Swiss County

Chitirapuram P.O., Pallivasal, Munnar, Kerala 685565 , Munnar

3 Star
59 of 734 Rank
+91-4865-9846693700
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    Swiss County- Inside the resort Shifad
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    Arpit Shah
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    Praveen pankaj
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    Praveen pankaj
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    Amit nisal
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    Satish rajamohan
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    Anushree bhagat
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    Ushashi banerjee
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    Jyoti rawat

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What travellers are saying about this hotel

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Reviews summary (184)

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Experience Scale

Average rating

Destination
4.4 /5
Location
4.3 /5
Appearance
4.4 /5
Front Office
4.4 /5
Service
4.5 /5
Room
4.6 /5
Food & Drink
4.2 /5
Activities
3.3 /5

Video Reviews (5)

Vibhooti Mangal Tiwari

Bangalore
28 Reviews | 448 Readers

"Stunning room with an enchantin..."

01:17
Overall Rating
7.0 /7
  • 209

Aashima Kumar

 
4 Reviews

"Amazing hotel for stay with fam..."

02:04
Overall Rating
7.0 /7
  • 213

Vikrampal

 
16 Reviews

"Amazing property for family or ..."

02:02
Overall Rating
7.0 /7
  • 206

Ritu Chauhan

 
16 Reviews | 508 Readers

"Beautiful property for family a..."

01:44
Overall Rating
7.0 /7
  • 204

Godwin

 
419 Reviews | 29 Readers

"Nice stay"

01:04
Overall Rating
7.0 /7
  • 275

Guest Reviews


To visit again

5.9/7

I traveled to Munnar during the month of May 2017. It was a holiday trip with my family. I booked a room at this hotel through online in Make My Trip website. The hotel surroundings were very good. It was in the outer city and had a cool atmosphere. It was a silent and peaceful area. It was convenient to reach. We traveled by hired cab. The appearance was good with the overall looks. It was attractive with the in look and outer looks. It looked like a Villa. The reception was very good with the administration. They completed the booking formalities properly and they responded on time. They were friendly and cooperative. The area was kept clean and had a pleasant atmosphere. The overall service was excellent and very well satisfactory. We took a deluxe suite room. It was like a home. It had all the necessary accessories like Reading hall kitchen double bedroom attached bathroom and a balcony. It was well maintained. It was clean and spacious. The bathroom was clean. The room service was good prompt and they were on time. When we asked for any services they rendered it on time. We took both North Indian and South Indian food items. It had good taste and quality. It was well cooked and delicious. We took more room service than restaurant service. At that place no fun amenities and no extra benefits. Our stay was comfortable so I recommend this hotel to all other travelers. I indicate the hotel management

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Recommendable Hotel

5.6/7

We traveled to the Munnar in the month of May 2017. That was a honeymoon trip. I booked my stay through online. The location of the hotel was easy to reach. That was very nice place. The appearance of the hotel was very good. The reception staff was good to behave and provided room immediately. The reception area was normal. The service was provided on time. They were very helpful. I booked AC room. All the facilities were available in the room. That was clean and neat. We used room service for the food. The food was tasty and hygienic. We reached the hotel by other transport. The bus stand was 100 km away from the hotel.

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1 Review

Foods were delicious

5.9/7

I visited Munnar it was a Holiday trip with my family in the month of May 2017. I booked it online through Make My trip. The location of the hotel was in the middle of the beautiful nature. The bus stand and the market were far away. The exterior of the hotel was good in look. The front office staff was cooperative. The service of the hotel was on time. There was a car parking area. We have ordered the vegetarian as well as the nonvegetarian foods. The desert was extremely good. The complimentary breakfast was delicious. There was a garden in this hotel. The room was spacious and it was well kept.

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Best hotel for relaxation

5.4/7

I went to Munnar in the month of May 2017 I went there with my family. I booked my stay through Make My Trip. The location of the hotel was very good. The appearance of the hotel was average in look. The reception was very cooperative. The room was very spacious. But should improve the cleanliness of the room. We had breakfast from there. They want to improve food items in the breakfast. Lift facilities were not there it was a big drawback of this hotel. It is a good place for the people who are looking for relaxation. Overall it was a good place for every traveler.

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1 Review

Decent hotel

5.9/7

We visited Munnar in the month of May 2017. It was a holiday trip with family. The destination was a nice a tourist place. We stayed in this hotel for one night only. We reached this hotel by taxi the location of the hotel was favorable with the climate. The room booked was clean and comfortable. All the basic facilities were provided there. The bathroom was well m maintained. The receptionist was polite a friendly. They were provided all needs on time. They did check in and check out properly. The service staff were provided all needs on time.

