The Panoramic Getaway, Munnar

Ranked 275 of 696 hotels in Munnar

Chithirapuram, Munnar, Idukki

Phone Number www.thepanoramicgetaway.i

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    Pranitha Vbabu
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    Pranitha Vbabu
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    Kalavadiya
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    Pranitha Vbabu
  • The Panoramic Getaway - Hotel surroundings
    Hotel surroundings Mahesh krishnasswamy
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    Pranitha Vbabu
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    Rohit maskara
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    Shubham
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    Amit kumar
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    Amit kumar
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    Amit kumar
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    Sanjay
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    Sanjay
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    Kalavadiya

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Reviews summary (115)

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Experience Scale

Average rating

Destination
4.4 /5
Location
4.4 /5
Appearance
4.3 /5
Front Office
4.3 /5
Service
4.4 /5
Room
4.6 /5
Food & Drink
4.1 /5
Activities
3.9 /5

Video Review (1)

Sam Padamadan Joseph

Thrissur
28 Reviews | 76 Readers

"Great hotel in Munnar"

01:40
Overall Rating
7.0 /7
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Top Reviews


Chennai
75 Reviews | 173 Readers

A Panoramic Experience

4.5/5
Posted 21 Jul, 2017

This property is located at Chithirapuram which is about 10-12kms from the Munnar Bus Stand On arrival we were greeted and had our luggage's directly to the room Check-in was smooth and efficient On entering the rooms we were surprised by the view which was going to be our plain view of sight for the next 2 days The rooms were designed to a posh level and was spacious with a balcony and sit-out overlooking the front view The bed and linens were well fluffy and perfect to the climate Then we took a little tour of the property itself Off which they have an All day dining restaurant, a coffee shop and a Grill stop (UNDERGROUND) and yea if you have a huge respect for the monks, especially the OLD ONE I suggest you carry your own supplies cause this property does not tend to your alcoholic needs and also if you ask for a mixer(soft drinks) at the all day dining they serve it in plastic containers all the way to your room reducing the gas and making it like a regular sugar water and if you visit their joint they give you mixers in cans upon ordering and while I questioned them to why not as room service they said its hotel management policies regarding to the GST which is so lame cause the all day dining and the joint are within the same property with 2 different hotel policies Secondly the dining experience is of 2 ways The breakfast spread was windblown a lot of middle eastern cuisines Loved the hummus, shakshouka and the falafel I can say after ages I had one of the best hummus and falafel down south with other regional favorites from Dosa's to puttu to chola bhaturas everything was so perfectly done nothing less. Met the complete expectation On the second note for lunch ordered some north Indian favorites and we specifically asked the guy to make sure it was spicy and he suggested a paneer delicacy for main-course and veg manchurian for starters and at the table it was visually craving to its preparation to the presentation only to be deceived by its flavor as it lacked in every way hoping that was all we had to deal with our lunch we had also reordered Rajma Dale with Charla for the finishing note which was again a complete disaster on understanding the dining experience we didn't take a chance for their desert and left Now for the dinner we ordered some mixed vegetable and some local chicken dish and made it specific to the person who attended us for our lunch that we want it spicy and me hailing from north Kerala and an avid foodie I prefer my dishes to be spicy all to which was well explained and acknowledged. After the whole explanation we hopefully expected a better response only to know the wrath unleashed upon our taste buds. The whole thing arrived it was hot and presented well but me being a god fearing person who respects food and all of the above. One mouth of the veg curry sided with a Roti and the next thing was spit it back on the plate 2nd mouth of the chicken gravy and the Roti ran straight to the washroom to dump the intake and flush it for good and had to roll some toothpaste and cold water into our mouths to sublime the fiery chilly powders infused in our gravies. After attending to our mouth and the horrors faced we were tired and not in a state to call back or ask for a fresh order Only to wake up the next morning and be surprised by the sumptuous delicious breakfast spread and we had a small chat with our guy and explained the horror faced the previous night and he reverted sir, you said spicy so I got it spicy When a guest asks spicy it doesn't mean you just pour in green chilli pastes and bunch of red chilli powder it has to be perfectly blend not just by the presentation and texture and completely ruling out the taste The second day we ordered lunch and the order was a paneer Tikka (Cottage cheese) for starters bhindi masala (ladies finger) for the main course and for the final note some chawal(rice) and Dale fry (lentil) and phulka The Panner Tikka was fresh and soft and perfectly done The bhindi masala in which the bhindi was nicely done the base gravy was tomato and the texture was brought out well While my servers were incredibly kind and accommodating, it doesn't change the fact that the food lacked flavor when it came out and this time I spoke to him on a serious note upon which he said he would have the head chef at my table only to which there was no response from him or the so called head chef and he didn't bother to attend to us A total wastage of INR 6500 spent for such a terrible dining experience But yes only the lunch and dinner was havoc The breakfast turned out to be the best for some reason god knows what Now let me set aside the dining experience and come to the amenities They have 2 beautiful pools of one at the rooftop and one at the lobby and the best part is they are temperature controlled The rooftop pool is small but gives you an infinity pool experience overlooking the hills and the mist passing by through you The lobby pool is big with an inbuilt Jacuzzi We had a great time by both the pools with the pleasant chilled climate and the rain And the evening was fun filled with the bonfire lit with some pleasant tunes of our own to accompany As being said this is a 5-Star property and of all the 5 stars i've stayed till date and unlike most 5-star properties a steam shower is a complimentary amenity provided to the guests but they were charging INR 3000 for 2ppl for which we had to turn down They also have an activity room at the 4th floor including caroms, chess and foosball table Overall accommodation experience at this property was just magnificent, the property location is marvelous and the front office staff were pleasant. Definitely, will recommend The Complimentary Breakfast spread is something delightful. The a-la-carte dining experience was just unappealing at a cost not justified.

