Willow Banks Hotel

Near Tourism Lift The Mall Shimla , Shimla

4 Star
29 of 856 Rank
0-177-2658125
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    Avik bhattacharya
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    Avik bhattacharya
  • Willow Banks Hotel -
    Yatin arya
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    Pramey mehta
  • Willow Banks Hotel -
    Shweta Verma
  • Willow Banks Hotel -
    Azeem khan
  • Willow Banks Hotel -
    Matloob ali
  • Willow Banks Hotel -
    Matloob ali
  • Willow Banks Hotel -
    Matloob ali
  • Willow Banks Hotel -
    Anish
  • Willow Banks Hotel -
    Arnab Dutt
  • Willow Banks Hotel -
    Arnab Dutt
  • Willow Banks Hotel -
    Avik bhattacharya
  • Willow Banks Hotel -
    Vyshal narayan Maheshwari
  • Willow Banks Hotel -
    Chahat nain
  • Willow Banks Hotel -
    Deepika bedi
  • Willow Banks Hotel -
    Dn puri
  • Willow Banks Hotel -
    Dn puri
  • Willow Banks Hotel -
    Prateek sharma
  • Willow Banks Hotel -
    Chetana Nadiger
  • Willow Banks Hotel -
    Chetana Nadiger
  • Willow Banks Hotel -
    Avinash mishra
  • Willow Banks Hotel -
    Arun
  • Willow Banks Hotel -
    Amit
  • Willow Banks Hotel -
    Amit
  • Willow Banks Hotel -
    Amit
  • Willow Banks Hotel -
    Arun gupta
  • Willow Banks Hotel -
    Arun gupta
  • Willow Banks Hotel -
    Matloob ali
  • Willow Banks Hotel -
    Matloob ali
  • Willow Banks Hotel -
    Silky
  • Willow Banks Hotel -
    Silky
  • Willow Banks Hotel -
    Silky
  • Willow Banks Hotel -
    Suvam Patra
  • Willow Banks Hotel -
    Arnab Dutt
  • Willow Banks Hotel -
    Mohan kamthan
  • Willow Banks Hotel -
    Mohan kamthan
  • Willow Banks Hotel -
    Talwinder singh
  • Willow Banks Hotel -
    Punit
  • Willow Banks Hotel -
    Richa
  • Willow Banks Hotel -
    Avik bhattacharya
  • Willow Banks Hotel -
    Avik bhattacharya
  • Willow Banks Hotel -
    Anshul kumar
  • Willow Banks Hotel -
    Sanjeev kumar
  • Willow Banks Hotel -
    Chahat nain
  • Willow Banks Hotel -
    Chahat nain
  • Willow Banks Hotel -
    Thinley tselha
  • Willow Banks Hotel -
    Anshul kumar
  • Willow Banks Hotel -
  • Willow Banks Hotel -
    Thinley tselha
  • Willow Banks Hotel -
    Rajaprakash
  • Willow Banks Hotel -
    Rajaprakash
  • Willow Banks Hotel -
    Chetana Nadiger
  • Willow Banks Hotel -
    Amit
  • Willow Banks Hotel -
    Amit
  • Willow Banks Hotel -
    Arun gupta
  • Willow Banks Hotel -
    Matloob ali
  • Willow Banks Hotel -
    Anish
  • Willow Banks Hotel -
    Anish
  • Willow Banks Hotel -
    Silky
  • Willow Banks Hotel -
    Silky
  • Willow Banks Hotel -
    Silky
  • Willow Banks Hotel -
    Suvam Patra
  • Willow Banks Hotel -
    Arnab Dutt
  • Willow Banks Hotel -
    Balpreet singh
  • Willow Banks Hotel -
    Balpreet singh
  • Willow Banks Hotel -
    Jagdish prasad
  • Willow Banks Hotel -
    Jagdish prasad
  • Willow Banks Hotel -
    Jagdish prasad
  • Willow Banks Hotel -
    Jagdish prasad
  • Willow Banks Hotel -
    Deepak ahuja

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What travellers are saying about this hotel

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Reviews summary (540)

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Experience Scale

Average rating

Destination
4.1 /5
Location
4.4 /5
Appearance
4.1 /5
Front Office
4 /5
Service
3.9 /5
Room
3.9 /5
Food & Drink
3.9 /5
Activities
3.3 /5

Video Review (1)

Soumi Saha

Delhi
18 Reviews | 3 Readers

"Good ambiance"

00:13
Overall Rating
7.0 /7
  • 467

Guest Reviews


Kolkata
113 Reviews | 1242 Readers

One of the best hotels in Shimla

6.1/7

We stayed for the last night at this hotel as we had to shift from our previous hotel due to some staff related issues. The hotel was fabulous. Location was right next to the lift at Mall Road. Room was great too. Large bed with soft mattress. Staff was cooperative. The only downside is the price. This hotel is indeed expensive!

