The Elgin, Darjeeling

Ranked 4 of 552 hotels in Darjeeling

18, H.D Lama Road, Darjeeling, West Bengal 734101

Phone Number www.elginhotels.com

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  • The  Elgin - Room
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  • The  Elgin - Dining
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  • The  Elgin - Douglas Room
    Douglas Room
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  • The  Elgin - Surrounding of The Elgin
    Surrounding of The Elgin Mayuresh Kulkarni
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    Mayuresh Kulkarni
  • The  Elgin - Restaurant
    Restaurant Indra Das
  • The  Elgin - Lobby
    Lobby Indra Das
  • The  Elgin - Garden & sitting area
    Garden & sitting area Khushbu Gaddhyan
  • The  Elgin - Room from outside
    Room from outside Khushbu Gaddhyan
  • The  Elgin - Sitting area
    Sitting area Khushbu Gaddhyan
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    Ritupan gogoi
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    Ritupan gogoi
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  • The  Elgin -
    Ahtesham taqi
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin - Garden & sitting area
    Garden & sitting area Khushbu Gaddhyan
  • The  Elgin - Room from outside
    Room from outside Khushbu Gaddhyan
  • The  Elgin -
    Ritupan gogoi
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin - Surrounding of The Elgin
    Surrounding of The Elgin Mayuresh Kulkarni
  • The  Elgin -
    Mayuresh Kulkarni
  • The  Elgin - Lobby
    Lobby Indra Das
  • The  Elgin -
    Ritupan gogoi
  • The  Elgin -
    Ritupan gogoi
  • The  Elgin - Sitting area
    Sitting area Khushbu Gaddhyan
  • The  Elgin -
    Ahtesham taqi
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah
  • The  Elgin -
    Jaimin shah

What travellers are saying about this hotel

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Reviews summary (151)

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Experience Scale

Average rating

Destination
4.1 /5
Location
4.1 /5
Appearance
4.2 /5
Front Office
4 /5
Service
4.1 /5
Room
4 /5
Food & Drink
3.9 /5
Activities
3.2 /5

Reviews (151)


42 Reviews | 16 Readers

We admire the qualities of the staff

7.0/7
Posted 16 Jul, 2018

We have enjoyed every minute of the colonial experience. The hotel feels like a home from home and ALL of the staff are smiley, courteous and extremely helpful. Special mention to Prashant, one of the waiting staff, who really looked after us in the restaurant and for serving our afternoon Kingfisher beer refreshments on the terrace !. The restaurant food was of an excellent quality and varied each evening. Breakfast is plentiful and a choice of freshly cooked eggs is offered. The evening piano player in the restaurant is also very good and added to the colonial atmosphere. We enjoyed trying to 'name that tune' as he was playing!

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Hyderabad
44 Reviews | 3 Readers

Amazing excellent services

6.9/7
Posted 13 Jul, 2018

The kind staff at the Elgin made us feel welcome. Rooms were clean with comfortable bed and good bathroom. Nice breakfast. Lovely lounge to relax in, eating delicious fried peanuts and drinking brandy. I felt like I was part of Darjeeling's history. The Elgin management is doing its level best to preserve the history and ambience of the property and at the same time also provide the guests booked with this Hotel with the best of the modern amenities, the idea is to strike the right balance between the old world charm of the yesteryears and the modern amenities of our current times to make the guest experience a truly delightful and memorable one. Great Manager nice to stay.

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3 Reviews | 1 Reader

Bangalore
65 Reviews | 72531 Readers

Unique experience

6.7/7
Posted 16 Apr, 2018

Elgin offered us a very unique experience of staying in one of the old palaces turned into heritage hotel. The feel itself is very different right from the time you enter the lobby, till you settle down in the rooms. Grandeur is visible everywhere, with carpets and mirrors all over. Room was huge, with a separate living area and plush bathroom with designer toiletry. Food was also very good. Pleasantly surprise to see the table reserved for us for dinner even though we had not informed them. Added surprise was live instrumental music at dinner time. Service was also excellent. Walkable distance from the major shopping areas, including Chowrasta. Overall, we had a great stay at Elgin.

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Mumbai
1 Review

3 Reviews

Hyderabad
2 Reviews | 3 Readers

Agra
5 Reviews | 5 Readers

Top Reviews


Gurgaon
2 Reviews | 953 Readers

Staff is very helpful & educated; Room was superb

4.7/5
Posted 1 Jul, 2014

This is one of the premium hotels of Darjeeling, rooms was superb. Corridors are fully covered with red carpet feels like you in a palace. Outside views are very good it contains a small lawn with beautiful flowers and shed year and one other best thing is it's hardly 5 min walking distance away from Mall road. Hotel has a separate bar area with superior interiors and very good restaurant with candle light dinner. Staff is also very help full and educated. Overall its best hotel to spend your days specially for couples and family.