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Kochi
3 Reviews | 24 Readers

OK hotel in a not so great location

2.7/5
Posted 8 Mar, 2016

The hotel is comfortable and clean, NOT luxurious. It is peacefully silent, probably because it is far from town. The sunset view from the rooftop pool is good. You don't catch the sunrise at this property. The internet is very fast. The outdoor breakfast area overlooking a cliff is beautiful. The local dishes in the breakfast buffet are excellent. But room service food was definitely poor. I had ordered (different) standard north Indian dishes each time and they have NO idea about how they are prepared. There is no liquor of any sorts so if you want to enjoy a drink, take your own drink with you. It is a property built onto a standard, narrow road, and the entire property has been used for the construction of the building. So there is no place to walk around, no landscaped area around it, and it is definitely not near any of the famed tea plantations. When you look around, all you see is shabby outdoors. So don't go there expecting a mesmerising atmosphere to stay. There was a local temple which blared out very loud devotional music at 5 am (slightly earlier) waking me up even though the windows were closed. The property is few km before Munnar from the Kerala side (Chithirapuram), at a location which has lower altitude and approximately 5 degrees higher temperature than Munnar, place is fairly warm in February. It is an OK place to serve as a bed and breakfast base camp to explore Munnar but even then there is no ambiance to spend a good night there. There are ZERO activities and the restaurant closes for the night. No food is available after 10:30 pm.

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Mumbai
4 Reviews | 552 Readers