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Homely food with enjoyable stay"

6.1/7

It was a family trip we visited Munnar in the month April 2017. We booked this hotel through online. The hotel was located far from the city and the major tourist places. The interior and exterior appearance of the hotel was clean and nice. The room was good with cleanliness. The Bath room was well maintained. We enjoyed a nice view from the there. All the basic amenities were available in the room. The beds provided was comfortable and clean. The front office staff was friendly and they gave a warm welcome. They did check in and check out properly. The service staff were provided all needs on time. We had food from the hotel. It was like a homely food and delicious also.

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1 Review

Best hotel to stay"

5.6/7

We visited Munnar in the month of April 2017. It was a holiday trip with friends. The destination Munnar was good with its climate. The interior and exterior appearance of the hotel was beautiful to see. The hotel location was favorable to stay. The booked room was spacious and well maintained. All the basic amenities were available there. The bathroom was well maintained and hygienic. The bed provided was comfortable and clean. The reception staff was cordial and they did check in and check out properly and firstly. The service staff were provided all requirements on time and they were co operative also. The Restaurant facility was available in this hotel.

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Awesome Hotel In The Hilly Area

6.5/7

We visited Munnar in the month of May 2017. That was a family holiday trip. I booked my stay through online. The hotel located in the hilly area so the atmosphere was very good. The hotel was easy to reach. The building of the hotel was very good and attractive. There was a parking space available. The reception staff was cooperative and they had provided whatever we need. The reception area was clean and spacious. I booked AC room. The room was spacious and clean. There was a separate drawing room balcony etc. The interior was very good. All the facilities were available. The room service food service was good. The service staff was helpful. They were providing service on time. I ordered veg and non-veg both type of food. That was very tasty. They had provided complimentary breakfast. There was a verity of food available. I like to suggest this hotel to other travelers.

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Food was not tasty

5.9/7

On my Holiday trip I visited Munnar. I went there along with my family in the month of April 2017. I booked it online. I am basically from Chennai. The location of the hotel was easy to reach. The appearance of the hotel was fine in look. The Front Office staff were helpful. The service of the hotel was on time. They have arranged the cab as well as the bike for the sightseeing. There was a WiFi facility in this hotel. We have booked the deluxe room. The room was spacious and well maintained. We had the food in this hotel and they have to improve the taste of the food. Overall it was a peaceful stay.

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Pune
1 Review

Very fine hotel

5.8/7

I had a trip to Munnar in the month of April and it was a holiday trip. My overall experience in Munnar was very excellent. The destination Munnar was excellent cause it had nice views. The location of the hotel was also excellent cause it was near the hill area. The appearance of the hotel was also good. The front office of the hotel was very good cause they are friendly. The services of the hotel were excellent and they were very cooperative. The food and drink facilities were also very good. The room was also very nice and spacious. Other activities were very good. I booked the hotel through Infinity tour.

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Overview

Swiss County is ranked #59 among the 734 hotels in Munnar with an average rating of 6.0 out of 7. It is one of the 75, 3-star Resorts in Munnar. On HolidayIQ, it has a total of 81 photos, 184 text reviews and 5 video reviews. it is rated top for its Room, Service and Front Office. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 5,600 to Rs 6,100 per night. The hotel offer 32 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (49%) and Couple (43%) are the most common type of travellers that like to stay here. 61% of guests enjoy the hotel's relaxed environment, whereas 31% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of July, Aug and Sept for the best experience.

Swiss County is located at Chithirapuram . Chithirapuram (1 Km) and Attukal Waterfalls (3 Kms) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

Ambiance

What does this property look?

    ...the appearance of the hotel was excellent...
    ...the appearance of the hotel was average in look...
    ...the interior and exterior appearance of the hotel was beautiful to see...
    ...the appearance of the hotel was very good both the interior and exterior...
    ...the appearance of the hotel was pleasing, the front office staff were efficient...

Describe the setting of the hotel

    ...the exterior of the hotel was good in look...

How was the hotel?

    ...the ambience of the hotel was very nice...
    ...the hotel surroundings were very good...
    ...the front office of the hotel was very good cause they are friendly...
    ...the hotel was wonderful i was very happy with our stay...
    ...excellent hotel with an amazing view from the room...

How was the resort with respect to size?

