Tea Castle Hotel, Munnar

Ranked 90 of 696 hotels in Munnar

Chitrapuram, Munnar, Kerala 685565

Phone Number www.teacastle.in

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    The hotel Samit De
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    Activities in the hotel Mohammed Ishaq
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    Senthil
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    Anshul
  • Tea Castle Hotel -
    Mr.satadru sengupta
  • Tea Castle Hotel - View from the room
    View from the room Samit De
  • Tea Castle Hotel - The hotel
    The hotel Samit De
  • Tea Castle Hotel - Tea Castle Hotel
    Tea Castle Hotel Arunava Chakrabarti
  • Tea Castle Hotel - View from the room
    View from the room Hiren shah
  • Tea Castle Hotel - Activities in the hotel
    Activities in the hotel Mohammed Ishaq
  • Tea Castle Hotel - Inside apperance of restaurant
    Inside apperance of restaurant Mohammed Ishaq
  • Tea Castle Hotel - View of lawns
    View of lawns Mohammed Ishaq
  • Tea Castle Hotel - View of the hotel
    View of the hotel Ganesh Tiruchi
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What travellers are saying about this hotel

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Reviews summary (242)

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Experience Scale

Average rating

Destination
4.2 /5
Location
4 /5
Appearance
3.9 /5
Front Office
3.9 /5
Service
3.8 /5
Room
3.9 /5
Food & Drink
3.9 /5
Activities
3 /5

Video Reviews (2)

Godwin

 
419 Reviews | 29 Readers

"Nice place to stay"

00:59
Overall Rating
7.0 /7
  • 290

Sandeep c

 
75 Reviews | 1 Reader

"Excellent hotel for stay"

01:02
Overall Rating
7.0 /7
  • 225

Reviews (242)


Delhi
1 Review

1 Review

3 Reviews

2 Reviews | 17 Readers

Mumbai
2 Reviews | 3 Readers

Top Reviews


Kochi
1 Review | 10 Readers

Pleasant stay but foods are over priced

3.5/5
Posted 2 Jun, 2015

The main difficulty I faced is there is parking, limited parking facility is there. Card payment was not working and ATMs were at a minimum distance of 7 to 8 km. Lift facility was not adequate. In-house entertainment in the hotel was not up to the mark. Even though the food and beverages were tasty I felt they are overpricing. The staff were really good. Room service was also fine. About the location its around 8 km down from Munnar. Front office and the staff were really nice which made our stay pleasant among these lacks.

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Delhi
2 Reviews | 152 Readers

Supportive staff & excellent view; average food

3.1/5
Posted 13 Mar, 2015

I had a very good experience in Munnar because Hotel view is very excellent and sightseeing is very nice. Very good Tea Garden, Flower Garden, Spice Garden, Lake, & National Park. So I enjoyed tour of Kerala. Hotel Tea Castle staff is supportive & very cooperative & accurately Service. Food taste is average but not a bad because I am a Gujarati. So I had ate very tasteful dishes. Hotel room look wise, was average but outside view is very good.

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Best Accommodation

5/5
Posted 24 Oct, 2017

This was my Holiday trip. I traveled Munnar in the month of June 2016 along with my wife. I booked this hotel through online. I am basically from Lucknow. The Location of the hotel was beautiful. The surroundings were very neat. The appearance of the hotel was wonderful. The interior and exterior look of the hotel was nice. The front desk was excellent. The staff was good and friendly with us. The room was excellent. It was clean and neat. The window view was nice with garden. The food was very nice. I had Non-Vegetarian food. It was tasty. The services were well kept. The nice swimming pool was available. The Activities were very nice. Overall this hotel was excellent to stay.

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Chennai
1 Review | 2 Readers

Conveniently located with good appearance

3.6/5
Posted 23 Mar, 2015

The hotel was conveniently located. One garden was there nearby the hotel. The interior and exterior appearance of the hotel was neat and clean. The staff were friendly and hygienic. The room was neat, clean and very maintained. I could see nice scenery from the room. The washroom was neat and clean. The food facility was there in the hotel and they provided buffet system. I didn't participate in any other activities. There was no delay during check-in and check-out process. Sightseeing trip was not organized by the hotel for tourist. The overall stay was worth for money. I would like to recommend this hotel to other travellers. I don't have any suggestion for hotel improvement. I went there with my family.

