Kluneys Mystique Ville Hotel, Ooty
Ranked 40 of 746 hotels in Ooty
Near Kalhatti Waterfalls, Seegur Ghat Road, Kalhatti P.O, Tamil Nadu 640005
Phone Number +91-423-2252050 www.kluneymanor.com
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Hey guys, I visited this hotel for 3N and let me tell you that the hotel will is the best It has amazing views of the hills Please book much in advance to avoid last minute price hike Also book in advance to avoid last minute rush. The overall experience was superb. I would recommend everybody
Hotel is located just next to the water falls, even you can hear the sound of falls from hotel in nights Surrounded with nature, with small game room etc, small hotel with limited rooms but with okay level service Main disadvantage is, difficult to locate and cannot be relied on Google map But value for money and one can relax, without bustling of the city.
I stayed in the hotel with my friends on relaxation trip. Overall experience in the hotel was good. The best thing in the hotel was the room. The hotel is located in a convenient location and was easy to find the hotel. Surroundings of the hotel was good with shopping malls and temple near to the hotel. The appearance of the hotel was good. Staff service in the hotel was good, helpful and quick in service. The rooms were spacious and well maintained with amenities like TV and the geyser in working condition, the rooms have valley view. Taste of food was good with veg and non-veg, food menu and pricing of food was high with a limited menu. There was no delay while check-in and check-out. There are no activities and sightseeing trip in the hotel. It was value for money paid and recommendable to other travellers. It was a nice place to relax and they should improve the menu on the food.
Travel is nothing new to my husband and me but this one was of course an outstanding tour. On our bike from Bangalore to Ooty, Couple of our friends & the icing on the cake - our stay at one of the best places " Kluney manor, Mystique Hotel". Located in Kalahatty, Mystique Ville is truly beautiful. The place is a heaven on earth outside the city of Ooty with no noise and pollution. A calm peacful stay. Away from the hustle bustle of the city, exactly the kind of stay you'd prefer when you're in the Nilgiris. Rooms are palatial with grand drapes, chandeliers, huge fire places, haunting paintings of British royalties and plush lawns and sit outs. The luxurious Victorian resort had elegance in itself, with the rooms being designed in the Victorian fashion. Awesome cleanliness. The sense of warmth, the early morning sunrise, the panoramic view, the little waterfall outside our window made it the most peaceful and serene stay. Excellent services. We had asked for a bonfire at 7. 00 PM, hats off to the punctuality of these guys. Perfect location, great ambience, superb food and total value for my money. Staff are awesome, they always greet you with a smile, the most importantly food is great! If you are of the kind who loves silence and wants to be in nature - and do not mind missing some pampering with service - this is *THE* place for you! I would seriously recommend this resort. I highly recommend this place for people travelling to Ooty guaranteed complete peace of mind.
After about 7 hours on the road me with our infant (1year), child (7 year) & husband arrived to Mystique Ville, totally exhausted. When we arrived, we were taken to our room directly The first disappointment was the horrible smell coming from the bathroom. While the receptionist was explaining about the hotel to us he also informed us there will be hot water running only from morning 6:30 till 09:30 and again evening 7:00 till 9:00. Everywhere else I had travelled the hot water was a basic service given at all times by the hotels! We ordered for lunch and was waiting when it started raining heavily. The roof started leaking directly on to our bed and also in different places. In less than 20 minute timespan the bed was soaked by the rain and there was a puddle on the floor of the room! I tried to call the reception from the hotel phone and that too was not working! I was so upset !! I called the reception from my Mobile and it took them a lot of time to come and enquire why I called for them! They told me that when the rain stopped it will be okay! Really not the answer I was looking for! I informed them that I will not stay in a room which is leaking and asked them to predict the time the rain will stop which they had no answer! The receptionist told me that the manager informed him they could change the room if I can pay extra to the mountain view rooms. I disagreed because It was their fault not to check on the room condition before our arrival! After a heated conversation they agreed to change us for the night free of charge, conditions were that we had to change back to the same room as the mountain view. Rooms were fully booked starting the next day. We agreed and it took them exactly 45 minutes to change our room! When we changed to the mountain view room it was more disappointment because that rooms was also leaking. Luckily not on the bed! So we spent the night in that room. I liked the view from the room! But sadly that was not enough for me to relax in a hotel! When the time came as mentioned for hot water, I tried to take a Bath. But there was no hot water at all! There and then I decided I will not stay in the hotel for my entire stay. I booked another hotel and checked out by 12 noon! This is by far the worst experience! So totally disappointed that I had to waste two days out of my 4 day vacation!
The staff is really good and amazing food, the activities are good but a bit expensive, indoor games are really good. The place is at a prime location a lot of good view around and animals spotting is good. Only disappointment was the pool needs to be maintained otherwise every thing is amazing.
The hotel location was good and it was conveniently located. There was no difficulty to find the hotel location. The hotel was away from shopping malls, temple or any entertainment activities. There was no landmark to the hotel. The interiors and exterior were good. The staff service was okay, but the staff behaviour was good and helpful. The rooms were spacious, neat and clean, but it was not organized. There were all amenities provided in the room like AC, TV etc and it was working well. There was a mountain view from the room. The food provided was good but less variety was provided. There was no difficulty in check-in and check-out formalities. There was a swimming pool, but there was no water in it, other than this no activities were there. There was no sightseeing trip arranged by the hotel. The management was not good. Every day they asked us to change the room. I will not recommend this hotel to other travellers. They should improve all the things.
Kluneys Mystique Ville Hotel is ranked #40 among the 746 hotels in Ooty with an average rating of 5.5 out of 7. It is one of the 55, 3-star Resorts in Ooty. On HolidayIQ, it has a total of 42 photos and 125 text reviews. it is rated top for its Location, Appearance and Destination.
The online booking price of the hotel ranges between Rs 3,000 to Rs 3,600 per night. The hotel offer 40 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (51%) and Couple (32%) are the most common type of travellers that like to stay here. 61% of guests enjoy the hotel's relaxed environment, whereas 19% have rated the ambience as romantic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.
Kluneys Mystique Ville Hotel is located at Kallatti Waterfalls . Kalhatti Water Falls (3 Kms) is the most popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.
Other amenities include Doctor On Call, Laundry Services, Parking Facility, Restaurant and Room Service. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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