We stayed here on the 26th Dec'16 in room 202 and 205. Two rooms occupying 4 people, including one senior citizen 75yrs+ =For those people who are planning a stay here:-. #WelcomeHeritage #MandirPalace. #HotelMandirPalace #Jaisalmer. People travel to places to have experiences, to feel the experience and live the experience We did not see the type of hospitality and service as expected from a 3 Star hotel. On reaching the hotel at 11:00-11:15 we could not check in because the rooms were not ready. Something which irritated me was the arrogance of the front office Manager to ask us to go on sight seeing while the rooms are cleaned and setup. I naturally did not show my displeasure since we are on a tour and experiences counts more Even Hyatt and Carlsons group hotels allow check ins around 11:00AM - Earlier while booking we looked for reservig either Rang quarter and Gorbandh Palace as the service there is much better then this place. We could not get reservations as these two were reserved and we had to go with temple Palace on a 2nd suggestion by someone close. Even the travel agent was hesitant to book, but we had less options even during booking alin September. - We were treated indifferently by their staff and the guest service was very biased. The instance happened in the late evening around 7:30-8:00 at your roof top restaurant. No servings or courtsey to ask - There was a cultural musical program and buffet planned for the guests. We were already full and wanted to have just some ala chart meal. But it seemed that the staff was not very encouraging and no courtesy to ask "What would you like for the dinner? " Or alteast offer a Menu card. One should not be forced to others conveniences. We were less likely to have a buffet especially after a lot of travel and sightseeing and having experienced a couple of such cultural programs earlier during our stay in Jaipur and Bikaner(we stayed in Lalgarh Palace hotel) - temple Palace hotel is not for those who are having expectations of best service and warm & welcoming nature - Only thing good we found is rooms are excellent, property is prime, closeness to the Jaiselmer Fort. We had ala chart lunch in the afternoon here. Food was good - Choose your stay here wisely, especially if your are an upper middle class Indian To The Hotel Management:-. A background of our travel across India and world. We have travelled North, South and East of India. Stayed in best in class 3 Star and 4 Star properties . We have stayed abroad in Europe and the US, but the outlook to service your guest and hospitality is what counts wherever your stay. We found that missing here in temple Palace, Jaisalmer. Since we were already full, all we wanted was ala chart meal in dinner and some wine at your roof top restaurant overlooking the beautiful Jaisalmer fort. Your front office manager (I don't recollect the name . It ended with Raj) suggested us to have the buffet instead. But one of your serving staff mentioned that due to the cultural musical program and buffet in the evening they could not serve ala chart meals . Your front office manager later did try to pacify us and apologize by saying the staff is new and was unaware. Just because your staff is new ( which I believe was a lame excuse on your front office managers view does not mean you miss out giving that best experience to your guests Sadly just one instance that happened today in the evening in your roof top reataurant changed my view of your hotel. More so I was with an elder citizen aged 75yrs+, who himself has travelled across countries found that service and welcoming nature missing in your managers and staff. It was insulting. Change your outlook towards Indian guests, and be courteous and treat well your Indian guests, especially senior citizens. Teach your front office managers some soft skills and guest service skills Recommendations of this hotel: Strong No. I would strongly not recommend this hotel property to anyone be it from India or abroad or a Person of Indian Origin, because of the indifference in outlook of the staff and lack of courtesy and welcoming nature of the managers.
Stunning place to stay, lucky us. Excellent staff. You will feel as if you are in the royal family. The general manager was very caring. Pretty gardens, museum, marvellous external carvings. Our room was very good - large and comfortable. It is situated in the centre of the city. Very convenient to shop the Jaisalmer stuff.
The best thing about staying here is all rooms have different setup and look. If you plan to stay in the city, this is a good place. You can walk around the city, markets are very near, some famous restaurants are also very near. We went to the fort walking. Hotel also has a museum which you can access during day time. The hotel is kept in good condition with less modern touches. Food was average. Since we were a group we had asked the hotel authorities to arrange for dinner by the pool with some music. Hotel accepted our request with some additional charges. I would recommend you to do booking in advance else charges will be too high.
We visited in the month of October'14. Location wise, one of the nice location, exactly near by Heritage Plaza. Hotel staff and managers were so supportive and helping in nature at any time. Food and drink were delicious. Good class of tourists coming over there. And we had a wonderful experience at whole trip with family.
