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Jet Airways
Average Rating :
4.3 / 7 1
3237 Reviews

Jet Airways

Jet Airways is an airline owned by Naresh Goyal. It is the second largest Indian airline based in the commercial capital of India, Mumbai. It operates flights to around 76 destinations across the world. Headquartered in Mumbai, Jet Airways has offices in Delhi, Bangalore, Kolkata, Pune and Chennai. The airline also has a presence in Belgium. When a ticket is booked, each passenger is assigned a Jet Airways PNR number. This helps passengers find the status of their respective flight.

About Jet Airways

Jet Airways began commercial operations on May 5, 1993. It expanded into international territory in March 2004, with its first international flight between Chennai and Colombo. The airline is listed on the Bombay Stock Exchange. In April 2007, Jet Airways announced to buy-out Air Sahara. The airline was bought over and rebranded as a low-cost carrier service called JetLite. In case a passenger has booked a flight ticket and wants to cancel it, he/she can visit the official website to cancel. Money will be refunded according to the Jet Airways Cancellation Policy.

Jet Airways : Specialties and On Flight Services

Jet Airways has a number of inflight services including JetScreen and SkyCafe, which have won international awards. While JetScreen offers in-flight entertainment to the passengers, the latter offers food options to passengers. The baggage allowance of a passenger on Jet Airways depends on the cabin and JetPrivilege membership tier. The airline also has a 'baggage allowance calculator' to help passengers understand the right amount of luggage they can carry. For more details on Jet Airways baggage allowance rules and regulations, visit the official website of Jet Airways.

Routes and Destinations of Jet Airways

The airline covers 21 international destinations as well as 52 domestic destinations. Jet Airways has flights that connect countries across the continents of Europe, North America and Asia. he airline also connects international destinations including Bangkok, Brussels, Abu Dhabi, Bahrain, Colombo, Dammam, Dhaka, Doha, Jeddah, Johannesburg, Dubai, Hong Kong, Kathmandu, Kuala Lumpur, Kuwait, London Heathrow, Milan, Riyadh, Sharjah, Muscat, New York, Toronto, Singapore, and Newark. Some popular Jet Airways routes include the ones from Mumbai to Dubai, New Delhi to Singapore, Kolkata to Bangkok, Dhaka to Kolkata and New Delhi to Hong Kong.



3237 traveller reviews for Jet Airways

Manikandan parasuraman

  • Tourist
  • Manikandan parasuraman
  • 1 Review
3.5/7
Posted Dec 20, 2018
Jet Airways Route: Doha ––› Mumbai
Worst of the worst. Please never ever book tickets with jet airways. They're very poor with timings. They don't even care about the passengers. My travel was totally nightmare. I'll not fly with jet airways again in my life.
Airline name: Jet Airways
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Abhay

  • Tourist
  • Abhay
  • 4 Reviews
  •  28 readers
4/7
Posted Dec 20, 2018
Jet Airways Route: Mumbai ––› Bhopal
Giving an average rating due to the following reasons -. Hey domestic flights departs from T2 (Mumbai International airport). The check in process is **** painful. Also, baggage screening is not carried out by the jet airways staff. They just ask whether the passenger is carrying any sharp instrument or power bank and that's it. This is breach to the overall process. Additionally, there is a long queue for all the flights to drop in the baggage and the check in counters are not fully operational I. E. Staff goes on break for long duration and only 1-2 counters are open during the peak hours.
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Airline name: Jet Airways
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Shreekant pathak

  • Tourist
  • Shreekant pathak
  • Lives in Mumbai
  • 5 Reviews
  •  238 readers
3.3/7
Posted Dec 19, 2018
Jet Airways Route: Hyderabad ––› Mumbai
Hyderabad to Mumbai flight time is about 1 hour 15 minutes. My flight which was scheduled to leave yesterday Hyderabad at 09. 40 PM on 18/12/2018 and reach Mumbai by 11. 00 PM, actually left Hyderabad at about 00. 35 AM on 19/12/2018. This means a of about 3 hours. This is more than the double travel time between Hyderabad to Mumbai. The staff merely gave explanation that the flight is delayed from Mumbai. They did not provide any meals or snacks due to this delay. Poor customer relationship and satisfaction by Jet Airways. We ultimately reached home at about 03. 00 AM.
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Shiv kumar

  • Tourist
  • Shiv kumar
  • 2 Reviews
  •  8 readers
4.1/7
Posted Dec 19, 2018
Jet Airways Route: Delhi ––› Kolkata
Fight had been delayed and I didn't receive the communication on my phone via SMS. I only got mail which somehow moved to Spam . In today's era communication on Phone should be mandatory.
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Airline name: Jet Airways
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Risabh pandey

