Nilgiris Inn, Ooty
Ranked 127 of 746 hotels in Ooty
NO:183 B Ettines Road Near Race Course
Phone Number +91-423-2444824 www.nilgirisinn.in
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Video Reviews (8)
Experience:. Myself and my wife been there to Ooty to spend our vacation. We went on 29th of March and stayed till 31st of March. After seeing the pictures, Reading reviews, thought to go with Nilgiris Inn. Even though the reviews were average, we thought to go with this, because the price was bit less compared to good hotels in Ooty First experience:. We have made plenty of calls to the hotel, to enquire about the rooms. There were multiple reasons. 1. In some of bad reviews, they have mentioned that renovation is still going on. I wanted to confirm if that's true. Hotel guys told me that, the renovation is going on. But, not anywhere near to the rooms. They told me that, they are making arrangements for camp-fire. So, there won't be any disturbance. I wanted to confirm this. 2. We wanted to have a good view of Ooty. We have asked if they have any super deluxe room in the third floor. They told that, we have total of 4 super deluxe rooms. 3 are in ground floor and 1 in the 3rd floor. I asked if the third floor is booked for the mentioned dates. They said it is not. I said, I will be booking the super deluxe room through Cleartrip. Com, please may the 3rd floor room available for me. They said okay when I made plenty of calls to them, they did not pick up the call many times. They have picked the phone may once in 5 times I tried I could have diagnosed when they did not give proper response. Still with guts, I went and made the payment through Cleartrip Checkout time extension request:. Our bus for leaving Ooty is at 4. 30 pm. The normal hotel checkout time is 12 pm. We can't leave the hotel 12 pm and wait at the bus station. Over call, we requested the hotel guys explaining the scenario. They said, they is no problem at all, you can checkout at 2 pm. We were okay with that Check-in process:. We have to check-in at 12 pm, but due to delay in travel, we reached at 2 pm. We checked in at 2. When we checked-in, they said that, they don't have any super deluxe rooms in 3rd floor. That was a shocking news for me. You please adjust with the ground floor super deluxe room for one night, we will make the arrangement for the next day for you to stay in 3rd floor. After a disappointment, we decided to go with ground floor super deluxe room. The room they gave was No. 101. Room experience:. When we visited, it was not good at all. The reasons are The bed they have is made of wood, without painting. When we asked why it's not painted, it's under renovation. Why we have to stay in the room it is under renovation? We said we don't want that room We shifted to the another room (No. 103). Bedding was okay. We thought to go with that. Later we found that, toilet flush was not working. When we reported, they asked us to change the room. The next room given was No. 104. Things were okay. And when we checked the shower, it was not working. When we asked again, they have not connected it. We thought to get adjusted with that and got settled in the room Outside of room smells very bad. When we checked on why it smells, that was because, for every room, they have a cleaning place, which produces smell. You know it's like a septic tank we decided not to come out of room at all Since the hotel is bit far from city (No a walk able distance), we had to get the auto to roam around the heart place, Charring Cross Next Day:. Since, they have told that they will arrange a room for next day, we went and asked. And they have arranged the room. When we visited the room (No. 407), we understood that, it is not super deluxe. Rather it was a deluxe room. The room was clean, and TV was working, shower was okay, etc. When we asked why it's not a super deluxe, the lie came from them was "it's a super deluxe". The guy was blabbering. We thought that, than being in a shit smelling room, better to shift to deluxe room. We shifted to that room Transportation Arrangement:. I believe every hotel will have contacts with cab drivers, to make arrangements for the guests to roam around. Similar way, we contacted hotel guys for the cab. There was a big bargain on the rates. The final rate was Rs. 1400. It was agreed by us and the cab driver. We decided to meet at 10 am for sightseeing. When we got ready and came down to reception, no one was there. Later we came to know that the cab driver took other guests because they paid more. We had to wait for one hour to get the cab. Around 11 am, we got the cab. And the driver was a good fellow. We had a interesting trip and came back to hotel. Last Day:. As requested, we can checkout at 2 pm, we went around the city and came back. And we were getting ready to vacate. When I called to reception at 2, you need to pay Rs. 800 for staying more hours. I was shocked. And we got ready quickly and came down to reception. There was a huge argument. They were telling that, we don't know whom you spoke with, 800, one day charge for staying more. I was not ready to pay because I requested for staying 2 hours more, and they agreed. Finally, I did not pay and came out of hotel, without a cool mind This completes my experience Advice:. This hotel have a manager at all. It's all about Overworking guys. Since there is no manager, no one is responsible. My advice would be, If you stay at good hotel, you may need to pay Rs. 500 more from the payment with this kind of hotel. If you mind for Rs. 500, then this is the case. You want to enjoy your stay, better to go for good hotel
The hotel destination was average. The hotel location was good. The appearance of the hotel was average. The service was average in the hotel. Everything was average in the hotel. The activity was not conducted by the hotel. I would recommend this hotel to other travellers. I don't have any suggestion for this hotel. WiFi facility was provided in the room. The room was average in the hotel. The food was good in the hotel. The complimentary food was provided in the hotel. The south Indian and north Indian food was provided in the hotel. I had visited this hotel for honeymoon purpose. The parking facility was available at the hotel. The transportation facility was available nearby the hotel. The behaviour of was good. The service was provided on time.
