Taj City Centre Gurugram, Gurgaon

Ranked 828 of 1708 hotels in Gurgaon

3.0/5 2 Reviews

Plot No.1 Sector 44 Near Fortis Hospital

Phone Number www.tajhotels.com

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What travellers are saying about this hotel

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Value For Money:

Service:

Rooms:

Reviews summary (2)

Best time to travel

Preferred with

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Experience Scale

Average rating

Activities
5 /5
Destination
2.1 /5
Room
4.3 /5
Food & Drink
3.6 /5
Front Office
2.9 /5
Service
0.7 /5
Appearance
4.3 /5
Location
0.7 /5

Reviews (2)


Dishonest staff. Cut one's own throat.

4.1/7
Posted 9 Apr, 2018

I got a discount coupon from make my trip for Rs. 1000. When I showed them at the reception and requested them to redeem it they told me that they can't redeem it now as it's against our rule to redeem it at my this time's visit. I said okay and made the balance payment. After that I called Make My Trip to confirm this rule, they said that there is no such thing and they told me to give the phone to hotel's staff to have the word with them regarding there misrepresentation. The hotel staff refused to talk to them and agreed to refund me the amount by redeeming my coupon. It's so disgusting to say that such a big reputed so called 5star hotel does such a cheap things for such a small amount. Their sauna wasn't working and there was no helper on second floor. Also there was no bathrobe available in the bathroom. I requested them 10times to get it. I waited for 20mins but no one came. After 20mins a staff member came to inform me that it's not available. It was so insulting and disrespectful. If the staff of this hotel was honest and cooperative, I would have stayed here every weekend as I liked their yoga dance class and was willing to take membership. But such small dishonesty issues and wrongdoings by the staff was not at all appreciable. I liked the hotel but I would never like to stay here and prefer going to much better hotel.

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Overview

Taj City Centre Gurugram is ranked #828 among the 1708 hotels in Gurgaon with an average rating of 4.1 out of 7. It is part of the "Taj Hotels, Resorts & Palaces" chain of hotels in India. On HolidayIQ, it has a total of 2 text reviews and 1 video reviews. it is rated top for its Activities, Appearance and Room.

The online booking price of the hotel ranges between Rs 7,100 to Rs 18,000 per night. The hotel offer 208 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (100%) are the most common type of travellers that like to stay here. 100% of guests enjoy the hotel's relaxed environment

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

The hotel ensures you are well taken care of during your stay.

Other amenities include 24 Hours Front Desk, AC, Backup Generator, Restaurant and Room Service. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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