Zac's Valley Resort, Kodaikanal

Ranked 99 of 474 hotels in Kodaikanal

Ganesh Puram Pethupari, Perumalmalai Kodaikanal

Phone Number www.zacsvalley.com

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  • Zac's Valley Resort - Exterior View
    Exterior View
  • Zac's Valley Resort - Resort View
    Resort View
  • Zac's Valley Resort - Room
    Room
  • Zac's Valley Resort - Exterior View
    Exterior View
  • Zac's Valley Resort - Resort View
    Resort View
  • Zac's Valley Resort -
    Jithendra pagadala
  • Zac's Valley Resort -
    Jithendra pagadala
  • Zac's Valley Resort -
    Jithendra pagadala
  • Zac's Valley Resort -
    Jithendra pagadala
  • Zac's Valley Resort -
    Prashanth reddy
  • Zac's Valley Resort -
    Prashanth reddy
  • Zac's Valley Resort -
    Prashanth reddy
  • Zac's Valley Resort -
    Kaushik
  • Zac's Valley Resort -
    Prashanth Reddy
  • Zac's Valley Resort -
    Prashanth Reddy
  • Zac's Valley Resort -
    Prashanth Reddy
  • Zac's Valley Resort -
    Samuel lawrence
  • Zac's Valley Resort -
    Samuel lawrence
  • Zac's Valley Resort -
    Samuel lawrence
  • Zac's Valley Resort -
    Bony
  • Zac's Valley Resort -
    Karthikeyan mohanraj
  • Zac's Valley Resort -
    Karthikeyan mohanraj
  • Zac's Valley Resort -
    Karthikeyan mohanraj
  • Zac's Valley Resort -
    Karthikeyan mohanraj
  • Zac's Valley Resort -
    Bijay mohapatra
  • Zac's Valley Resort -
    Bijay mohapatra
  • Zac's Valley Resort -
    Bijay mohapatra
  • Zac's Valley Resort -
    Bijay mohapatra
  • Zac's Valley Resort -
    Jithendra pagadala
  • Zac's Valley Resort -
    Jithendra pagadala
  • Zac's Valley Resort -
    Prashanth reddy
  • Zac's Valley Resort -
    Prashanth Reddy
  • Zac's Valley Resort -
    Prashanth Reddy
  • Zac's Valley Resort -
    Samuel lawrence
  • Zac's Valley Resort -
    Karthikeyan mohanraj
  • Zac's Valley Resort -
    Karthikeyan mohanraj
  • Zac's Valley Resort -
    Karthikeyan mohanraj
  • Zac's Valley Resort -
    Jithendra pagadala
  • Zac's Valley Resort -
    Prashanth reddy
  • Zac's Valley Resort -
    Prashanth reddy
  • Zac's Valley Resort -
    Kaushik
  • Zac's Valley Resort -
    Prashanth Reddy
  • Zac's Valley Resort -
    Samuel lawrence
  • Zac's Valley Resort -
    Bony
  • Zac's Valley Resort -
    Karthikeyan mohanraj
  • Zac's Valley Resort -
    Bijay mohapatra
  • Zac's Valley Resort -
    Bijay mohapatra
  • Zac's Valley Resort -
    Jithendra pagadala
  • Zac's Valley Resort -
    Samuel lawrence
  • Zac's Valley Resort -
    Bijay mohapatra
  • Zac's Valley Resort -
    Bijay mohapatra

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What travellers are saying about this hotel

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Reviews summary (61)

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Experience Scale

Average rating

Destination
3.6 /5
Location
3.6 /5
Appearance
3.6 /5
Front Office
3.6 /5
Service
3.6 /5
Room
3.6 /5
Food & Drink
3.6 /5
Activities
3.6 /5