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1 Review

Need to improve the service

1.8/7

I am surprised this is a 4 star hotel. This is the worst experience I have ever had with a hotel. I have visited the restaurants of many 5 and 4 star hotels, but it is never the case that hotels deny entry if you are not staying at the hotel. This is all the more shocking when the gate restaurant opens on the main road, the mall road. I am shocked by the attitude of the waiter, who asked me to leave even when there were empty tables. The reason: I am not staying at the hotel. For the management's information I have stayed at the hotel 2 years back, but did not appreciate the attitude of the employees back then, with the restaurant revamped I was hoping for some revamp in the attitude as well. Sadly, the hotel doesn't care. This is a strict no-no for anyone who wants to have a peaceful stay.

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4 Reviews

Nice ambience with satisfactory service

6.1/7

We traveled to this hotel in the month of March. The terminal was excellent. The site of the hotel was good. The ambience of the hotel was good, the interior and exterior were good. The rooms provided were very good and spacious. The amenities provided in the room were in proper working condition. The service provided at the hotel were good and we were satisfied with those service provided. The food and drink that was provided by the hotel were average. There was complimentary breakfast that was provided by the hotel.

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Very good hotel providing excellent food

5.6/7

The overall experience at the hotel was very good. The destination was very good. The surroundings of the hotel were very good. The sight of the hotel was good. The front office services were very good as the staff's were good and friendly. The services provided were very good. The rooms provided was good as it was neat and clean. The food provided by the hotel was good. The activities provided by the hotel were good. There were no WiFi facilities provided by the hotel. I had been there in the month of January. It was holiday trip with family.

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Delhi
1 Review

Good hotel with excellent food

5.3/7

I had gone for a holiday day trip with family. I had gone for this trip in January. The destination was good. The location of the hotel was very good. The appearance of the hotel was good. I had done my booking online. The reception was good. The service was good. The staff's was very good. The room was good. The food was excellent. The activities were average. WiFi was available at the hotel. I would suggest this hotel to other travellers for a stay. The overall experience of the hotel stay was good.

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Nice hotel in beautiful location

5.9/7

It is one of the good hotel located at Mall road with a beautiful view of Shimla from balcony. Food quality was very good. Rooms are too cozy and spacious. Staff is friendly and cleanliness is maintained. Overall, it is a nice place to stay in Shimla.

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Kolkata
1 Review

Service was excellent

6.3/7

The service was excellent. The spa was provided by the hotel. The food quality was very good. I didn't face any problem in check-in and check-out. The garden was available in the hotel. The hotel was located outside of the city. The parking facility was good. The room allotted to me was spacious and clean. The room facility was good. I had visited this hotel for family trip.

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Mansa
1 Review | 4 Readers

The service was excellent

5.0/7

I didn’t face any problem to find the location. The location of the hotel was nice. The check in and checkout procedure was good in the hotel. The welcome drink was not provided in the hotel. The provided room was good and clean. Geyser was provided in the room. I didn’t take food from the hotel. The food facility was available in the hotel. There complimentary breakfast was not provided in the hotel. The activity was not arranged by the hotel. Garden was not available at the hotel. The service was excellent in the hotel. The behaviour of staff’s was friendly. I had visited this hotel for holiday trip. The pickup and drop facility was not provided in the hotel. Wi-Fi facility was provided in the hotel. Parking facility was not available at the hotel.

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1 Review | 1 Reader

Very Good

6.0/7

The overall service of the hotel was good. The appearance of the hotel was good. The provided room was very good at the hotel. The hotel was nearby the bus stand. The parking place was available at the hotel. The location of the hotel was good.

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Delhi
1 Review

Service at the hotel was good and on time

5.1/7

I had booked room directly. The service at the hotel was good and on time. All the facility was provided in the room in working condition. The varieties of food were provided at the hotel. The restaurant was available at the hotel. The activity was not conducted at the hotel. The hotel was located in the city. I would suggest this hotel to improve the staff behaviour.

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Overview

Willow Banks Hotel is ranked #29 among the 856 hotels in Shimla with an average rating of 5.5 out of 7. It is one of the 12, 4-star in Shimla. On HolidayIQ, it has a total of 149 photos, 540 text reviews and 1 video reviews. it is rated top for its Location, Appearance and Destination. It was also named winner of the Better Holiday Awards in 2017 under Great Location.

The online booking price of the hotel ranges between Rs 8,300 to Rs 9,300 per night. The hotel offer 45 rooms to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (45%) and Couple (38%) are the most common type of travellers that like to stay here. 58% of guests enjoy the hotel's relaxed environment, whereas 17% have rated the ambience as romantic.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

Willow Banks Hotel is located at The Mall which is approximately 2 Kms from Shimla railway station . Due to the close proximity, it is considered as one of the best stay option. St Mary's Church (1 Km), Christ Church (1 Km), The Mall (1 Km), Mahamai Temple (1 Km) and Gaiety Heritage Cultural Complex (1 Km) are some of the popular sightseeing attractions located near the hotel.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet. It has a lovely outdoor swimming pool where you can take a quick dip or just relax your muscles after a long day of sightseeing.

Other amenities include Restaurant, Laundry Services, Doctor On Call, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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