The Dewachen Retreat, Gangtok

Ranked 16 of 699 hotels in Gangtok

Near Deorali Taxi Stand , Amdo Golai Turning , NH-31A Near Indira Bypass Turning Gangtok

Phone Number http://www.jagjeethotelsandresorts.com/the-dewachen-retreat/

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Best rates for your stay

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What travellers are saying about this hotel

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Reviews summary (69)

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Experience Scale

Average rating

Destination
3.6 /5
Location
3.6 /5
Appearance
3.6 /5
Front Office
3.6 /5
Service
3.6 /5
Room
3.6 /5
Food & Drink
3.6 /5
Activities
3.6 /5

Reviews (69)


1 Review

Kolkata
1 Review

Awesome continental food

6.4/7
Posted 23 Jun, 2017

It was the Official trip to Gangtok with colleagues in the month of January 2017. I have booked the hotel through online Make My Trip website. I have used my own vehicle o reach the hotel. The destination is excellent. I liked the viewpoint over the destination. The hotel is located in the city center. The hotel is very convenient to reach. The appearance is excellent. The Room was excellent. The best part of the hotel is the room. The amenities were comfortable within the room. The room was properly ventilated and spacious. There was the WiFi facility. The reception area was spacious. I liked the approach of the staff. The service and the maintenance are excellent. The food was awesome. We had the complimentary breakfast. We had the continental food. But the dinner timings are limited. There were no extra activities over the hotel. I recommend the hotel. Overall comfortable stay.

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1 Review

Nice appearance and good staff

4.3/7
Posted 28 Mar, 2017

I stayed at this hotel for the month of January. It was a holiday trip with friends. The terminal was very good. The location of the hotel was very good as well. The appearance of the hotel was good. The front office and reception service were very good. The service provided at the hotel were good. The rooms at the hotel were good as it was spacious and neat. The overall experience at the hotel was good. There was no food provided at the hotel. The staff at the hotel were very friendly and were quickly responding to our needs.

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Nice ambience with good surrounding

5.4/7
Posted 27 Mar, 2017

The visit was in the month of February. It was a family trip. The terminal was good. The surrounding of the hotel was very good and convenient.  The sight of the hotel was good. The overall experience at the hotel was good. The service provided by the hotel was good. The front office service was good and the people there were cooperative and friendly. There were no delays in check in checkout. The rooms given to us were good. The rooms were neat, spacious and clean. The food and drink provided were good and there was complimentary food provided. The overall service at the hotel was good. There were Wi-Fi facilities provided.

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Top Reviews


Delhi
1 Review

Booking and front office was good

4.3/5
Posted 17 Jan, 2017

The dinner and breakfast was good. The allotted room was very good. The booking and front office was good. The food quality was nice. The activities were nice in the hotel. I had booked this room online. The location of the hotel was good. The hotel was located nearby the market and taxi stand. I didn't check the parking facility in the hotel. The interior and exterior was good. The view from the room was nice. Non-vegetarian food was provided by the hotel. All amenities were available in working condition. The WiFi facility was provided by the hotel. The overall service of the hotel was very good. The behaviour of staff was friendly in the hotel. I had visited this hotel with my family. I have any suggestion for this hotel. I would recommend this hotel for upcoming travellers.

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Posted by the Hotel Management

13th February 2017

Dear Ramesh,

Thank you for taking the time to share the feedback about your recent stay at Jagjeet Group of Hotels - The Dewachen Retreat. We appreciate your valuable feedback and are pleased to hear that you had a great stay at our hotel.
Thanks for your recommendation. Hope we will see you in your next trip in Gangtok.

Thanks & Regards,
Spandan Das
M- 9733087875
Reservation Manager
Jagjeet Group of Hotels


Beautiful stay in hotel

3.6/5
Posted 28 Mar, 2017

I stayed in this hotel in the month of October during a holiday couple trip. Gangtok as a destination was great. Location of hotel was wonderful with beautiful, peaceful and homely appearance. There was no delay in check in and checkout time, service was also prompt and satisfactory. I was offered complementary lunch in hotel. Other activities were not available in hotel. Hotel was having very good parking and it's their own parking space. Rooms were reasonable in tariff and I booked it on phone.

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Services and rooms were good

4.4/5
Posted 28 Mar, 2017

I travelled to this hotel in the month of November 2016 for business visit. The overall experience was very good at this hotel. I liked re services and facilities at this hotel. The destination was very good since I visited this hotel for business visit hence I did not go for sightseeing. The location of the hotel was very good as it was easily accessible. The looking of the hotel was good as the interior and exterior was good. Booking and front office was good but not so professional. I had done the booking through telephone. The services at this hotel were very good as they were attentive and room service was good. The food at this hotel was very good as the taste and quality was very good. They provided complimentary breakfast too. The room at this hotel was very good as it was spacious, well maintained with all the amenities in good working condition. The overall stay at this hotel was very good. I recommend this hotel to other travellers. My suggestion is to provide with the WiFi facility.

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The staff’s were not co-operative

2.5/5
Posted 17 Jan, 2017

The hotel was located far from the city. Cab facility was provided by the hotel. Transportation facility was not nearby the hotel. There was no problem in check in and checkout. The were not co-operative. The service was delayed. The room was spacious and clean. All amenities were provided in working condition. WiFi facility was available in the room. The appearance was okay. Garden was available in the hotel. The activity was not available in the hotel. The limited variety of food was available in the hotel. The quality of the food was not good. The complimentary service was not provided in the hotel. I had booked the room by online. I had visited this hotel with family and friend. Guidance was not arranged for sightseeing by the hotel.

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Overall good stay and the rooms are neat

4.2/5
Posted 17 May, 2017

My stay in the The Dewachen Retreat when I had been to Gangtok during the month of December 2016. It was my holiday trip with friends. The destination Gangtok was average. The hotel location was good with necessary available at the nearest. The appearance of the hotel was good because it is clean and neat. Hotel front office was good since they are always available with correct information. I booked this room directly at hotel. The services which was provided were average. The rooms at the hotel were very good with comfortable beds and neat bathroom. The hotel food was very good because price is very comfortable with more varieties.

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Overview

The Dewachen Retreat is ranked #16 among the 699 hotels in Gangtok with an average rating of 5.0 out of 7. On HolidayIQ, it has a total of 28 photos and 69 text reviews. it is rated top for its Activities, Food & Drink and Room.

The online booking price of the hotel ranges between Rs 5,500 to Rs 5,800 per night. The hotel offer 18 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (44%) and Single (24%) are the most common type of travellers that like to stay here. 38% of guests enjoy the hotel's relaxed environment, whereas 31% have rated the ambience as colorful and traditional.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Oct, Nov and Dec for the best experience.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include 24 Hours Front Desk, Breakfast Services, Conference Hall, Doctor On Call and Laundry Services. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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