The hotel was conveniently located. The hotel staff was good and quick response to the request and friendly. The appearance of the hotel was very well. Surrounding was clean seams to unhygienic. The room was spacious, neat, clean and well maintained. I had been there with family for relaxation. There was vegetarian as well as non-vegetarian food. The quality of the food was good. They had provided everything as per our request. There were no activities in the hotel. Suggest to improve the surrounding.
Overall experience was good. Hotel was conveniently located and easily found Staff were friendly and helpful and quick in response. Appearance was very good. Room was spacious neat and clean well maintained. All the basic amenities were in working condition. I had food outside. There were no sightseeing trip was arranged we our leveraged it and I enjoyed the activities in the hotel. Destination was excellent. I suggest them to keep up the work and it is recommendable. I visited in the month of February with my family and it was a relaxation trip.
Hotel was good. Location wise, it was excellent. Appearance of the hotel was nice. I faced no problem during check and check out timing. I made my booking directly with the hotel. Rooms were very clean and well maintained. Food was delicious. Varieties were available there in the menu card and both veg and non-veg varieties were served. Staff services were excellent. Hotel is recommendable for other visitors. Karnataka is a nice place as tourism.
It was an excellent trip. Hospitality, rooms, and staff were good. Staff was cooperative as well. We enjoyed our tour and over all it was perfect holiday trip. We would like to stay here for the next trip.
Stay at the hotel was nice. I stayed there for three days. Rooms were very good. Rooms were neat, clean, and spacious. It has all basic amenities as TV, geyser, tea maker, and coffee maker, etc. I booked five rooms there. Welcome drink was given. Food was okay. I tried veg food in the hotel restaurant itself and it was of nice quality. Varieties were available. Hotel services were excellent. Staff behavior was helpful. Swimming pool was available. It is located in the main city area. Hotel location is fine. Appearance is perfect. I booked my room there directly with the hotel and there was no problem that I have to wait to get the room there. It is worth of your money. Hotel is definitely recommendable for all. Jaisalmer is a nice place.
I personally did not like Jaisalmer very much. It is old type resort and bit western design is also mixed here. Services are very good. Stay was very good. Veg and non veg both foods are available. Food is good. Room service is good. Rooms are neat and clean. It is five-star hotel. No welcome drink. All rooms are perfect with A.C. Booking and front office service are good. Location is good. Maintenance is very good. Overall, services are good. Swimming pool is good. I can recommend it for travelers.
WelcomHeritage Mandir Palace is ranked #33 among the 812 hotels in Jaisalmer with an average rating of 4.6 out of 7. It is one of the 4, 4-star Heritage Hotels in Jaisalmer. It is part of the "Welcom Heritage" chain of hotels in India. On HolidayIQ, it has a total of 83 photos and 60 text reviews. it is rated top for its Destination, Room and Location.
The online booking price of the hotel ranges between Rs 1,100 to Rs 1,300 per night. The hotel offer 24 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.
The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (56%) and Couple (31%) are the most common type of travellers that like to stay here. 56% of guests enjoy the hotel's relaxed environment, whereas 29% have rated the ambience as magnificent.
Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Jan, Feb and Mar for the best experience.
WelcomHeritage Mandir Palace is located at Sadar Bazar which is approximately 2 Kms from Jaisalmer railway station . Due to the close proximity, it is considered as one of the best stay option. Nathmalji\'s Haveli (1 Km), The Thar Heritage Museum (1 Km), Patwon-ki-Haveli (1 Km), Tazia Tower (1 Km) and Gopa Chowk (1 Km) are some of the popular sightseeing attractions located near the hotel.
The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.
Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Conference Hall. For checkin and checkout time, we suggest contacting the hotel.
If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.
Mandir Palace is a forgotten architectural marvel which came into limelight after Sarfarosh. HolidayIQ Traveller Rajneesh Suvarna says, "The hotel is a beautiful heritage property, the magnificently carved "jharokha" (balcony) is in itsel Read More
HolidayIQ Reviewer Sandeep Kumar Roy shares, “Majestic monument of our rich heritage; Expanse of Jaisalmer Fort is clearly visible from the town because of its location high on the hill. Read More
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