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1 Review | 44 Readers

The staff at the hotel were polite and cooperative

3/5
Posted 3 Sep, 2015

The hotel was located near by the bus stand. The surrounding of the hotel was nice and clean. The interior and exterior of the hotel were nice and well decorated. The staff at the hotel were polite and co-operative. The check-in and check-out process was quick. The room allocated to me was spacious and clean. The amenities like AC, TV and refrigerator etc. Were functioning well. The bathroom was clean and tidy. I didn't see any special view from my room. The hotel served both vegetarian and non vegetarian food dishes and the price was reasonable. The quality and quantity of the food were very nice also the food was hygienic and tasty. The activities like swimming pool, gym and spa etc. Were not conducted by the hotel. The destination was very nice. I would like to visit this hotel again. I would like to recommend this hotel to other travelers. The overall stay at the hotel was very much nice and satisfied with it.

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Overview

Tea Castle Hotel is ranked #90 among the 696 hotels in Munnar with an average rating of 5.3 out of 7. It is one of the 75, 3-star in Munnar. On HolidayIQ, it has a total of 35 photos, 242 text reviews and 2 video reviews. it is rated top for its Destination, Location and Front Office.

The online booking price of the hotel ranges between Rs 2,200 to Rs 2,500 per night. The hotel offer 49 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (44%) and Couple (41%) are the most common type of travellers that like to stay here. 40% of guests enjoy the hotel's relaxed environment, whereas 32% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

Chithirapuram (2 Kms), Rose Garden (2 Kms), Tata Tea Museum (2 Kms), Blossom Hydel Park (2 Kms) and Thoovanam Falls (2 Kms) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Laundry Services, Doctor On Call, Restaurant and Parking Facility. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

Ambiance

Describe the setting

    ...the interior and exterior look of the hotel was nice...

How was the ambience of the property?

    ...the hotel looks ordinary but the services were good...
    ...hotel looks good only in pics...

What does this property look?

    ...the appearance of the hotel was wonderful...
    ...and the stay in the hotel was so peaceful also...
    ...the overall stay at the hotel was very much nice and i’m satisfied with it...
    ...the interior and exterior appearance of the hotel was neat and clean...
    ...the appearance of the hotel looked very old...

Describe the setting of the hotel

    ...interiors of the hotel was very good...
    ...the interior and exterior of the hotel were attractive and nice...
    ...the interior and exterior of the hotel were good and well maintained...
    ...the hotel exteriors and interior looked good...

How was the hotel?

    ...the ambiance at the hotel was very excellent...
    ...overall experience at this hotel was very comfortable...
    ...my hotel stay was really nice and the ambience of this hotel was fantastic...
    ...facilities provided by hotel are excellent...
    ...the hotel tea castle was very nice...

How was the resort with respect to size?

    ...but the hotel is little far away from the number town...

How was the ambience of the resort?

    ...my overall experience with resort was very good and to talk about the staff they are very cooperative they were very quick through out my stay...

Location

Describe the setting

    ...the infrastructure of the hotel was very old...
    ...the interior and exterior of the hotel were nice and well decorated...

How is the location?

    ...the location of the hotel is excellent! really nice...
    ...munnar is very good place and climate is very good...
    ...the location of the hotel is amazing especially valley behind the hotel...
    ...the location of the hotel was beautiful...
    ...i liked this hotel and munnar is awesome place to visit...

How are the views from here?

    ...the view from the balcony is very wonderful...
    ...best part is good views from balcony at higher floors...
    ...the view of the hotel was beautiful...
    ...hotel room look wise, was average but outside view is very good...
    ...the location of the hotel is awesome and the view was fantastic...

How are the hills?

    ...munnar hill station was very nice...
    ...weather and view on the hill top is also very nice...
    ...a nice hill station to visit...

How are the views from here?

    ..., functioning properly also there was a hill view available...

Describe the travel?

    ...nice top station view...
    ...the hotel is away from munnar town and requires private vehicle to reach...
    ...this hotel is 7 km from munnar town situated on cochin munnar road...
    ...the hotel is on munnar bypass and had to take a deviation from munnarcochin highway...
    ...the hotel was located near by the bus stand...

How are the views from here?

    ...there was mountain view around the hotel and it was a beautiful location, whereas the staff were professional and friendly...