    ...secondly the hotel is really cozy and comfortable...
    ...swiss county picture perfect! swiss county is a cute little hotel tucked in the hills of foggy munnar...
    ...this small 78 rooms cozy hotel or a boutique hotel is in the lap of munnar s hills, view from the rooms facing hills is awesome, rooftop restaurant will takes you close to feel the freshness ad nature...

How was the ambience of the resort?

    ...tea valley is a beautiful resort surrounded by green and beautiful tea plantations and it was perfect for a honeymoon stay...

Location

How is the location?

    ...the destination of the hotel was very good...
    ...the destination of the hotel was fantastic...
    ...the best part of the hotel was cleanliness...
    ...the building of the hotel was very good and attractive...
    ...the site of the hotel was average as it was from the city...

How are the views from here?

    ...the location of the hotel was excellent the view was good...
    ...view from the hotel is fantastic...
    ...each room has a sitout offering excellent views of the valley...
    ...the hotel is well situated and the view from the rooms is just awesome...
    ...it is a bit on the downhill side but the view from the rooms is breathtaking...

How are the hills?

    ...climate was good best hill station in kerala...

How are the views from here?

    ...hill view from the room was awesome...
    ...hill view balcony and garden view entrance if you take ground floor...
    ...for destination i would like to rate as excellent and like the hill top view, tea garden a lot...
    ...i advice travellers to take hill view rooms, and have a minimum 3 nights stay, munnar is best place to explore at ease...

Describe the travel?

    ...after that we got freshed and we went to top station...
    ...very narrow and dangerous road...
    ...the cab facility was provided by the hotel...
    ...hotel is located interior of the city, far away from bus stand...
    ...we can easily reach tourist places from swiss country, power house road, chithirapuram...

How are the views from here?

    ...the mountain view is amazing in the morning...

Describe the weather during your visit

    ...its just the weather was really bad so we couldn not enjoy the place much...

How is the sunrise/sunset?

    ...you can see the ranges of mountain from the balcony and can witness the beautiful sun rise...

Service

How was the service of the reception?

    ...the booking and reception services were good as there were no delays in check in and checkout...

Was the reception helpful?

    ...the reception was very cooperative...

How was the service?

    ...the housekeeping services were also very good...
    ...i would rate the services in the hotel were average...
    ...overall service of the hotel was very good and punctual...
    ...the services of the hotel were excellent and they were very cooperative...
    ...the services provided were very good since the staff were on time...

How was the service of the staff?

    ...the behaviour of the staffs was very nice...
    ...the staff at the reception was very good because of 24/7 availability...
    ...the staff at the reception was average...
    ...room was excellent, food was fantastic, hospitality was wonderful...
    ...the hospitality of all the staff are great...

Was the staff helpful?

    ...hotel staff was very courteous and friendly...
    ...the behaviour of the staff was friendly in the hotel...
    ...the hotel staff were very courteous and polite...
    ...hotel staff is extraordinarily courteous, polite and offered amazing hospitality...
    ...the staff at the hotel were friendly, wellmannered and attentive...

How was the service of the management?

    ...manager pramod is wonderful...
    ...courteous staff and good management, very good service...

Was the management helpful?

    ...the booking and front office was excellent as the manager was very helpful...
    ...after that when we reached to hotel(swiss county), the manager was very friendly and he welcomed us with drink and wet cloth...

Value For Money

Value for money


How was the food priced?


Food

Was buffet service available?

    ...though buffet was not available, a la carte was decent...

Is there complimentary breakfast?

    ...the complimentary breakfast was delicious...
    ...breakfast is complimentary and there is enough to choose from or you may get an omelette custom ordered...
    ...the service was excellent as it was very quick and the food was very good as it was like homely made food and they also provided complimentary breakfast and wifi facility...

How was the breakfast?

    ...also breakfast is also best but need to add more items...
    ...complementary breakfast was good...

How is the restaurant?

    ...the roof top restaurant had good ambience...
    ...very clean restaurant also very beautiful...
    ...the restaurant staff was quite nice...
    ...the food at the hotel was excellent...
    ...the food in the hotel was very good...

What was the quality of food?

    ...food is exceptionally good at their costs...
    ...the food quality was very good in the hotel...
    ...they care a lot and food quality is awesome...
    ...food also very good and tasty...
    ...the staff was very attentive and the food served was also excellent...

How is the bar/pub at the hotel?

    ...food and drinks of the hotel were average and quality the food was not good...
    ...the complimentary welcome drinking was provided by the hotel...
    ...the food and drinks were available in the hotel was good...

How and what kind of food is served at the restaurant?

