West Palm Beach Resort

Merces, Near Infant Jesus Church, Rangaon Road, Vasai Road(west), , Thane

3.7/5 6 Reviews
3 Star
59 of 245 Rank

What travellers are saying about this hotel

Click on tags for more details.






Value For Money:



Reviews summary (6)

Best time to travel

Preferred with

Preferred for


Experience Scale

Average rating

4 /5
3.8 /5
3.8 /5
Front Office
3.5 /5
3.6 /5
3.6 /5
Food & Drink
3.4 /5
3.8 /5

Guest Reviews

1 Review

Indeed a very bad hotel


Indeed a very bad hotel. For a small extra amount of money we could have stayed in other much better hotels, so make sure NOT to visit this hotel just because it is cheap, because you will get very cheap services Owner: Mr. Blaze arrogant, full of himself clueless of what is going on in the hotel bad attitude absolutely not welcoming at all. Very money minded not helpful not accommodating. Did not accept any mistakes made by a staff I. E. Wrong billing Service staff: overworked and non courteous, untidy uniforms badly groomed not helpful at all short staffed. Staff were trained could not speak and understand basic language. Facilities available: dirty and clean pool. Electricity kept going throughout the day AC's is never worked on generator that was there when electricity went, TV in room did not work absolutely nothing to do besides the pool. Nothing what about for the children lifeguard at pool continuously correcting guest with the use of a vessel like as if they were cattle Food and Buffet: very bad Food Limited dessert at lunchtime no Dessert at dinner cold Roties over served both times, evening tea was out with no biscuits or snacks whatsoever. Absolutely nothing available for children at the Buffet. Sitting area at the buffet dirty not cleaned in timely manner fans not working. Utensils available to eat food what it would ran out very often Overall one of the worst experiences for entire group of 20 please do not disappoint yourself and your families by going there one of the worst places we have been to till date.

Was this review useful?Yes

Be the first to vote.

1 Review | 872 Readers

Awesome atmosphere and nice food


Good service, nice food, travelling bit hectic and the experience you will not forget. The atmosphere is awesome, this is a character resort in a beautiful location. Our room was comfortable, quiet and spacious.

Was this review useful?Yes

Be the first to vote.

6 Reviews | 8383 Readers

For people who prefer quantity over quality


West Palm Beach resort is a very good place for those who like to drink & dance on Bollywood remix Resort Management Targeted customer those who prefer quantity rather than quality Quantity in food & quantity (loud & maximum time) in music Food: Food is below average they can prepare Gulab Jamun without Mava, soft & sweet chakli (so called Jalebi), no fish dish in menu though it's located in a coastal area. Water not available at dining area. Glasses available for alcohol but not for water. Only Veg breakfast available. During rush hours there might be a chance that you will not get la-carte ordered food during you dinning. Snack items not available, only chips available at double rate. Beverages available at double rate Alcohol: Alcohol available at double rate without any complementary snacks. Limited brands available Music: DJ is average who can play only Bollywood remix, he may master in Bollywood dance number but he doesn't know the trance or other institutional music. Music noise may disturb your peace & privacy Staff: Staff is not well trained and not ready to help Rooms: Rooms are average, Air condition maintained cooling after 6-8 hours of consumption of electricity. Beds, Mattresses are not clean/hygiene. Dustbin not available in rooms Activities: This is the only one speciality of this resort. Resort having Kids Pool, Adult Pool, Water Slide, Rain Dance, kids small amusement activities, ground, carom, etc Pictures, photos, painting at common passage are remarkable, noticeable & attractive. Especially Mona Lisa. Also owner bungalow is very attractive & well design If you want to experience Peace, relax & tasty food (veg, non veg) this is not the right place. Good place for one day fun Resort is charging decent amount of tariff but fail to deliver Average facility.

Was this review useful?Yes

Be the first to vote.

2 Reviews | 1721 Readers

Nice resort to enjoy


It was nice to visit West Palm Beach Resort, it was a great experience. I went with my friends group, we did lots of photography there, did lots of swimming and enjoyed with college friends. Really it was fun & enjoying.

Was this review useful?Yes

Be the first to vote.

1 Review | 2479 Readers

Excellent resort, good facilities, helpful staff


I am fully satisfied with their service. Site is the best for my journey. My family and I had the best experience. Again next journey will select this site for many a lot of enjoyment. Thanks and I overall rate it excellent. The staff service was handled on time. For my best journey with my family experience will visit Palm resort again. Staff is very helpful and service is the best, all the facility of resort like room facility; swimming pool; game zone; food and drink arrangements all good and my child is very enjoy. So after all my family and I experience is very satisfied. I also suggest my friends regarding this site Palm resorts.

Was this review useful?Yes

Be the first to vote.

3 Reviews | 10998 Readers

lot of activities with swimming pool & park


ours was a picnic with group of friends. the place has a clean and good swimming pool. the rain dance was also loved by us. food was great and so were the rooms. the only trouble we has was that water was driping from one of the AC in the room which kind of dirtied the room. otherwise, overall hospitality and service was good. the beach is not very close. almost 15mins walk. so its not a beach resort literally. however if u r loking forward to some fun flled tym wd ur group of friends, u wll get it. der r indoor games, outdoor games, games for kids, a small park, a slide in the swimming pool etc which will be fun. overall its a nice place. i would love to go there once again. enjoy.

Was this review useful?Yes

Be the first to vote.


West Palm Beach Resort is ranked #59 among the 245 hotels in Thane with an average rating of 5.2 out of 7. It is one of the 16, 3-star Resorts in Thane. On HolidayIQ, it has a total of 4 photos and 6 text reviews. it is rated top for its Destination, Activities and Appearance.

The online booking price of the hotel ranges between Rs 2,600 to Rs 3,000 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Group (50%) and Family (33%) are the most common type of travellers that like to stay here. 50% of guests enjoy the hotel's relaxed environment, whereas 33% have rated the ambience as hypnotic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

West Palm Beach Resort is located at Vasai .

The hotel ensures you are well taken care of during your stay.

Other amenities include AC and Restaurant. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.


Featured in the HolidayIQ Blog

7 Cities to Celebrate Your Kid's Birthday This Weekend

HolidayIQ Reviewer Nittin Mittal shares, “ It is very amazing to stand under the waterfall and enjoy with family and friends. ” Read More

Going Through a Breakup? 7 Cities to Hit With Friends for an Ex Detox

HolidayIQ Reviewer Abhishek Singh adds, “In winters, it is very chilly during morning and late evening. Overall, it is a lovely place to spend an hour or two with self, family and friends” Read More

Are you the business owner of West Palm Beach Resort, Thane ?

You can respond to reviews, manage your listing, add photos, and get more reviews by partnering with HolidayIQ!

Hurry up and claim your property now!

Manage your listing > Get more reviews for your property >

Are you a travel agent?

Become a part of our growing Travel Partner Platform. You can get high quality Thane travel leads and help our travellers book Thane holiday packages. Join now!

Finding the best deal for you