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5 Reviews | 398 Readers

Overall experience was excellent

4.6/5
Posted 2 Sep, 2015

The hotel was conveniently located. The hotel was not difficult to find out. It was located within the city. The surrounding of the hotel was good. A shopping mall and temple was near by the hotel. The staff at the hotel were helpful and friendly. I was happy with the room allocated to me. There was no delay at check-in and check-out. The appearance of the hotel was modern and well maintained. The room was spacious, neat, clean and well maintained. The furnishings in the room were also neat and clean. The amenities were also working properly. I was able to see the Mountain View from my room. The room and the bathroom were regularly cleaned. Hot and cold water facility was provided all the time. The hotel had a very big area and a park. The services of the hotel were very good. I would like to recommend this hotel to everyone. Both veg and non veg food was served at the hotel. The food was good in quality. The price of the food was expensive. The hotel had provided the activities. The sightseeing trip was not organized by the hotel. The hotel was value for money. I don't have any suggestion for the hotel improvement. I had stayed there with my wife.

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Bhubaneswar
14 Reviews | 9254 Readers

Awesome stay; well-maintained rooms

4.6/5
Posted 8 Dec, 2014

This is one of the best hotels in Darjeeling, just loved it. Went there with my family. At 4:00 in the morning we got up and went to the Tiger Hills. For this you'll have to book a cab the day before. If the weather is clear you'll be able to see Mt. Kanchenjunga. The rays of the sun made it even more beautiful. The service of the hotel was quite good. We also went to the Bengal Natural History Museum. The Mall Road where only pedestrians are allowed was a very good place. Road-side shops, everything was just awesome. Only one problem is that Darjeeling is not too clean. The rooms where we stayed were made of wooden walls, wooden floors, big portraits hanging. There was no fan or AC in the room, still we were wrapped in blankets. The roadside yummy steamed momos and corns are an experience not to miss.

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Delhi
1 Review | 36 Readers

Wonderful place to stay for couple & family

4.2/5
Posted 18 Feb, 2016

Elgin is wonderful place to stay for couple and family Last week, me and my wife visited Darjeeling and choose Elgin for our stay. It is wonderful place located in the mid of Darjeeling. Reconnected and good location with Mall Road, local market and Railway Station I can share my point of view based on below keywords are:. 1. Comfort - Most comfortable. Rate - 4 out of 5. Everything was available in the room. As the most chilling temperature, they specially provided hot water bags in bed to make more comfortable 2. Ambience - it gives you Heritage Royal experience. Maintained. Rate - 5 out of 5 3. Staff - Mannered and supportive Special thanks to front desk staff and Akshay Shetty (Available on Bar Counter). They help us to plan more better trip. Based on their feedback we added on Gangtok - Kalimpong. Front desk staff supported us very positively and blocked the room for us by offering great value for money 4. Food - Food was good in taste and quality. But having less option in menu card. Rate - 3 out of 5. Might be possible we visited in off season so due to lack of staff member it will be not offered 5. Recommendation - Surely, I recommend Elgin to my friends and family to experience good royal hospitality and ambience. Thanks for wonderful experience We will surely recommend this place for our stay in future. Special Thanks to Ms. Superna Biswas (Executive sales and reservations) - Thank you for your valuable support. You give us very positive favor for booking and reservation.

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Mumbai
1 Review | 6 Readers

Dr. Smita Dsilva

3.1/5
Posted 14 Jun, 2016

Excellent Service by hospitable team . Concerns: We choose this hotel due to the Spa facility featured on website but it was very disappointing to find out different rates actual vs. On website. Felt a bit cheated. Ensure that your website is updated. On first day we were allotted twin bed in spite of making request for king bed well in advance during our booking. Later on next day room change was given which was fantastic. Also we found a used diaper in our room under the bed on first day which was very annoying. It was removed later by HK . Property is nice and so is the team. Always smiling and welcoming . Will definitely visit again . One thing to mention is very cold response from Elgin Corporate office while making the bookings for the stay. Since we received no response from sales team finally I made a booking through travel agent . Special thanks to Mr. Mazumdar and all the Smiling members of the team for making our stay comfortable and wonderful.

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Overview

The Elgin is ranked #4 among the 552 hotels in Darjeeling with an average rating of 5.5 out of 7. It is one of the 6, 4-star Heritage Hotels in Darjeeling. On HolidayIQ, it has a total of 38 photos and 151 text reviews. it is rated top for its Appearance, Service and Location. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 10,000 to Rs 10,300 per night. The hotel offer 23 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (44%) and Couple (39%) are the most common type of travellers that like to stay here. 43% of guests enjoy the hotel's relaxed environment, whereas 24% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.

The Elgin is located at The Mall which is approximately 1 Km from Darjeeling railway station . Due to the close proximity, it is considered as one of the best stay option. Tibetan Buddhist Monastery (0 Km), Kawlay Dara View Point (0 Km), Singhalia National Park (1 Km), Toy Train (1 Km) and Bhutia Busty Gompa (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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