Describe the weather during your visit

    ...climate and weather was awesome...
    ...weather is good and inside housekeeping is wellmaintained...
    ...location is very beautiful, good weather and food taste is very nice...
    ...weather was very pleasant and cool very beautiful waterfalls on the way location of the hotel was also very beautiful...

How is the sunrise/sunset?

    ...especially, the sunrise view in the morning was great...
    ...you can enjoy beautiful sunrise from that end...

Service

How was the service of the reception?

    ...service of reception is excellent, they are helpful to customer...

Was the reception helpful?

    ...the reception was helpful and food was tasty...

How was the service?

    ...reasonable rate and fantastic services is appreciable...
    ...the staff and services at this hotel were very good and friendly...
    ...apart from housekeeping, rest of the services is superb...
    ...the rooms were good with excellent room service team...
    ...hotel services are excellent...

How was the service of the staff?

    ...the hotel staff was also very good and polite...
    ...service rendered by the hotel staff is excellent...
    ...staff are very good, cooperative and helpful...
    ...the staff were really good...
    ...totally hospitality is average...

Was the staff helpful?

    ...the hotel staff were very friendly and good...
    ...staff in the hotel was friendly and courteous...
    ...the staff of the hotel were kind and polite...
    ...food quality is good, the front office staff were extremely helpful...
    ...staff of the hotel were very friendly...

How was the service of the management?

    ...service provided by the hotel management was also good...

Was the management helpful?

    ...the hotel management staff were very cooperative and i had a good time staying in the hotel with my family...

Value For Money

Value for money


How was the food priced?


Food

Was buffet service available?

    ...all was good but in the restaurant pricing of the buffet dinner was not appropriate...
    ...the food was good with many varieties, even buffet system was available and the rooms were neat, clean, and tidy along with basic amenities and not aware of the activities...

Is there complimentary breakfast?

    ...provides camp fire, decent free breakfast...
    ...even free breakfast is not so good in terms of value for money...
    ...complimentary breakfast was really good, juice, bread, poori bajji, appam stew, banana boiled, corn flakes milk, tea, coffee...

How was the breakfast?

    ...quality of breakfast is very good...
    ...morning breakfast was decent...
    ...good buffet breakfast and quality room service...
    ...breakfast was just basic and average...
    ...excellent breakfast...

How is the restaurant?

    ...food and restaurant of the hotel is very good...
    ...hotel restaurant is very nice...
    ...the food at this hotel was very good in quality and delicious in taste...
    ...though they had restaurant food unavailable after 9 pm...
    ...i used to select combo option because food from the hotel was good...

What was the quality of food?

    ...the food was also very good and delicious...
    ...food served are very delicious, restaurant staff are also very decent...
    ...the rooms are average, no wifi, food is also average...
    ...the food quality was average...
    ...very good hotel, service is best and food quality awesome...

How and what kind of food is served at the restaurant?

    ...food was not up to my taste, but was good and healthy...
    ...food taste is average but not a bad because i am a gujarati...
    ...location is very beautiful, good weather and food taste is very nice...
    ...good room service and facilities of coffee maker and hot water...
    ...kind hearted and humble staff and food ( veg food ) also very tasty...

Was food available at the restaurant?

    ...breakfast was excellent, however main course food was not very tasty...
    ...housekeeping is good and average food is available...
    ...the complimentary food was not available at the hotel...
    ...the food quality was not good in the hotel...
    ...jain food make available on our demand properly...

How were the cuisines served at the restaurant?

    ...we were not expecting so delicious north indian dishes in south indian hotel...
    ...restaurant attached is also very good with tasty south indian food...

Rooms

How was the room?

    ...the hotel rooms were very beautiful, big and comfortable...
    ...the rooms in the hotel are very good,well furnished and properly maintained...
    ...food was great and the room was also great...
    ...the view from most of the rooms are beautiful...
    ...balconies attached to each room are very good...

Describe the bedroom size

    ...hotel room is so good spacious, comfortable, neat & clean as well...
    ...the room was not that much spacious...
    ...good spacious clean room...
    ...the hotel rooms are big, neat and clean with a sunrise view...
    ...room was spacious and clean with all basic amenities like tv, ac, geyser, etc...

How pricey are the rooms?

    ...no facility is provided by the hotel in comparison of the charges (room tariff)...