  • Tourist
  • Risabh pandey
  • 1 Review
  •  14 readers
2.8/7
Posted Dec 18, 2018
Jet Airways Route: Bagdogra ––› Mumbai
The food provided to us was with very poor verity I. E. A veg roll was given against the opted option Indian vegetarian meal. Try to learn something from other airways in your range. At least your airlines must study about the meals served in parallel airlines.
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Vijay

  • Tourist
  • Vijay
  • 1 Review
  •  438 readers
6.4/7
Posted Dec 18, 2018
Jet Airways Route: Bangalore ––› Mumbai
Had good experience with all the flight attendants who were very courteous, tolerant, cheerful and helping. I learnt the names of two of them who served me and were very good. They are Zeba and Pravina. Special thanks to them. As there was a systems issue at the airport, the process of queuing up was a very bad experience as we had a long winding queue. However, although the experience was not good because of the system issues, the staff at the counter were pleasant and did their best to see that the check in for the earlier flights were not affected by calling us on priority. They were helpless because of the system and network issues. Still they were very good, kind and efficient. Clarifying that my marking down on the experience of check-in is about the process which is probably technological related and not about the staff who manned it who were actually good.
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Airline name: Jet Airways
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Umesh shukla

  • Tourist
  • Umesh shukla
  • 1 Review
  •  340 readers
7/7
Posted Dec 18, 2018
Jet Airways Route: Mumbai ––› Bangalore
Due to poor visibility at Bengaluru, the flight was diverted to Cochin and then on getting clearance the flight landed at Bengaluru. So, the flight was delayed and I missed the connecting flight to Vadodara. However, on Bengaluru airport, I was handed over two boarding passes on board for my rescheduled journey to Vadodara. In the same flight, I returned to Mumbai and thereafter to Vadodara at the earliest. I highly appreciate the alternative arrangements made immediately at Bengaluru airport by Jet Airways authority.
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Airline name: Jet Airways
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Amit sinha

  • Tourist
  • Amit sinha
  • 2 Reviews
  •  18 readers
4.1/7
Posted Dec 18, 2018
Jet Airways Route: Patna ––› Indore
I travelled from Patna to Indore via Delhi with my wife. I m a go member as recently I was always your platinum until last month but I believe I haven't achieved the tier to retain and hence I m now gold. Anyway I was travelling with my wife and I had 3 suitcase well it was below the weight that we are allowed. The supervisor sitting in the counter a lady she said you have to pay fine I kept requesting but she didn't leave and the worst part she says that jet is anyway suffering from crunch and we have been told to collect money. I m sorry I don't remember her name I said I want to speak to your senior she said I m senior and I m the supervisor I can call my colleague she is supervisor as well if you want you can talk to her but she will not be able to do. I said OK. The other supervisor came in and she was sweet and she showed me the policy I was OK to pay as it was policy but since I travel very frequent so once they would have considered such guest buy still it's. But you should not have such staff who does not respect company and talks negative about the company rather they should Patel come and make people understand. I keep travelling world wide but the experience I had in Patna while returning was worst ever and the attitude of the supervisor was worst she was sitting in the counter. No priority counter it was in general. The date was 12 th Dec Patna Airport. My jp no is 108384231. Later in Delhi they upgraded me and left my wife I @derstand you may be full but why should we travel alone. I requested they did not. Even while going they did the same Delhi Patna and while coming Patna Indore they did. Please consider small things. I m very fond of jet and last 4 years I was platinum it wasn't easy to become platinum cos I travel jet to ensure I retain even if I have straight flight on other airline I take jet via to reach cos I want to retain. Sorry but very bad experience . My wife Moumita Sinha jp no is 190794741.
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Airline name: Jet Airways
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Shruti mehta

  • Tourist
  • Shruti mehta
  • 4 Reviews
  •  1 reader
2.3/7
Posted Dec 17, 2018
Jet Airways Route: Jodhpur ––› Mumbai
The fligjt was delayed by over an hour. The plane was not cleaned at all. The seats had food all over them and the tablw trays were dirty . The food served seemed stale and was not hot at all
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Sanjeevi sethurao

  • Tourist
  • Sanjeevi sethurao
  • 5 Reviews
  •  118 readers
4.8/7
Posted Dec 17, 2018
Jet Airways Route: Chennai ––› Mumbai
The vegetarian food was hot but otherwise not that palatable. The quick serving of coffee without much time lag for eating the dinner also didn't seem good.
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