Moonal Hotel

Shimla Hills, Chail, Himachal Pradesh 173217 , Chail

1 Star
17 of 62 Rank

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What travellers are saying about this hotel

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Value For Money:


Reviews summary (13)

Best time to travel

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Experience Scale

Average rating

4.3 /5
4.1 /5
3 /5
Front Office
3.4 /5
2.6 /5
3.2 /5
Food & Drink
3.3 /5
2.5 /5

Guest Reviews

1 Review | 15 Readers

Nice location and humble staff


Surrounded by lush green gardens. Staff was humble and the service was in time too. The housekeeping services was also neat and clean. The bed was as comfortable as we are sleeping in our home. The meal was not so expensive too. Although I can suggest the travellers to stay in this hotel. It has every kind of room.

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149 Reviews | 11087 Readers

A decent stay


I stayed here for 2 days and it was a decent stay. The location of the hotel is good and appearance of the hotel is good. Hotel staff is humble. The rooms are good but service of the hotel is not good. Food and drinks of the hotel are average. I would like to say that think twice before stay here.

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5 Reviews | 7536 Readers

Only stay in this hotel if u r forced to live on the road


I booked this hotel by a travel co. Then I go through reviews about this hotel on the net. I was satisfied that I got good hotel My booking was for 2 nights(13th-14 Sept 2015) I reached there with happy mood with my family. But it couldn't last longer when we entered the room. Just have a look of their amenities:. Room no. 109. 1. Room was very smaller and pathetic 2. Carpet and sofa was dirty and seems not cleaned since years 3. Curtains were very cheap 4. Pillows & bed-sheet & quilts were all rubbish. They had hairs and clear food stains on those. Surely those were not washed instead just romantically not) and put it again. We called them to change it, but they make absurd faces and told me that this is what they have, but later do that. But picture was still the same. Next sheet and pillows were in the same state. Probably they picked it from another room and gave us 5. Then we switched the TV on. It had no sound and signals were like worse than broad coasted in 1960. We requested them to change it too. Then they changed that 6. Almost every electric plug point was broken 7. No electricity backup 8. Dirty Towel was hanging in bathroom. Thank god we had our own towels 9. Dust was on every article in the room. Probably they do it once in a week We blame our fate and just compromised to spend the time After watching this film I was not in the mood to face any adventure so preferred have our meal out in the market instead of the hotel However we had booking for 2 days but we left the hotel very next day earlier in the morning by spending only 1 night by paying the amount of 2 nights I didn't argue and complaint with them because that would be useless and ruin our mood Anyone can check my signature in the log book on 12th Sept 2015 there.

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22 Reviews | 1565 Readers

Average service with nice location


Firstly this hotel provided low service in comparison to other hotel. When I enter the hotel staff was not nice behaviour then he saw me the room bed shit was very dirty then I check the bathroom which was very dirty. I told manger please clean the wash room as soon as possible but they never heard about that.

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2 Reviews | 123 Readers

Poor service and not recommended


The hotel experience was unsatisfactory. I faced little bit difficult to find the hotel. The staff were not helpful, friendly and they were very late to the service. The staff did not have the uniform also. The room allotted was not maintained up to the mark, it was average. The taste of food was average. The menu had both veg and non-veg. There were no indoor and outdoor games. It was not a satisfactory experience and would not recommend this hotel to others.

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2 Reviews | 1387 Readers

Good rooms but basic things were missing


When we first went in to check out the rooms, it looked like a dream place. When we checked in it wasn't that great, bed was well maintained but basic things were missing, pillow covers, towels were dirty. Toilet wasn't clean. Location is nice but because the place was surrounded with trees, not much could be seen. Monkeys outside are crazy, they attack the visitors and hotel staff doesn't really bother themselves.

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10 Reviews | 8613 Readers

Excellent service


it has been a long time back as the hotel , services, location etc were excellent

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13 Reviews | 22607 Readers

Ideal location


he ideal location for nature lover. Mountains after mountains are covered with lush green Cedar..

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13 Reviews | 21834 Readers

Hotel was ok


Beautiful location. The hotel was ok. Not too too good. It is not as bad as some of the other hotels that are found in this location which I have stayed at previously. Dont remember the names.

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1 Review | 2649 Readers


This Hotel is quite bad in service, upkeep and cleanliness. It is heavily overpriced for the quality it offers. If you want to sleep on torn, dirty bedsheets, live in a room with exposed wires, intercom out of order, then do stay there. It is run in a completely unprofessional manner.

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Moonal Hotel is ranked #17 among the 62 hotels in Chail with an average rating of 4.6 out of 7. It is one of the 3, 1-star in Chail. On HolidayIQ, it has a total of 26 photos and 13 text reviews. it is rated top for its Destination, Location and Front Office.

The online booking price of the hotel ranges between Rs 30,700 to Rs 31,200 per night. The hotel offer 18 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (33%) and Single (33%) are the most common type of travellers that like to stay here. 33% of guests enjoy the hotel's connectivity, whereas 33% have rated the ambience as relaxed.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.

Moonal Hotel is located at Chail . Shri Lakshmi Narayan Mandir (1 Km), Gurudwara Sahib (1 Km), Chail Palace Hotel (1 Km), Sidh Baba Ka Mandir (1 Km) and Shiv Mandir (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay.

Other amenities include Laundry Services, Doctor On Call and Parking Facility. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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