Beautiful hotel with gorgeous views

4/5
Posted 8 Jun, 2015

Beautiful property located in the heart of the picturesque hills of Munnar. Stayed there with family including three kids and was very comfortable throughout our stay. This hotel is less than six months old, so from the automated controls for lighting to the contemporary furniture in the room, everything has a shiny new and modern feel to it. The overall decor of the hotel is also extremely fresh, bright and open, giving a sense of space and light throughout the property. All rooms offer a beautiful and panoramic view of the hills Our favourite areas of course were the pool side and the lovely lounging area adjacent to the pool. The infinity style terrace pool was temperature controlled which was a huge plus point for us as we didn't mind the kids splashing around in it for as long as they liked. The restaurant has a good a la chart menu and the items we tried were all very good in taste and flavour. One downside was that for dinner the only option was the restaurant buffet spread which did not appeal to us. As the restaurant was not offering a la chart service, we were forced to order room service and eat in the room. This was the only disappointing experience of our stay. Would be great if the restaurant could consider a la chart service for dinner as well The hotel arranged a nice half day tour for us in their private vehicle and the owner was very helpful in suggesting the best places for us to visit. The staff are all extremely courteous and helpful. Overall we had a very pleasant stay at Panoramic Getaway and have already recommended this hotel to our family and friends.

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Delhi
1 Review

Good hotel to stay

4.1/5
Posted 12 Jun, 2017

I went to Munnar during the month of January 2017 and booked the rooms in the The Panoramic Getaway. It was my holiday trip with family. The destination Munnar was good to enjoy with family. The hotel location was very good as it is nearest to the market place. I would rate the appearance of the hotel as average. Hotel front office was very good as they will respond quickly with appropriate information. I booked my room direct at hotel. The house keeping services in the hotel were very good but need to extend the availability. The rooms at the hotel were average. The hotel food was very good because price is very comfortable with more varieties.

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1 Review

Rooms and food was average

2.8/5
Posted 13 Apr, 2017

I had visited in the month of December. It was a Business trip with my family. The destination was a good. The location was good it close to the city and it was walk able distance. The appearance was a good it was new building. Front office was average staff's were not did proper service. Room was average it was not much clean. We were booked the hotel by travel agent. Service was good there were no delay checkout and check in. The food was average because it was not good proper quantity and quantity and it was not tasty. Other activities were not available. Overall experience was good

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Overview

The Panoramic Getaway is ranked #275 among the 696 hotels in Munnar with an average rating of 6.0 out of 7. On HolidayIQ, it has a total of 106 photos, 115 text reviews and 1 video reviews. it is rated top for its Room, Service and Destination. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 10,100 to Rs 10,700 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (50%) and Couple (46%) are the most common type of travellers that like to stay here. 69% of guests enjoy the hotel's relaxed environment, whereas 18% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

Chithirapuram (2 Kms) and Attukal Waterfalls (3 Kms) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.

Other amenities include AC, Laundry Services, Parking Facility, Restaurant and Doctor On Call. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

Ambiance

What does this property look?

    ...services are good too which makes the stay even more enjoyable...
    ...i would rate this one of the best luxury stays in munnar...
    ...it was amazing and perfect stay at panoramic...
    ...panoramic getaway stays tru to its name...
    ...all in all had a wonderful and calm stay at this hotel...

Describe the setting of the hotel

    ...the overall decor of the hotel is also extremely fresh, bright and open, giving a sense of space and light throughout the property...

How was the hotel?

    ...the hotel is comfortable and clean, not luxurious...
    ...we had a short days stay at the hotel, and the hotel was absolutely awesome...
    ...i think this is the best luxury hotel at munnar...
    ...the overall experience at the hotel was good...
    ...both the pools of the hotel is excellent...

Location

Describe the setting

    ...the interior of the hotel was excellent...

How is the location?

    ...the location of the hotel was very good and hotel service was good...
    ...the place of the hotel was very good as it was very convenient...
    ...hotel is situated in a very good location...
    ...the hotel location was very good as it is nearest to the market place...
    ...the place is very beautiful...

How are the views from here?

    ...the view from the resort is truly breathtaking...
    ...the view from the rooms were breathtaking and relaxing...
    ...the location provides excellent views to a very beautiful munnar...
    ...view from the rooms is splendid...
    ...balcony view was also awesome...

How are the hills?

    ...the hotel is surrounded with beautiful hills...

How are the views from here?

    ...location was excellent, swimming pool is really cool, separate pool for couple and family, clean rooms, almost all balconies are opening to the hill view, it feels as though you are on some view point, nice restaurant, only thing disappointed was gala dinner 24 dec night which was compulsory...

