Pine Hill Homestay, Shillong
Ranked 47 of 234 hotels in Shillong
Lovely Residence, Mawnianglah, 7th Mile
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We were a large group close to 25-30 people mainly family and friends. Our trip was very recent in this month of November 2017 which included senior citizens and small kids. We stayed with them for 4 days in total. Their entire home stay was booked by us. Pros:. 1. Good Location. 2. Decent Rooms. 3. Good Food. Cons:. Service is pathetic. The manager Nitti (as she pronounced) was very clear on day. One that "The More You Pay, The More Will Give You Service" that simply means. If you have got a cheaper deal to stay with them you better expect to get a bad. Service from them The helpers are rude and have zero tolerance to customers request They will be very strict in terms of timing when a guest is suppose to come for. Breakfast and dinner but when the guest arrives they will themselves delay it by. An hour minimum. 4. They are very inflexible to a guests request for timing and food preference. 5. Despite of consistent reminder their house keeping could not even provide us a. Fresh pair of towels nor the rooms were cleaned on even a single day. There is no hot water in most of their rooms except few despite of having a. Geyser. One of our members was demanding about certain services as expected. And assured by them because they were not providing it, but since the manager. Found it impolite despite all the other members being really nice to her, she. Ensured. That the entire group suffered including senior citizens and small kids. 6. Their whole attitude is very arrogant and not so customer friendly. I would strongly recommend any one who expects good service and behavior from the homestay staff to not book you stay with them. They are highly understaffed. They are not at all equipped to manage a large group of people. Best of Luck who wishes to stay with them and get reprimanded for demanding what customer deserves!
It was a family trip in the month of February. The terminal was very good. The surroundings of the hotel were very good as it was convenient. The ambience of the hotel was good. The booking and front office services were good as they were cooperative. The services provided were very good as they were helpful and cooperative. The rooms provided were very good as it was neat and clean. The food and drink was not up to mark, it was average. The hotel had provided pick up and drop facilities. The overall experience at the hotel was very good.
Pine Hill Homestay is ranked #47 among the 234 hotels in Shillong with an average rating of 5.0 out of 7. On HolidayIQ, it has a total of 7 photos and 12 text reviews. it is rated top for its Activities, Food & Drink and Room.
The online booking price of the hotel ranges between Rs 2,400 to Rs 2,700 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Couple (42%) and Group (33%) are the most common type of travellers that like to stay here. 75% of guests enjoy the hotel's relaxed environment, whereas 17% have rated the ambience as adventurous.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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