Panorama Hotel, Matheran

Ranked 27 of 108 hotels in Matheran

178, Kasturba Road, Near Railway Station & Bazar, Matheran, MH 410102

Phone Number www.hotelpanorama.in

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  • Panorama Hotel - Front View
    Front View
  • Panorama Hotel - Room
    Room
  • Panorama Hotel - Swimming Pool
    Swimming Pool
  • Panorama Hotel - Dinning
    Dinning
  • Panorama Hotel - Front View
    Front View
  • Panorama Hotel - Room
    Room
  • Panorama Hotel - Swimming Pool
    Swimming Pool
  • Panorama Hotel - Dinning
    Dinning
  • Panorama Hotel - Panorama Hotel Entrance
    Panorama Hotel Entrance Akhil Bansal
  • Panorama Hotel -
    Devashish Bhardwaj
  • Panorama Hotel -
    Devashish Bhardwaj
  • Panorama Hotel -
    Gayatri A
  • Panorama Hotel -
    Gayatri A
  • Panorama Hotel -
    Gayatri A
  • Panorama Hotel - Panorama Hotel Entrance
    Panorama Hotel Entrance Akhil Bansal
  • Panorama Hotel -
    Devashish Bhardwaj
  • Panorama Hotel -
    Devashish Bhardwaj
  • Panorama Hotel -
    Gayatri A
  • Panorama Hotel -
    Gayatri A
  • Panorama Hotel -
    Gayatri A

Best rates for your stay

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What travellers are saying about this hotel

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Reviews summary (54)

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Experience Scale

Average rating

Destination
3.9 /5
Location
3.9 /5
Appearance
3.6 /5
Front Office
3.6 /5
Service
3.8 /5
Room
3.6 /5
Food & Drink
4 /5
Activities
3.1 /5

Reviews (54)


16 Reviews | 106 Readers

Lovely stay

5.0/7
Posted 9 Feb, 2018

We stayed at this property for couple of days during our vacation to Matheran. The hotel is located close to market area but in a quiet location. The hotel has 15 rooms, small garden and gaming room. We booked park facing rooms which had double bed and a small sit out area. The rooms were bit old but were clean. One must be beware of monkeys at this place since they are plenty in whole of Matheran. The garden area is good for kids to play. The food was amazing and quiet tasty. The manger gave us the map of Matheran and guided us with sightseeing tips. Overall, a good property to stay at affordable prices with family.

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Mumbai
10 Reviews | 522 Readers

Decent spacious stay

4.5/7
Posted 29 Oct, 2017

We visited Matheran during just the onset of March this year, and instead of a 1day trip decided to stay over and enjoy the evening in Matheran. We were suggested Panaroma by a friend who often came here. Good activities, spacious room. We diudnt like the food here so decided to try the nearby eateries. Luckily it was an off season so we managed to get a decent room. Well maintained place, spacious, tree decor, swings. Pros. -Pool is clean, well maintained. Family crowd during our stay there. -Children-friendly. Cons. -Service is slow for an off-season day. -Food

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Mumbai
1 Review | 4 Readers

Good hotel

5.0/7
Posted 16 Jun, 2016

I face any problem in this hotel. The behaviour of was good. AC, TV, fan and geyser was provided in the room. The food was good in the hotel. I use activity in the hotel. I had visited this hotel with my family. Only vegetarian food was available in the hotel. I would recommend this hotel to upcoming travellers. I would suggest this hotel to improve the cleanliness.

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Kalpetta
1 Review | 66 Readers

Good stay with all basic amenities were provided

4.6/7
Posted 31 May, 2016

Panorama Hotel stay was comfortable and good. The overall experience in the hotel was good. The trip was for personal purpose. The food quality and taste was good in the hotel. Location of the hotel was convenient. The room stay was comfortable spacious, neat and clean with all basic amenities were provided. I would like to recommend the hotel to other travellers and the stay was value for my money

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Mumbai
2 Reviews | 4 Readers

Only vegetarian food was provided

6.9/7
Posted 1 Mar, 2016

I had visited this hotel with my family for relaxation purpose. The garden and swimming pool was available at the hotel. The indoor and outdoor activity was conducted by the hotel. The quality of food and drink was excellent in the hotel. Everything was good in the hotel. The Wi-Fi facility was not provided by the hotel. The check in and checkout process was good in the hotel. The provided room was very clean and spacious in the hotel. All the amenities were provided in the room in good condition. Only vegetarian food was provided by the hotel. I don’t have any suggestion for this hotel. I would like to recommend this hotel for upcoming travellers.

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Mumbai
1 Review | 686 Readers

Good stay with best service

5.8/7
Posted 7 Dec, 2015

Great holiday is here only I say this, because I have visited many hotels in India, as well as abroad it has the best service. It also has an excellent swimming pool and garden furniture and decoration with made in the UK and Ireland destinations. Only a few days ago by the way mere.

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1 Review | 1088 Readers

Overall, a good experience

6.1/7
Posted 14 Nov, 2015

Matheran is a very good place for peace & nature lovers, no vehicles allowed inside the town, only horses & bicycles are means of transport. Hotel Panorama is at a good location and provides good service and food. We had a very nice weekend out there. Compact size hotel, good location near market, small swimming pool, small children's play area, peaceful area. Overall, a good experience.

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Delhi
2 Reviews | 1268 Readers

A best place to be at with all good facilities

6.1/7
Posted 26 Oct, 2015

A packaged deal for those who are looking at outing, with an add on recreational facility all under one roof Garden,, Water pool, Spa massage, Gym which successfully suited my pockets and at the same time enjoyed natures abundance . Centre location for all the site views. Only thing that was disturbing was, a night without light rest everything is thumbs up.