Were the rooms clean?

    ...cooperative hotel staff and very clean room...
    ...rooms were very clean...
    ...rooms could be cleaner, the floor in mine was quite dirty...
    ...rooms were clean and spacious...
    ...but room was not clean...

Were the facilities and room ready?

    ...but the room ambience is not much tidy for a guest...
    ...beds are not that great, old model in room...
    ...bed are not upto the mark...
    ...the hotel room was not good...
    ...rooms are not neat and clean...

How was the wifi?

    ...if you want to stay away from town and you do not mind paying extra for food, this is good place to stay, food is not bad, ok and no proper wifi in room...

Is wifi available?

    ...wifi is not available in the rooms, only in the lobby...
    ...services are good just wifi facility should be improved a bit...
    ...wifi and internet facility used by me is speedly connected and enjoyed by me and my sons...

Was free wifi available?

    ...free wifi is not available from room...
    ...best part was it was the only resort offering us free wifi...

Was wifi strength good?

    ...the hotel staff is also very cooperative and polite, the hotel has a good wifi to cater the internet needs of the visitors...

What toiletries are provided?

    ...the toiletries except towels are almost useless...

Were the bathrooms clean?

    ...the room and the bathroom were cleaned on regular basis...
    ...room and washroom was clean and hotel staff was very cooperative...
    ...the bathroom was clean and the amenities in the room were worked well...
    ...washrooms are clean though...
    ...bathrooms and toilet were clean...

How is the bathroom

    ...the bathroom was also good and hygienic...
    ...nice bathroom...

Were water bottles provided?

    ...in room hot running water isn not satisfactory because of gas heater...
    ...when we visited, there was problem wit hot water facility for few minutes which the staff has rectified within few minutes...

How is the room service?

    ...room service was very good...
    ...room service was also fine...
    ...the room service was good and prompt in responding to the request...
    ...room service is good, rooms should be painted and food is very good...
    ...good room service and facilities of coffee maker and hot water...

Describe the balcony

    ...view from balcony is amazing...

Amenities

Is there a swimming pool available?

    ...swimming pool was not available...
    ...the nice swimming pool was available...
    ...but room services were very poor and no pool facilities...

What other amenities are available?

    ...indoor games were not sufficient...

What other facilities are available?

    ...lift facility was not adequate...
    ...rooms which we stayed in were very good because of available facilities...
    ...only negative point which i observed is there is no laundry facility...
    ...overall, all facilities are good and also staff give quick response to customers needs...
    ...getting transportation is very difficult over there as you need to for 2 hours to come from nearest town and can not expect any help regarding the same from hotel facilities either...

How is the parking space?

    ...parking is just average, otherwise its ok...
    ...parking area was quite good...
    ...the parking area was good and spacious...
    ...parking area is ok...

Describe the car parking size

    ...the parking is small compared to the people staying so that is something you have to manage...

Is parking facility available?

    ...parking available, value for money, 2star budget hotel...
    ...there was good parking facility and they also provide accommodation for driver...
    ...lack of car parking facility is one issue i faced in the hotel...
    ...the main difficulty i faced is there is parking, limited parking facility is there...
    ...the amenities provided were not up to the mark, parking was not adequate to the size of the hotel and the breakfast offered was not good as compared to other similar properties normally offer...

Activites

Describe setting of activity

    ...the hotel didn not provide any indoor and outdoor activities...

How would you rate the activites at the hotel?

    ...the activities were very nice...
    ...activities were awesome...

How is the natural beauty?

    ...place where you can have coffee with green nature in gallery...

Describe the garden?

    ...very good tea garden, flower garden, spice garden, lake, & national park...
    ...it was surrounded by lush green tea gardens...
    ...the hotel is nicely located amidst plush green tea garden with a good view from balcony...
    ...tata tea gardens are at walking distance from the hotel on the road towards munnar town...
    ...restaurant walls are designed very good with artificial leaves & tree trunks, giving it a pleasant look...

What type of trip?

    ...the sightseeing trip was arranged by our self...
    ...but the stay in this hotel was horrible which made the trip hell...
    ...thank you for this wonderful holiday...
    ...would recommend to all budget concerned families...
    ...it was a relaxation trip with my family...

How is the trek?

    ...other activity like bonfire and garden trek is good...

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