Describe the travel?

    ...the access road is poor and the location is not great...
    ...when you see the hotel from the road side, it doesn not impress you much...
    ...this property is located at chithirapuram which is about 1012kms from the munnar bus stand...
    ...it is a property built onto a standard, narrow road, and the entire property has been used for the construction of the building...

How are the views from here?

    ...go for the mountain view rooms...
    ...all the rooms except family rooms are facing the mountain view and give you the best panoramic view in munnar...

How is the sunrise/sunset?

    ...the sunset view from the rooftop pool is good...
    ...watching sunset from this pool is was luxury is...

Service

Was the service helpful?

    ...excellent hotel, superb food, nice and clean rooms, well maintained, real panoramic view from room, prompt and courteous service...

How was the service?

    ...service very slow and poor...
    ...great location, excellent swimming pools, good food and great service...
    ...room service was prompt and dinner was ready in few minutes...
    ...very bad service in a such good property...
    ...the location of the hotel was very good and hotel service was good...

How was the service of the staff?

    ...staff in the hotel were so good and nice at heart to serve...
    ...breakfast was very good and the behaviour of the staff was very good...
    ...everything was perfect staff was very cordial and cooperative excellent service...
    ...staff is very nice and helpful...
    ...the ambience and hospitality was amazing...

Was the staff helpful?

    ...the staff of the hotel were friendly and helpful in providing service...
    ...the staff are very friendly and waiting to help you...
    ...good experience, hotel staff are very courteous and hospitality is too good...
    ...the staff members are courteous and the food is delicious with variety...
    ...awesome location, very friendly staff, very good service...

Was the management helpful?

    ...the staff and management are really friendly...

Value For Money

Value for money


Food

What was the quality of the buffet?

    ...buffet was also good...

Is there complimentary breakfast?

    ...the complimentary breakfast spread is something delightful the alacarte dining experience was just unappealing at a cost not justified...

How is the breakfast variety?

    ...i enjoyed breakfast variety...

How was the breakfast?

    ...the local dishes in the breakfast buffet are excellent...
    ...the breakfast buffet spread was delicious and contained all varieties...
    ...breakfast was very good and the behaviour of the staff was very good...
    ...breakfast choices awesome...
    ...the restaurant and the comp breakfast was good...

How is the restaurant?

    ...the food quality of the hotel was average but can be improved...
    ...everything we had from the hotel is really tasty...
    ...food at their lounge and restaurant was very tasty with good menu options...
    ...the hotel food was very good because price is very comfortable with more varieties...
    ...room service was prompt and dinner was ready in few minutes...

How is the menu priced at the restuarant?

    ...restaurant is little expensive though...

How is the variety at the restaurant?

    ...the food variety was amazing too...
    ...perfect view from balcony, location best near market, food excellent services tasty variety in breakfast, swings for kids, birds fishes cars for babies available...

How is the bar/pub at the hotel?

    ...just standing in the open area with the welcome drink lifts up the spirits...
    ...they totally liked the hotel, friendly staff, liked the welcome drink, food...
    ...the food and drink was average...
    ...its one of the best hotels in munnar region currently, except the fact that it doesn not have a bar restaurant and in room bar facility...
    ...off which they have an all day dining restaurant, a coffee shop and a grill stop (underground) and yea if you have a huge respect for the monks, especially the old one i suggest you carry your own supplies cause this property does not tend to your alcoholic needs and also if you ask for a mixer(soft drinks) at the all day dining they serve it in plastic containers all the way to your room reducing the gas and making it like a regular sugar water and if you visit their joint they give you mixers in cans upon ordering and while i questioned them to why not as room service they said its hotel management policies regarding to the gst which is so lame cause the all day dining and the joint are within the same property with 2 different hotel policies? secondly the dining experience is of 2 ways...

How and what kind of food is served at the restaurant?

    ...coffee shop and restaurants both amenities are good...
    ...after the whole explanation we hopefully expected a better response only to know the wrath unleashed upon our taste buds...
    ...right from the ambiance, the well appointed rooms, the amenities, the courtesy of the staff to the mouth watering food, nothing can beat this resort...