    ...the coffee maker was available in the room...
    ...the food was good as the taste was good in quality...
    ...the food provided in the hotel was vegetarian it was good in quality and taste...
    ...it had good taste and quality...

Was food available at the restaurant?

    ...the variety in food was not available in the hotel...
    ...the continental food was available in the hotel...
    ...food facility was available but i had taken food outside...
    ...there was a verity of food available...

Rooms

Describe the room size

    ...the suites are very spacious, comfortable and rich...

What was the quality of the room?

    ...the interior design of the alpine suite rooms are awesome and the foods are delicious...
    ...gives king size living experience...

How was the room?

    ...the beds provided was comfortable and clean...
    ...the bed provided was comfortable and clean...
    ...view from the room is amazing...
    ...room has perfect vellum view...
    ...view form room was awesome...

Describe the bedroom size

    ...rooms were super spacious and with clean and big washrooms...
    ...rooms are too much spacious...
    ...the booked room was spacious and well maintained...
    ...the room was very spacious, very well maintained and clean...
    ...the bed size is very small and for a family of 2+1 it will be very tight...

How pricey are the rooms?

    ...the room price was reasonable in the hotel...

Were the rooms clean?

    ...the room booked was clean and comfortable...
    ...the room was clean and well maintained...
    ...a pleasant stay with scenic view of mountain and good food and very clean rooms and excellent service by the staff...
    ...cleanliness: the rooms are kept clean, fresh or extra towels are replaced/kept as and when you call the reception...
    ...personalized attention to needs and staff is very courteous with smile always, rooms are clean and hygienic, spacious, with amenities like cardio exercise, dvd players, sound system...

Were the facilities and room ready?

    ...room facilities of the hotel were excellent...
    ...room facility was good and spacious...
    ...after online booking, the call with the reception staff made a difference by getting the best room available...

Describe setting of the room

    ...i would suggest this hotel to provide new blankets...
    ...the blanket provided in the room was old...

Is wifi available?

    ...wifi facility was not available in the room...
    ...the wifi facility was available in the hotel...
    ...there was wifi available in the hotel, they had intercom also...
    ...wifi service was available in the hotel...
    ...there were wifi facilities provided by the hotel...

Was free wifi available?

    ...amenities: there is free wifi connection for posting the occasional updates...
    ...there was complimentary wifi facility in the hotel...

Was wifi strength good?

    ...fast wifi connectivity...

What toiletries are provided?

    ...ac, tv, geyser everything were functioning properly...

Were the bathrooms clean?

    ...the bathroom was clean...

How is the room service?

    ...room service of the hotel was good...

Describe the balcony

    ...the view from the room balcony was breathtaking...
    ...i went with my wife and the view from balcony was amazing, was indeed spacious...
    ...the view from the balcony really amazing to watch the sunrise, the misty mountauns are a treat to watch...

Amenities

How was the office?

    ...the booking and front office was excellent as the manager was very helpful...
    ...the front office of the hotel was excellent and all the staff behaviour was very good...
    ...i would rate the front office good, as check in check out process was on time...

Is there a swimming pool available?

    ...the swimming pool was not available in the hotel...
    ...swimming pool facility was not available...

What other amenities are available?

    ...indoor games and outdoor games were not available...

Any transport, drop or pick up facility available?

    ...the hotel was located near to the transportation facility...

What other facilities are available?

    ...the food and drink facilities were also very good...
    ...all the facilities were available in the room...
    ...food facility was available but i had taken food outside...
    ...all the basic facilities were provided there...
    ...extra facilities were lacking...

Is parking facility available?

    ...the parking facility was available at the hotel...
    ...the parking place was available in the hotel...
    ...the parking space was available at the hotel...
    ...there was a parking space available...

Activites

Were there any other activities available?

    ...there was no other activity available at the hotel...
    ...there is no fun activities available and the location is little far to go for the sight seeing...

How is the natural beauty?

    ...the location of the hotel was in the middle of the beautiful nature...

Describe the garden?

    ...the garden was not available in the hotel...
    ...there were beautiful tea gardens at a short walk...
    ...the garden was available at the hotel...
    ...the parking facility and garden was good...
    ...their interiors design of the rooms and their decoration with lily flowers is praiseworthy...

What type of trip?

    ...happy life happy holiday make this hotel stay happy...
    ...staff were very friendly and overall the trip was perfect...
    ...i had visited this hotel with my family for relaxation trip...
    ...one of my friend suggested this resort and the trip was amazing...
    ...i had visited this hotel with my family for personal trip...

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