Pine Brook Guest House, Shillong

Ranked 55 of 234 hotels in Shillong

Howell Road, Laban Opp SBI Laban Branch Shillong

Phone Number

Provide your email id, we'll send phone number in email instantly!

What travellers are saying about this hotel

Click on tags for more details.



Value For Money:






Reviews summary (21)

Best time to travel

Preferred with

Preferred for


Experience Scale

Average rating

3.9 /5
3.5 /5
3.3 /5
Front Office
3.5 /5
3.4 /5
3.4 /5
Food & Drink
3.3 /5
2.6 /5

Reviews (21)

1 Review

Not up to the mark

Posted 9 Jun, 2018

Stayed four nights in the hotel. At first given a small room with no wardrobe and the toilet was substandard (broken fittings and without any rack to hold toiletries). Then I had to talk to the manager and I was given a better room. The drama was far from over. They have a centralized water heating system and as per their timing they release hot water for use of the boarders. So when you need it you don't get it. On complaining they will say that other boarders used so much hot water that they can't provide more hot water Regarding the food they provide I can only pity them, the price is awfully high vis-a-vis the quality and quantity served. In comparison even the best restaurants in the city serve better quality food at reasonable rates. Just because the guest house is away from the main market area of the city, we had to take their food out of compulsion and they exploited our helplessness to the fullest. However, the room service boys were very polite and nice with us.

Was this review useful?Yes

Be the first to vote.

2 Reviews | 1 Reader

Hotel appearance was attractive

Posted 2 Mar, 2017

The hotel was in a very congested place as it was situated in a market but the hotel front office was excellent the hotel appearances were attractive the rooms were eye catching the view was also good. The hotel was very good

Was this review useful?Yes

Be the first to vote.

3 Reviews | 1 Reader

Appearance was good

Posted 14 Dec, 2016

In the month of November 2016 I stayed in this hotel. The location of the hotel was good and was located in heart of the city. The internal and external appearance of the hotel was good. There was no delay in check in and check out. The service of the staff in the hotel was friendly and helpful. The room allotted to me was good and it was well maintained with all required amenities in working condition. I did not eat food at this hotel. I did not observe any of the activity at this hotel. I had been to this hotel with family.

Was this review useful?Yes

Be the first to vote.

7 Reviews | 9033 Readers

Worst hotel in Shillong

Posted 28 Mar, 2016

It is arguably the worst hotel in Shillong. The room are filthy, damp food is overpriced and tiny in quantity. Front office people are rude and uncooperative. We stayed there for 3 days and there was no room service. At the night we asked for a mosquito coil but they didn't provide it. Food tasted awful and in the bathroom water was not passing and the commode is broken. When we countered them their answers were take it or leave it. The hotel is about 6 km away from the main market and arguably the worst hotel in Shillong. Don't believe in other reviews as they are fabricated by themselves and don't listen to any travel agent as they gets fat commission from hotel owner to book their hotel. Believe me skip this hotel or skip Shillong tour or you will regret later

Was this review useful?Yes

Be the first to vote.

3 Reviews | 1823 Readers

Awesome hotel with good service

Posted 24 Dec, 2015

I visited this hotel for official meeting at power-grid office with my colleagues. The images shown are exactly same there will be no variation we could find bed very comfortable the television set works good and service over there is good if any issues. The staff working over the hotel are quite good and they attend on timely issues the housekeeping is very good as they change every time when we needed. This is cheapest and best hotel among all other in Shillong I advise travellers to carry extra clothing as it is quite cool during winter. Whenever I visit this place I definitely stays in this hotel and I advice to take room far away from indoor pool and you get some disturbance.

Was this review useful?Yes

Be the first to vote.

1 Review | 221 Readers

Awesome food and great service

Posted 11 Oct, 2015

This is the place if you want to stay at Shillong. Rooms are neat and clean, luxurious. Service is great, food is awesome. You can get whatever you want, the behaviour of the staff are good. Location is also good, at a side of the city. Less noisy and a perfect way to spend the vacation. Very nice experience.

Was this review useful?Yes

Be the first to vote.

16 Reviews | 2462 Readers

Located well with well-furnished rooms

Posted 2 Sep, 2015

The location of the hotel is very good and the room are well-decorated, well furnished. The staff were good towards their duties, the hotel is famous for the sightseeing of the hilly city. The hotel environment was really good it is full of greenery and surviving atmosphere.

Was this review useful?Yes

Be the first to vote.

9 Reviews | 1122 Readers

Very well furnished and hygienic room

Posted 1 Sep, 2015

This is really a very well furnished hotel and also has good furniture and many more things need to improved in this cottage type hotel. But one finest thing about this hotel is that, it is situated in the Scotland of the east, that is Shillong, really very good place and enjoyed in this hotel.

Was this review useful?Yes

Be the first to vote.