Top Reviews


4 Reviews | 2 Readers

Worst Experience in my travel so far till date

0.8/5
Posted 10 May, 2017

If I can sum it up in three words, that would be - WORST, WORST, Worst customer service ever. Lackadaisical attitude toward customers. The owner of this resort namely Zac tells me when I'm late reaching the hotel and stuck on the way up the hill to the hotel and informed by a couple of locals that the road which reaches this resort is 7-8 kms. Off the main road and that is very damaged as well is used by Elephants crossing which could be dangerous if the car gets stuck - that the road is fine and we as a family could drive in. Upon pushing to arrange for a cab which is not a sedan and could drive on the damaged road he connects to the manager. That could have been the only worst suggestion but it doesn't end there. The manager of the hotel nor anyone from here never called until I did on the day of check-in to inform I'd be late in checking-in. And this resort is approx 17 kms. Below the actual city, Kodai Late check-in was a problem but then comes the scaled manager with an ATTITUDE. Upon asking for drinking water, he points us to the most awful looking 20ltr bottle of water atop a dispenser. That was awful, really awful. Surprise! Looking at it, damn, there's no water in the bottle and little in the dispenser. I ask him about it and he's so cool to respond that there were people earlier at that location who might have consumed it. Wow! And I paid you to listen to this shit? No soaps in the room, the toilet looks dark like it's never cleaned. I ask the manager and he Cooley again responds the boys may have forgotten. That's worst? Hold on. Next day the soaps are never placed or sent to the room and the hot water runs out because these cottages never have proper power which makes it impossible to run a heater. Forget running it, the heater dispenses water at 1 drop/min. Now how long does that take to fill a bucket of 20 or so lts! Do the math. Awful! We climb up the hill to get in to the breakfast room before that I request for hot water which doesn't arrive ever after 30 minutes. I call back again and an English lady answers saying ''Coming''. Never arrives. I question the same at breakfast which by the way was had to be ready by 8:30 AM and got delayed. And they say everyone's busy making breakfast so people cannot deliver the hot water. What am I supposed to do? Eat without bathing? I call for the manager he arrives understands the situation and had the water delivered. Okay. The next night was worst. No power post 12 AM. Due to heavy rains the current has fluctuated, the power was running on backup which died. No remedy again. The room is not disinfected I'd never recommend this resort for a family or people who will value customer service, because there's none. Absolutely pathetic customer service I've ever witnessed. I mean it's true. Pathetic. The rooms are full of flies all kinds. Like. Dragon, butter. You name it. Keep the door shut and as many innocent insects as you can because human cannot keep it disinfected. Human error. I wonder how worst the sheets are or if they're replaced after each use without washing. Could be a possibility with this kind of customer service attitude If you still wanna go here AT YOUR OWN RISK, my advice is reach early, check-in with the resort on the location or better use Google maps satellite to see if that suits your expectations and hire a cab who knows where he's going Adventure has a limit of providing the basic necessities for people who're visitors at the least. This place clearly loses out the meaning of providing an adventurous stay for its visitors. Attached are the pics where you can see the amazing water they provide. (Pun intended). The good part is manager has been helpful in arranging the cab for sightseeing and back to the airport. And we felt so happy leaving this place. That was the best part. Like running away from an 18th century hill resort. Lol.

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Worst ever experience with a hotel in my travel

