The Palm Resort, Digha
Shibalaya Road, Old Digha, West Bengal 721428
Phone Number 0-3220-266489 www.thepalmresortdigha.com
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We visited in a group. They assured they had 4/6 beaded rooms. However, in all the room a sofa cum bed was put up for 2 persons to share. This was small, uneven anf most unconfortable. No water jug, bed sheet or blanket was provided for people adjusted on sofa cum bed. Next day, hotel staff beat up one of our group members when he protested against rude behaviour of swimming pool guard. Lastly, they charged extra for on flimsy grounds. In all, this is a terrible place and best avoided by all decent people.
The overall experience was good. The interior and exterior part was good. I had booked the room by online. I had visited this hotel for relaxation trip. There was no delay in check in and checkout.
The location is so far away from the main station, but not to worry transportation is available in the way resort. This place is nice and peace for take rest in couple of moment. The resort is full of fun and enjoy very much as more you spent your time in the resort you don't think to go home for work. The work pressure is not been fell it like have not any tension, but just enjoy all the moment to make memorable moment. The resort room is full of services of every thing like TV, AC, etc. The parking facility is all very much efficient in this resort to make full comfortable. Its so cool and never forget this experience at a big resort and the food of the hotel are very much efficient than reasonable price and available at different price multi cuisine restaurant serving Indian, Continental and Chinese food. The room is like average and not an balcony in a room is so irritating of the resort. Sometimes the resort is full of tourist and the service become very slow and not much efficient which make me anger and irritation from the traveller, they try to being a perfect service to us but they failed at this point and the room is as simple as the other resort. The swimming pool is many but few are so good and make me fun of that so, this resort is far away from the beach so we need to travel to reach any of the beach to make me so tired. I think it is the best resort at reasonable price of the Digha.
Me and my wife went to this resort to spend 2 or 3 days. The manager Mr. Hassan confirmed our booking 2 days prior our visit on the phone saying "I will give you special package of 2000 per day for a deluxe room including food. That sounded a little cheap for a resort still I thought might be some offer or something. We went there. We were explained rhe same thing by Mr. Hassan. "2000 per day including meals and bf. ". It sounded cool and we paid 4k advance and started staying there. After seeing the condition of the rooms I felt that 2000 is also a bit much for this kind of rooms. The paints are somehow managing the dead walls of the room with a Daabba TV and a khatara AC which automatically starts and stops by its own. And dare you look upon the mattress (yes we are just married my cars tire is softer than those so called mattress. Whatever. We didn't paid much heed on these and spent just 3days. On the third evening we felt like stretching our stay for one day and notified the same to the reception and Mr. Hassan nodded his head with smile . . WE WERE HAVING A GOOD TIME BUT ON THE 4TH DAY the whole of my little vacation was wasted by this french cut man named Mr. Hassan (Sufi) . ME and my wife was enjoying in the pool. And suddenly the assistant manager rushed to us and started requesting us like a kid to vacant our room and that too in front of everyone, that was insulting and annoying. They said they will be giving another small room in exchange of that. We both were shocked but did not want to create scene. 1st I disagreed but due to repeated request we had too. Then the rest is HISTORY. We were forced to come out from the pool and forced to change our rooms by giving a false hope that the room they are providing is better than the present one ( another complete BLUFF by Mr. Hassan). Somehow we settled in the room and with no surprise I discovered the room's AC is not working and it was a roof heated room. It was HOT. The telephone is not working as well. Mr. Hassan reacted as if he is falling from the sky and ensured us he will fix it after the lunch hours. But as expected no one even bothered to peep inside our room. Many of the sweepers were frustrated and said negative things about the management. Then it was around 3. 40pm he (Mr. Hassan) made us an offer. He said "sir you guys have to manage in this non AC room and I will compromise in tarrif. " Though his tone was polite but he sounded as if he is blackmailing us as he also added "today there is no rooms available in Digha, so if you have to stay, you have to stay here in this( **** up) non AC room ". Mr. Hassan, you are a great manager I must say you made us packed our clothes in almost drenched conditions. You managed to take away our room and give it to some other family just because you gona do more business. Wow. And the great thing is now you think I'm gona **** plan my holiday according to you by staying in that crap I straight away said on his face "I need to check out. I don't wana stay here for a minute more. " He couldn't even keep his face straight up with the contact of my eyes. And now after time of check out Mr. Hassan proved he is more chuparustam than he is being all the time. An old man started talking to me in the reception and he explained that our booking was done 2000 per head per day was including meals and bf which means we were 2 person so 2 x 2000 per day = 4k . At this point of time. I was shocked and looked to Mr. Hassan for explanation. His frowned eyes said me everything still he managed to hide his eyes and said "package is per head only. You have to pay the rest amount. Mr. Hassan do you really think it was very clever of you not uttering this "PER HEAD" thing while we checked in? You are gem man. You are so intelligent to robe out people's money. I saw every customer fighting and arguing at the time of check out. A person who can pay 2ka can also pay 4k per day that is not the point. Point is Palm Resort is not worth of 4k a day. I swear. It should be renamed and Palm Children's Park in brackets (No guarantee for AC and rooms). Later we went to JP resort in new Digha. And I felt what I should feel in luxurious stay in a resort. Now that's what I call a resort.