I visited Ooty in the month of May 2017 on a holiday trip with my family. I directly reserved a room at this hotel when we reached the spot. The location of the hotel was very good with the cool atmosphere. It was easy to locate and convenient to reach. We traveled by own vehicle (car). Parking facility was available and it was free. The hotel look was very good with the attractive looks. It was full filled with mist and cool breeze. The reception was very good with the cooperation. They behaved very well. They were polite and completed the booking process properly. They were on time in providing any required services. Rooms were very good with the maintenance. We took a deluxe room. It cost Rs. 2500/-. It was a super room. It was convenient for 4 people to stay in. We stayed there for 3 days. It was comfortable and spacious. All the facilities were good. The bathrooms were neat and dry. The room service was good prompt and on time. We took food and it was very good. We only took non-veg food items in that hotel. It was a restaurant service. It was served hot and on time. There were no fun activities in that hotel. Lift facility was there. No kids play area. The overall service was very good and very satisfactory. Our stay was very comfortable and I liked their services very much.
I am not sure whether the hotel is located within city or not but the surrounding of the hotel has covered with shopping malls. The Bus Stand was close to the hotel. The staff in the hotel were good and they did not delay in check-in and check-out process. The interior and exterior appearance of the hotel was good in my honeymoon trip. The room was spacious, neat with all amenities and pillows in fine condition. They provided proper water facility but service was delay. I ate food in outside restaurant, as the food cost in the hotel is too expensive. There was a sightseeing organized by the management including diver beta. There was no swimming pool, gym or games available in this hotel. I can recommend this hotel and the money was worth. I do not have any suggestion to this hotel but for rich people they may not feel comfortable with these facilities.
It was my honeymoon trip. The location of the hotel was good and I dint face any difficult to reach the place as it was conveniently located to railway station. The exterior appearance was good compare to interior. The staff members were friendly with quick in services in the hotel. The allotted to me was neat with all basic amenities in working condition. There was a race course view from the room. The food in the hotel was good quality and taste. There was no delay while check in and checkout process. There was a activities available in the hotel. The money I spend on the hotel was valuable and I will recommend this hotel to other travel too.
Nilgiris Inn is ranked #127 among the 746 hotels in Ooty with an average rating of 4.9 out of 7. It is one of the 75, 2-star in Ooty. On HolidayIQ, it has a total of 17 photos, 238 text reviews and 8 video reviews. it is rated top for its Destination, Location and Room.
The online booking price of the hotel ranges between Rs 2,400 to Rs 2,700 per night. The hotel offer 34 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (55%) and Couple (24%) are the most common type of travellers that like to stay here. 53% of guests enjoy the hotel's relaxed environment, whereas 21% have rated the ambience as romantic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.
Nilgiris Inn is located at Ettines Road which is approximately 1 Km from Udagamandalam railway station . Due to the close proximity, it is considered as one of the best stay option. Glenmorgan (1 Km), Lady Canning's Seat (1 Km), Ooty Racecourse (1 Km), Nilgiri Mountain Railway (1 Km) and Toy train from Ooty to Conoor,Lovedale (1 Km) are some of the popular sightseeing attractions located near the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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