Sugar Plum Macedo Palms, Baga
Ranked 52 of 104 hotels in Baga
Off Calangute-Baga Road, Baga, Bardez
Phone Number 0-9561135288 www.sugarplumhotels.com
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Goa is an annual ritual for me. This year again at the end of September I visited Goa. This time it was a different hotel for me in Baga. This hotel's location was awesome. Just few minutes walk to the beach and also to Tito's Lane. This time we were 2 couples and we booked 2 standard AC rooms. We booked it through Goibibo at a cheap rate. We reached hotel early and we were given early check-in. So far everything was good and I was happy But then slowly we started seeing the issues. We had 2 adjacent rooms. And next to us was a common bathroom which was used by hotel staff. The bathroom was very smelly. And whenever the door of the bathroom opened, the corridor which was closed became smelly. First day on asking them they cleaned the bathroom. We were out most of the day and then again when we returned it was smelly What we found the staff were not professional and smart enough to handle guests. One instance was we carried our own luggage to the first floor room. Not that we cannot carry them but it's a general courtesy of the hotel staff to ask at least We stayed 3 nights at this property. The room was never cleaned yes, we did not ask them specially to clean the rooms. But we expect them to do so by themselves. In Goa, in all my previous hotels, after enjoying the day outside and entering back hotel room at night I used to find the hotel rooms super clean and never did we ask the hotel staff to clean the rooms specifically. There were also some blood stains in our bed sheet. Also it was the same with the other couple, in their bed sheet Another problem is parking. We hired self driven car for 2 days. The space around the hotel is so less that it is really difficult to park a 4-wheeler The complimentary breakfast was limited, but good Even with these problems I was fine since AC was working good and bed was comfortable But the last day I was really disappointed. We needed a late check-out and we were ready to pay extra for the extra time. After some negotiation we were fine with a price which was just 200 Rs lesser than the price we booked. In our booked price we had breakfast inclusion. Breakfast of 2 people is around 200 Rs and if breakfast is not included in the extra time price, we are actually paying the full price (the price for which we booked the room) of one night. So I just asked the owner of the hotel to include breakfast in our negotiated price. To this she said "We are running a hotel, not here to do charity", this really offended me. I love Goa and people here so much, that every year it brings me here. This was the 1st time someone behaved with me this way in Goa So what I can conclude in my entire stay is other than the location nothing I found so good that it will bring me back here again. Won't recommend it to my friends in Pune.
Sugar Plum Macedo Palms is ranked #52 among the 104 hotels in Baga with an average rating of 4.6 out of 7. On HolidayIQ, it has a total of 10 photos, 27 text reviews and 1 video reviews. it is rated top for its Location, Destination and Room.
The online booking price of the hotel ranges between Rs 1,300 to Rs 1,400 per night. The hotel offer 7 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Couple (38%) and Group (35%) are the most common type of travellers that like to stay here. 38% of guests enjoy the hotel's relaxed environment, whereas 23% have rated the ambience as hypnotic.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.
Other amenities include Laundry Services, Doctor On Call, Room Service, AC and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
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