ITC Mughal, Agra

Wonderfully designed rooms with unique three side views, lush gardens, huge lawns, pathways, pool, kids activities and fountains. Great breakfast menu and dining hall. Good amenities and luxurious furniture and furnishings. A much better stay than most hotels in city. Overall a great value for money.

I went on a business trip with colleague in the month of September 2016. Overall stay was excellent. I would rate Agra as excellent since I like Taj Mahala. My hotel location is excellent as it was located in the high way and centre of the city. Appearance of the hotel and was excellent hence the swimming pool was maintained good. Hotel front office was very good as they staff were helpful and cooperative. I would rate room service as very good because they gave on time service. My room was excellent as I been in room which was fantastic and the marker number was available. Food was excellent and the taste was fantastic. They provided complimentary breakfast and were excellent. Swimming pool spa and gym facility was available in the hotel. WiFi was available but it was not working in. My company booked the room.

Everything was excellent in the hotel. The best part was Mahala in the destination. The activity was there in the hotel but I use. The complimentary breakfast was provided but it was very good. I had booked the room by travel agency. I use the WiFi facility. All the amenities were provided in working condition. The hotel and the manager behaviour were very good. Garden was there. I would suggest this hotel to well maintain and improve the room service.

I stayed there for 2 nights and booked the Chambers with a Deevan at the corner, I didn't get the booked room, and the manager duping and lying to me that the lower category room he gave is the room I booked. Further in room service my sister who recently gave birth, ordered milk and cornflakes and that's how dirty and filthy the pot was, she made a complaint and reordered, and the next pot was even filthier even though the room service manager came and assured me that he would personally clean it himself. It was a horrible experience, the hotel is all show and no service. Be cautious and check the hygiene.

Great food, staff, experience, location was also good, buffet are best, indoor activities are also good and had a good time at the spa. Had a great experience in the ITC Mughal Agra spacious rooms nice lobby entrance was also good it is a good experience to be the part of itc hotels.

The location of the hotel was good. The destination of the hotel was good. The check in and checkout was done on time. The overall service of the hotel was good. There were no activities arranged by this hotel. I would suggest this hotel for including more staff. I had visited this hotel for relaxation purpose.

I did not find any issues with the stay. The destination and location of the hotel was good and was conveniently located. The appearance of the hotel was very good internally and externally. There was no delay in check in and checkout. The staff members were helpful and friendly in service and they were cooperative. The room allotted to me was spacious and it was well maintained with all required amenities in working condition. Food I ate was good in taste and quality. I did not utilise any activities in the hotel. I will recommend this hotel for upcoming travellers.

I visited Munnar and stayed in this hotel. The location of the hotel was good. The appearance of the hotel was below average internally and externally. There was no delay in check in and checkout. The staff members were helpful and friendly in service. The room allotted to us was maintained very well with all amenities working properly. The food served in the hotel was very good in quality and taste. There were activities in the hotel.

ITC Mughal Agra is Very Excellent & Impressive Hotel in Agra. The experience was superb from welcome to check in facilities. The Structure is very beautiful. Its a Kind of Mahala. Banquet is very Excellent. Front Staff Will Very helpful & Excellent Service. Food is Also Very nice.

Location is very good. View of the Taj Mahala from the roof. Nice gym. However the room and the food are seriously overpriced. Forget about driver+guide for Taj Mahala and Fort. Price for the driver is again too high and guide is useless. He did not tell me more than what was in my book and once we had seen Taj Mahala and Fort he came back to the hotel (around 9 am) although he was booked for a half day and refused to go to the markets which he told me were not open before 11 am (which is false). Anyway I really enjoyed my visit of the Taj Mahala at 6 am when doors opened and no one was inside, and clearly you can go there on your own with a simple rickshaw.