Video Reviews (6)
The first impression of Shenbaga leaves you totally flabbergasted. The hotel's lobby gives you a feeling of a star hotel. The hotel is centrally located and is close-by to all sightseeing places . . We had booked two rooms - Majesty and Majesty mezzo. The mezzo room was surprisingly amazing. It was appealing and very well built. Though it wasn't much spacious the room was really nice. Majesty mezzo is suitable only for a family as the mezzanine floor has no separate door or partition for privacy from the room below. Majesty room was spacious but found it average in terms of interiors and facilities. It's not worth the price paid. The hotel has a swimming pool on the terrace and it gives a beautiful view of the old town and the beach. The swimming pool is shallow and good for kids. The breakfast spread was good enough and the food too tasted nice. The TV has a big time issue. It is too complicated to use. Struggled hard time to switch it on and finally had to call housekeeping not just once but a number of times as the issue kept repeating. The TV issue was in both the rooms. The staff at the front desk are either not fully qualified to be there or their hospitality itself is low. Our check-in was delayed a lot and that really disappointed us. Their check-in time is at 12pm, whereas we reached by 2pm and still we were made to wait one hour for our second room. The trouble didn't just get over there. We had booked for a double room whereas we were given a room which had two single beds. We had an infant with us so we requested them to change to which they said they'll change it the next day. But that never happened. That's not how a star hotel responds Overall a good place to stay but the front desk definitely needs better training
I stayed at this hotel for 3 nights. I had a very comfortable stay Pros:. - Check-in and Checkout went smoothly. -Room was spacious and well stocked with complementary and paid items. -Good View. -Rooftop Pool. Breakfast spread. Cons:. -The in-room dining was a bit disappointing. Didn't like the food that much. So reducing one star. On and on, do choose this hotel as everything is near to this hotel. Promenaded is hardly 1 km away from the hotel and every other place in white town is accessible as it is within a distance of 2 km.
Two couples visiting Pondicherry and was happy that I booked Shenbaga. The pool was really nice and the room was also clean. The staff was very courteous and helpful. Had a smooth and hasselfree check-in and check-out. Great Location as the proximity to the beach, local market, eateries was great. The buffet breakfast was just nice and nothing extraordinary. The room service can be way better as the food is overly priced and no value for money.
It is one of the finest hotel to stay in Pondicherry city. The breakfast they served was really nice but variety was short. Their room service is really good. Staff is courteous and humble. Their swimming pool is on terrace and is worth visiting. The hotel and its swimming pool is simply good to relax and chill.
This hotel is located right in the heart of Pondicherry. The breakfast was pretty decent. And the rooms were quite spacious and clean. The swimming pool was on the top floor and it was well maintained. Overall, I'll recommend this hotel for a couple stay.
The hotel was in a very prime location. Rooms were spacious and clean. Service was very efficient. The restaurant food could be improved, breakfast was good though. The hotel mentioned of Jacuzzi while booking but on arrival we came to know that it was not working from past 2 months. Was really disappointed with that because I was looking forward for the same. If the Jacuzzi was not functioning from past 2 months, that should be taken off from the app / website.