Was food available at the restaurant?

    ...no food is available after 10:30 pm...

What was the quality of food?

    ...food is also delicious with two types of choices...
    ...the staff members are courteous and food was delicious...
    ...the staff members are courteous and the food is delicious with variety...
    ...they have two restaurants which have super tasty food with excellent service...
    ...excellent service and very cooperative staff with amazing food...

Rooms

What was the quality of the room?

    ...the suite room is excellent...
    ...the suite rooms are just excellent! the hotel is a three and half hour drive from the airport...

How was the room?

    ...neat rooms beautiful view from the balcony...
    ...rooms are really good with five star amenities...
    ...the rooms at the hotel were average...
    ...rooms are perfect with all the necessary items...
    ...the hotel room is very good giving some amazing views from balcony...

Describe the bedroom size

    ...rooms are very spacious and interiors are very tastefully done...
    ...wonderful location, great place, cozy rooms, 24/7 service...
    ...would have to say this was one of the best in terms of location with divine views, spacious rooms, services, food, decor [interior/exterior] and staff...

Were the rooms clean?

    ...room facilities are good clean...
    ...room was clean and perfect for a family of 3...
    ...the rooms were super clean, well maintained, modern and the view from the balcony was breathtaking...
    ...the view from property is nice, rooms were very clean, the rooftop pool has very good view of sunset...
    ...we enjoy a lot, good food and good service, we can relax a lot, never we got this kind of a hotel in munnar, family can easy to access, also kind of server is excellent, rooms are clean, and very rich, over all you must feel it, we wish all the success...

Were the facilities and room ready?

    ...its one of the best hotels in munnar region currently, except the fact that it doesn not have a bar restaurant and in room bar facility...

Was wifi strength good?

    ...wifi connectivity was awesome...
    ...the internet is very fast...

Describe the balcony

    ...very friendly staff, view from balcony was awesome...
    ...location is excellent, view of balcony is amazing, only drink not available in restaurant...

Amenities

How was the office?

    ...front office was average staffs were not did proper service...

How is the spa service offered here?

    ...spa is also nice one...
    ...everything about the hotel was just perfect beautifully designed property, lovely, smiling and courteous staff members, prompt service awesome food lovely spa and recreational facilities...

How was the soa priced?

    ...do not serve drinks, fitness center needs more machines, massage center was way expensive compared to other 5 star properties...

Describe the pool setting

    ...they have 2 outdoor heated pools with the excellent views...
    ...the infinity style terrace pool was temperature controlled which was a huge plus point for us as we didn not mind the kids splashing around in it for as long as they liked...

How is the pool size?

    ...the lobby pool is big with an inbuilt jacuzzi...
    ...the rooftop pool is small but gives you an infinity pool experience overlooking the hills and the mist passing by through you...

Is the pool clean?

    ...both the swimming pools were clean...

Is there a swimming pool available?

    ...their family and roop top swimming pools are well maintained and swim gear is available...

How is the swimming pool?

    ...swimming pool view is awesome...
    ...the swimming pool experience was amazing...
    ...the infinity pool was pretty good...
    ...great location, excellent swimming pools, good food and great service...
    ...fantastic pools with great view one family and one adults...

Any transport, drop or pick up facility available?

    ...the hotel was located nearby the transportation facility...

What other facilities are available?

    ...the facilities were very nice...
    ...nevertheless the views and available facilities are enthralling...
    ...great views, beautiful pools, and nice facilities...
    ...small facility...

Activites

Describe the garden?

    ...beautiful gardens and pool...
    ...the property is extremely designed and decorated with wonderful exotic plants everywhere...

What type of trip?

    ...perfectionists with the perfect family attitude...
    ...it was a relaxation trip with family...
    ...we went for a short holiday and found the hotel on mmt app...
    ...the place is neat and i would recommend this for family trips...
    ...excellent for family vacation...

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