you land there in peak summers). Faucets in bathrooms are of decent quality but during my first night there a leaky faucet caused the entire toilet to be covered with water Don't depend on the internet connectivity here, since it is quite shaky and slow. Web pages sometimes take minutes to load, depending on the number of guests staying Food is decent. The restaurant offers buffet breakfast and dinner and in-room service. The food tasted well, didn't cause any health issues and had decent variety of north & south Indian and a couple of oriental dishes as well Service is again where the restaurant falters big time. The staff members are locals who are not trained for the hospitality industry. For instance, when the Internet connectivity was broken, I was forced to call the reception 4 times for them to even acknowledge the issue. And they never called me back even once, not even after they resolved the issue Overall, I am going for a rating of 2 out of 5 for this place. I am hoping that my review is sufficiently detailed for the hotel management to learn from and to improve.
The hotel was not good but it was good for official purpose. The appearance of the hotel was ok. The amenities at the room were in fine condition. The Wi-Fi facility was not there at the hotel. The staffs at the hotel were not responding to our request. The check in and checkout process was ok. The food facility was not there at the hotel.
Ilbert Manor is one of the good hotels at Mussoorie. Impressive and traditional set-up. Food is good and staff is very courteous All rooms are good and provide excellent view. Located in the mid of the city but approach is a bit difficult. However, the hotel is very prompt in pick-up and drop All in all, it was a comfortable stay.
Located next to the mall road, the hotel offers a convenient pick and drop at the Mall in a cute Wagon are. The decor is very colonial and the rooms and washrooms are maintained. The view from the open air seating space is breathtaking. Old time staff, very cultured and committed to provide a personalized experience to the guests. Spotted a walnut tree. I had never seen one before :) Thank you, all the people who worked hard on the property and made our holiday so special!
We went on a family trip to Mussoorie. We booked the hotel on phone and it was easily done. We reached by road and got a very warm welcome. The room had a fantastic view of mountains and tress, with wooden floors and all that British look. The food was very good. The only issue was that it is located down on the slope, but they provide you with cab at all times in the day, so that too was a rather enjoyable experience.
We went for a trip to Mussoorie and found this heritage property through a reference. Happy to say that it was an excellent decision to stay at the property. The property is an old British estate which has been restored to beauty and reflects a lot of character. The staff was very warm and went out of their way to make our stay comfortable. We overall had a memorable stay at the property.
I am really in short of words for this excellent place I have been. It was one of the best experience of my travelling for a holiday and the manager and people were like family and friends in no time. The location was just superb. The food was awesome. And the location was excellent again. Hope people going to Mussoorie should go there for all purpose of holiday. Pyare Ji was a very good host. I really had a fantastic time of my life. Now this is all for a romantic holiday you need. I would really recommend people to visit the place once in their life span.
Went there in May this year. A very well maintained property. Good surroundings. Away from the crowd. For those who want a peaceful environment, it's a good option. The shuttle service is good. The hotel has mind blowing and excellent on service, the entire staff is very much concerned to make your stay comfortable and very prompt in helping you. Great hotel has the greatest view, enjoyed there a lot, the management was the best. The food was amazing, enjoyed the trip and a great place to visit. Definitely a recommendable place.
I went there with friends for relaxing and I must say that this place was for those who want to take a break from their routine and get energized. Nice place, helpful staff, beautiful surroundings and approachable place. Economic place to stay.
Royal stay with good comfort. Outlook is fabulous had a heritage bungalow with elegant ambience. THe food was good. The staff were great. Fabulous reception and furniture. Good parking space was provided. Great library.
Ilbert Manor is ranked #49 among the 495 hotels in Mussoorie with an average rating of 5.7 out of 7. It is one of the 8, 4-star Heritage Hotels in Mussoorie. On HolidayIQ, it has a total of 13 photos and 29 text reviews. it is rated top for its Appearance, Destination and Room.
The online booking price of the hotel ranges between Rs 8,600 to Rs 10,900 per night. The hotel offer 14 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (52%) and Couple (30%) are the most common type of travellers that like to stay here. 63% of guests enjoy the hotel's relaxed environment, whereas 19% have rated the ambience as relaxing.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.
Library Bazaar (1 Km), Christ Church (1 Km), Camel's Back Road (1 Km), Gun Hill (1 Km) and The Mall (2 Kms) are some of the popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.
Other amenities include Laundry Services, Restaurant and Doctor On Call. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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