Everything was good in the hotel. Parking facility was available there and it was sufficient. Room was spacious, neat, clean and maintained. All basic amenities were available like TV, AC, geyser, etc and they all were functioning properly. I was able to see the garden view from the room. Inside and outside look of the hotel was okay. Behaviour of the staff members was fine. Location wise, the hotel was conveniently located. I traveled there by own car with my family for outing in 2013. Restaurant facility was available there and quality and variety wise, the food was up to the mark. Cost wise, the food was reasonable. Check-in and check-out procedure was on time. Swimming pool was available there for more fun. They did not organize any sightseeing trip for us. Digha as a destination place is good. Money wise, the hotel was value for money. I will recommend this hotel to other travellers. I have no suggestion for hotel improvement. Overall, services were okay.
Resort was very good and my experience was nice in this hotel. Digha as a tourist place is decent. Resort location was average and near to the Sea. Outside and inside look of the resort was awesome. Room of the resort was well maintained and furnished. I booked it on telephone. I did not face any problem in booking. I visited this place in June month for relaxation with my husband. Services were acceptable. Staff was professional and quick to responding on call. All basic amenities were present in the room like TV, bed, AC, geyser, intercom, etc. Resort was very clean and maintained. Sea view was not appearing from the room. I had veg and non-veg food there both of was nice taste and quality wise. Swimming pool, gym, Indoor games and other extra activities were available in the resort.
The location of the hotel was very comfortable it was beside to the temple. The service of the staff was very good and friendly, helpful and hygienic. They were quick attentive and more concern about the guest. Both the internal and external appearance was very good looking. The room allotted to me was very comfortable and spacious. The room was too clean and well maintained. All the amenities were available and it was working well. Food facility was available in the hotel which was tasty, both the quality and quantity of the food was excellent. I did not find any delay in check-in and check-out process. There were many activities like indoor and outdoor games, swimming pool and gym. It was an expensive hotel but the stay was good.
The Palm Resort is ranked #9 among the 330 hotels in Digha with an average rating of 5.0 out of 7. It is one of the 15, 3-star Resorts in Digha. On HolidayIQ, it has a total of 40 photos and 99 text reviews. it is rated top for its Appearance, Front Office and Service. It was also named winner of the Better Holiday Awards in 2017 under Great Location.
The online booking price of the hotel ranges between Rs 1,800 to Rs 3,500 per night. The hotel offer 56 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Couple (36%) and Group (31%) are the most common type of travellers that like to stay here. 42% of guests enjoy the hotel's relaxed environment, whereas 33% have rated the ambience as hypnotic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.
The Palm Resort is located at Shibalaya Road .
The hotel ensures you are well taken care of during your stay. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.
Other amenities include Laundry Services and Parking Facility. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
HolidayIQ Reviewer Nittin Mittal shares, “A lot of good and cheap hotels are available near the beach. You should have awesome sea food in Digha Beach at night and enjoy the cool breeze at the beach. ” Read More
HolidayIQ Reviewer destinations “Digha is one of the popular tourist destination in India. When you are planning for a 2-3 day vacation with family or friends,” Read More
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