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Mumbai
1 Review | 1512 Readers

Quality of food is awesome and stay was awesome

5.9/7
Posted 25 Jul, 2015

Stay is awesome. They have a bungalow in backyard which is very private. Also people who come are very genuine. You will feel very homely as all the server's doesn't let you feel alone. They have pool, dinner is served at pool side. Carom, badminton, table tennis and billiards are also available.

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Mumbai
1 Review | 2425 Readers

Good hotel & well-located to the market

6.0/7
Posted 1 Apr, 2015

Amenities, the pool in the Panorama Hotel was very nice. The game played at night over there is awesome. The food of the hotel was like to eat more and more. The place is near the market and other nearer place of Matheran. The rooms of the hotel was nice to stay over there.

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Top Reviews


1 Review | 519 Readers

Excellent food but staff were not helpful

2/5
Posted 23 Jun, 2014

First and foremost I would like to make it clear that I have travelled a lot in India and abroad and this is the first time (and I hope Last) where in my experience with the hotel staff was pathetic to say the least My advice to fellow travellers to Matheran than please avoid this hotel, the booking procedure is very primitive, there is no direct booking facility available online and the staff present at the telephone (numbers mentioned on their website) does not want you to visit their hotel. They are rude, unapologetic and do not follow up with you even after giving proper instructions to do so. In fact they have the audacity to blame you for their faults. There is no coordination amongst them. Staff at the hotel is good however the booking procedure needs you to contact the Mumbai based staff and the impression I got was that these two groups do not share information or sync up with each other I had to chase the Mumbai based staff multiple times in order to understand and get the details of booking a room. After numerous to and fro they shared the details which wanted me to deposit a certain amount in there bank account and inform them. I did as asked in the email and informed them via a return mail about the deposit. However my mail was not checked for 18 Hrs or so and when I reached out to them via phone I was told that the room for which I have already made the payment is no more available. Thanks to the staff present at hotel and my resistance to not leave the hotel premises without a refund they gave me a non A/C room which was substandard to the one I had booked (A/C Room) as well as no refund was given to me due to this gaffe from their side. In fact hotel staff was talking as if they are doing me some favor which I do not think is courteous and civilized way to treat a customer. No one from the Mumbai office reached out to me during my entire stay which is quite appalling and to me it suggests that they do not care for the customers for reasons that I am unaware of. I must also say that the food served was excellent and hotel staff did try to help you out with any generic query that you had however the fracas at the start of my trip did ruin the initial hours and left a very bad taste in my mouth. Hope other fellow travellers have better experience than mine.

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1 Review | 402 Readers

Not worth the money, very uncooperative staff

0.7/5
Posted 16 Mar, 2014

Worst hotel in India I have ever visited. We reached at hotel panorama at 3 in the evening and my 4 yr. Son and my 1 yr. Daughter were very hungry and so I ordered a sandwich which was given in their menu by paying extra money for that they refused to give me anything by saying that their kitchen was closed not only this they also refused to give me milk and said that they serve food only on their food timings. I mean hotels kitchen serve food at any day timings whenever we order food. Food was so bad that I had food poisoning. Even during departure when my train was at 12. 30 and I told them to give me food at 12. 15 which was just 15 min before their schedule time of giving lunch they refused me to give lunch also. It was a total Dharamshala feeling. Staff was so horrible that they were continuously knocking my room door for checkout at 10 in the morning and were not even ready to wait even a single minute and said that as their check out time is 10 am and won't allow us in the room even for 5 min. Otherwise we will have to pay extra for a whole day. Not only this, they even give me any receipt for the money which I paid to them. I request you please never ever visit this hotel in your lifetime.

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Thane
1 Review | 2360 Readers

Superb hotel stay; good services; quality food

4.1/5
Posted 30 Dec, 2014

The location of the hotel was excellent and was close to railway station and hence I did not find any difficulty in finding it. The staff members were exceptionally well in service and their behaviour was truly professional and friendly. The room given to me was spacious, neat and clean with all the basic amenities in good condition. The food provided by the hotel was good in quality and taste was quite delicious. The hotel had its own swimming pool and I enjoyed staying at this hotel. It was a relaxation trip with my family and I would definitely recommend this hotel to other travellers.

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Mumbai
5 Reviews | 1231 Readers

Good rooms and good food

4.5/5
Posted 24 Jun, 2014

It is a very good hotel and we visited in last July. They offered very good room, and good staff, food was really very good especially for Gujarati and Marwari people. Hotel is very near to market and station. Also indoor game is also available in hotel. Health club is also there and swimming pool is also there.

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Mumbai
1 Review | 860 Readers

Overall good experience

4/5
Posted 3 Jul, 2014

Hotel was very good just seven minutes walking distance from Matheran station. It is surrounded by good atmosphere. Hotel has facilities like swimming pool, indoor games, discotheque, games for children etc. Food in the hotel was very good with wide varieties. Rooms were well equipped and clean. We had a very good time over there . .

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Overview

Panorama Hotel is ranked #27 among the 108 hotels in Matheran with an average rating of 5.2 out of 7. It is one of the 10, 1-star in Matheran. On HolidayIQ, it has a total of 10 photos and 54 text reviews. it is rated top for its Food & Drink, Destination and Location.

The online booking price of the hotel ranges between Rs 2,500 to Rs 3,000 per night. The hotel offer 15 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (69%) are the most common type of travellers that like to stay here. 59% of guests enjoy the hotel's relaxed environment, whereas 14% have rated the ambience as relaxing.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.

Panorama Hotel is located at Kasturba Road . Marjories Nook (1 Km), One Tree Hill Point (1 Km), Shivaji's Ladder (1 Km), Little Chowk Point (1 Km) and Rambag Point (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.

Other amenities include Laundry Services and Restaurant. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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