Surya Palace Hotel

Jammu Road Vaishno Devi, Katra Udhampur Dist. , Vaishno Devi

2 Star
20 of 20 Rank

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Reviews summary (12)

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Experience Scale

Average rating

3.9 /5
3.8 /5
3.5 /5
Front Office
3.6 /5
3.6 /5
3.5 /5
Food & Drink
3.1 /5
2.9 /5

Guest Reviews

1 Review

Service of the hotel was terrible


Appearance of the hotel interior and exterior was beautiful. The check in and checkout service was done on time. The service of the hotel was terrible. I take food from the hotel. I use any activity in the hotel. Geyser and TV was provided well in working condition.

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1 Review | 46 Readers

Excellent hotel with good surroundings


The destination was excellent and we went there for both religious and adventures purpose. We reached the hotel very easily as it was on the main city. The interior and exterior look of the hotel was very nice. The surrounding area was also very nice. I had not faced any problem during check-in and check-out. Behaviour of the staff was very good and wonderful trekking facility was provided nearby the hotel. I had my food outside but food was served in the hotel. The room was good with all basic working amenities. Outside view from my room was very scenic.

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1 Review | 99 Readers

Basic amenities, good food


As Shirdi place destination was excellent. Purpose of the visit is religious and it's a great experience to stay there, basic amenities of the hotel are average and the food provided by them is good and there presentation of everything is overall good, there staff are more humbled towards our family and they are guides us regarding the town for tour.

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1 Review | 154 Readers

Services were fast and rooms were very clean


Hotel was very nice. I stayed there for two days. It was conveniently located. Location of the hotel was fine. Look wise, it was superb. Rooms were very clean and well maintained. TV and other basic amenities were available in the room. Staff behaviour was helpful and friendly. Booking and front office staff was excellent. Services were fast. Rooms were neat and spacious. Food and drink was delicious. Activities were very fine in this hotel. I will recommend this hotel to other travellers. I am totally satisfied with the amount of money I have spent at the hotel.

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3 Reviews | 682 Readers

Clean rooms and good quality food


The location is good and the behavior of the staff is also good. The rooms of the hotel is clean and the food quality of the hotel is nice and fresh. The view from the hotel is nice and it is near the market. In the end I want to say that the experience from this hotel is good and also want next time to stay in this hotel.

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2 Reviews | 1570 Readers

the overall experience of the resort


the overall experience of the resort its service and other parameters it is a good place to stay. service provided was awsum and was on time and other stuff and view was good.

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3 Reviews | 809 Readers

overall hotel is good


overall hotel is good ,at good location, service is good and comfortable. food is ok . rooms are big and hygenic

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36 Reviews | 30588 Readers

The interior is good


When i visited Katra first time this was a hotel of my choice. The interior is good

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1 Review | 1320 Readers


my experience is good nd vaisno deve tempel is so nice nd i enjoye it

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1 Review | 1378 Readers



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Surya Palace Hotel is ranked #20 among the 20 hotels in Vaishno Devi with an average rating of 4.9 out of 7. It is one of the among 2-star in Vaishno Devi. On HolidayIQ, it has a total of 12 text reviews. it is rated top for its Destination, Location and Service.

The online booking price of the hotel ranges between Rs 1,000 to Rs 1,000 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (80%) are the most common type of travellers that like to stay here. 80% of guests enjoy the hotel's peaceful atmosphere, whereas 20% have rated the ambience as relaxed.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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