0.4/5
Posted 30 May, 2017

If I can sum it up in three words, that would be - WORST, WORST, Worst customer service ever. Lackadaisical attitude toward customers. The owner of this resort namely Zac tells me when I'm late reaching the hotel and stuck on the way up the hill to the hotel and informed by a couple of locals that the road which reaches this resort is 7-8 km off the main road and that is very damaged as well is used by Elephants crossing which could be dangerous if the car gets stuck - that the road is fine and we as a family could drive in. Upon pushing to arrange for a cab which is not a sedan and could drive on the damaged road he connects to the manager. That could have been the only worst suggestion but it doesn't end there. The manager of the hotel nor anyone from here never called until I did on the day of check-in to inform I'd be late in checking-in. And this resort is approx 17 km below the actual city, Kodai Late check-in was a problem but then comes the scaled manager with an ATTITUDE. Upon asking for drinking water, he points us to the most awful looking 20ltr bottle of water atop a dispenser. That was awful, really awful. Surprise! Looking at it, damn, there's no water in the bottle and little in the dispenser. I ask him about it and he's so cool to respond that there were people earlier at that location who might have consumed it. Wow! And I paid you to listen to this? No soaps in the room, the toilet looks dark like it's never cleaned. I ask the manager and he Coolly again responds the boys may have forgotten. That's worst? Hold on. Next day the soaps are never placed or sent to the room and the hot water runs out because these cottages never have proper power which makes it impossible to run a heater. Forget running it, the heater dispenses water at 1 drop/min. Now how long does that take to fill a bucket of 20 or so lts? Do the math. Awful? We climb up the hill to get in to the breakfast room before that I request for hot water which doesn't arrive ever after 30 minutes. I call back again and an English lady answers saying ''Coming''. Never arrives. I question the same at breakfast which by the way was had to be ready by 8:30 AM and got delayed. And they say everyone's busy making breakfast so people cannot deliver the hot water. What am I supposed to do? Eat without bathing? I call for the manager he arrives understands the situation and had the water delivered. Okay. The next night was worst. No power post 12 AM. Due to heavy rains the current has fluctuated, the power was running on backup which died. No remedy again. The room is not disinfected I'd never recommend this resort for a family or people who will value customer service, because there's none. Absolutely pathetic customer service I've ever witnessed. I mean it's true. Pathetic. The rooms are full of flies all kinds. Like. Dragon, butter. You name it. Keep the door shut and kill as many innocent insects as you can because human cannot keep it disinfected. Human error. I wonder how worst the sheets are or if they're replaced after each use without washing. Could be a possibility with this kind of customer service attitude If you still wanna go here AT YOUR OWN RISK, my advice is reach early, check-in with the resort on the location or better use Google maps satellite to see if that suits your expectations and hire a cab who knows where he's going Adventure has a limit of providing the basic necessities for people who're visitors at the least. This place clearly loses out the meaning of providing an adventurous stay for its visitors. Attached are the pics where you can see the amazing water they provide. (Pun intended) The good part is manager has been helpful in arranging the cab for sightseeing and back to the airport. And we felt so happy leaving this place. That was the best part. Like running away from an 18th century hill resort. Lol.

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Ahmedabad
13 Reviews | 59 Readers

Best place to stay

5/5
Posted 28 Sep, 2016

It was an amazing experience to stay at zacs valley resort, they had excellent service and amazing food for us. The resort is surrounded by beautiful virgin valleys and spectacular views of the hills. The rooms the super comfy and room service was great.

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Ahmedabad
8 Reviews | 3165 Readers

Wonderful stay & superb location

5/5
Posted 10 Sep, 2016

I had am amazing experience staying in Zac's Valley . The location is superb . The staff were very helpful . The food is very delicious . Felt like heaven . Spent an amazing vacation there . If you are planning to go on a peaceful vacation must visit this place . Thumbs up .

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Bangalore
1 Review | 2 Readers

Very nice Stay

4.8/5
Posted 14 Oct, 2016

I loved the time spent in Zacs Valley Resort. The resort provides so much gaming activities. We specially enjoyed playing badminton and carom. The food was amazing. The cottage was very spacious, the view from the cottage was like heaven. The time we spent there was completely different and amazing. In all this place made our trip fantastic.

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Overview

Zac's Valley Resort is ranked #99 among the 474 hotels in Kodaikanal with an average rating of 5.0 out of 7. On HolidayIQ, it has a total of 36 photos and 61 text reviews. it is rated top for its Activities, Food & Drink and Room.

The online booking price of the hotel ranges between Rs 2,500 to Rs 4,000 per night. to check availability or to avail complimentary breakfast, we recommend contacting the hotel to check if the final tariff includes it.

The ambience and the location of the hotel makes it a suitable option for variety of travellers. Family (52%) and Group (28%) are the most common type of travellers that like to stay here. 59% of guests enjoy the hotel's relaxed environment, whereas 21% have rated the ambience as adventurous.

Although the hotel is a suitable stay option throughout the year for travellers, book your accommodation in the months of Apr, May and June for the best experience.

The hotel ensures you are well taken care of during your stay. By providing free wifi access, the hotel makes sure you are always connected to the internet.

Other amenities include Laundry Services, Doctor On Call, Restaurant, Room Service and Travel Assistance. For checkin and checkout time, we suggest contacting the hotel.

If you are in need for airport transfers or require a car for sightseeing around the city or you have to do an early check-in, then we recommend contacting the hotel directly and requesting for these additional services. All of the available amenities ensure your stay is enjoyable and free from any hassles.

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