11 Reviews | 2605 Readers

Well furnished room with good service

Posted 13 Apr, 2015

Location of this hotel is wonderful and near to bus stand & railway station. Outside and interior look of the hotel was awesome. Hotel is providing good room service and rooms are available with all amenities. Food is also having best quality but limited items are available in here. Hotel staff and management are very co-operative and service is good. Hotel is maintaining good. From my experience, The stay at the hotel was an awesome experience.

Was this review useful?Yes

Be the first to vote.

3 Reviews | 1832 Readers

Quick staff services; no delay in registration

Posted 22 Sep, 2014

It was located at convenient place with good appearance but still could have worked on it. The staff services were good and quick, warm with good smile. Good rooms along with basic amenities. The food was average cause not many varieties. We had buffet breakfast. There were no activities and there were no hassles in check-in and check-out. Suggestion to have professional training for staff.

Was this review useful?Yes

Be the first to vote.

Top Reviews

2 Reviews | 1683 Readers

Average budget hotel

Posted 16 Jul, 2014

Room's accommodation was very nice, it was well furnished. Guest house was located far from police station. Pick up and drop facility was provided by the guest house. Room was good and equipped with fridge, hot water, TV, dressing table, double bed. A nice view was visible from the room's window. Hotel's services were average. Staff service was little delayed. Reception and booking office was well spoken and helpful. Hotel's location was good. Hotel's outside look was not good but interior was fantastic. I will recommend this hotel to everyone. There were not any activities. Shillong is a beautiful and relaxed place for travelling. This was my family trip to Shillong in Sept.

Was this review useful? Yes 2 Votes

Be the first to vote.

5 Reviews | 5300 Readers

The hotel is at a residential area

Posted 10 Jan, 2013

The hotel is at a residential area with away from the main chaotic market area. Very friendly staff with good food. Very reasonable rate though limited space for small vehicle parking. I shall definitely recommend this hotel.

Was this review useful? Yes 2 Votes

Be the first to vote.

3 Reviews | 1209 Readers

A simple guest house with all the basic amenities

Posted 20 Feb, 2014

Shillong is truly called as the Scotland of India. While in Shillong last time we stayed in Pine Brook Guest House. It was a simple guest house with all the basic amenities. Food was just excellent. I stayed there with my family (my aged parents also) between 25th December and 27th December I. E. The peak season in Shillong. The room was just amazing and the hotel was very neat and clean.

Was this review useful? Yes 4 Votes

Be the first to vote.

1 Review | 879 Readers

Good hotel with active staff

Posted 26 Jul, 2014

Its a very nice place. We enjoyed Cherrapunji. We stayed in Pine Brook hotel, all staff are very active. Hotel is so beautiful. My family and also children enjoyed.

Was this review useful? Yes 2 Votes

Be the first to vote.

2 Reviews | 907 Readers

Good hospitality and serice

Posted 1 Sep, 2014

The stay at the hotel was an awesome experience. I liked the food and the behaviour of the staff there. The hospitality is very welcoming. I would like to recommend everyone to come, enjoy the stay there, and enjoy the scenic beauty. The room service is very good.

Was this review useful? Yes 3 Votes

Be the first to vote.


Pine Brook Guest House is ranked #55 among the 234 hotels in Shillong with an average rating of 4.7 out of 7. It is one of the 12, 2-star Guest Houses in Shillong. On HolidayIQ, it has a total of 3 photos and 21 text reviews. it is rated top for its Destination, Front Office and Location.

The online booking price of the hotel ranges between Rs 1,200 to Rs 1,700 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Single (43%) and Family (29%) are the most common type of travellers that like to stay here. 43% of guests enjoy the hotel's relaxed environment, whereas 21% have rated the ambience as relaxing.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.

Pine Brook Guest House is located at Howell Road . Lady Hydari Park (1 Km), Bishop Falls (1 Km), Meghalaya State Museum (1 Km), All Saints Church (1 Km) and Bara Bazaar (Iewduh Market) (2 Kms) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay.

Other amenities include Restaurant. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.


Featured in the HolidayIQ Blog

8 Holiday Getaways to Pamper the Dedicated and Caring Virgos

HolidayIQ Reviewer Madhuri Agrawal shares, “A clean and green heaven. We did a family vacation in Shillong, and it turned out to be a great place to get together and relax Read More

Watch The Fresh Bloom Of Flowers At These 7 Hills With Your Gang

HolidayIQ Reviewer Ismat Hussain Choudhury adds, “Beautiful park with fully bloomed flowers atop the hills... The park comprises of lots of flowers, mostly roses. It looks beautiful when the Read More

Are you the business owner of Pine Brook Guest House, Shillong ?

You can respond to reviews, manage your listing, add photos, and get more reviews by partnering with HolidayIQ!

Hurry up and claim your property now!

Manage your listing > Get more reviews for your property >

Are you a travel agent?

Become a part of our growing Travel Partner Platform. You can get high quality Shillong travel leads and help our travellers book Shillong holiday packages. Join now!

Looking for phone number? Get phone number of similar hotels Looking for phone number? Get phone number of similar hotels